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Remote Whatsapp Chat Jobs (NOW HIRING)

Interfuse Staffing

Bilingual Sales Engineer

Austin, TX · On-site +1

... WhatsApp, chat, and more. Trusted by global brands, they hit $193M ARR in 2024 -- and are just ... Austin, TX or Boston, MA (Hybrid -- 3 days in office, 2 days remote) What You'll Do Drive Revenue

Nuvemshop

Customer Experience Analyst

... whatsapp, chat, and email); * Be a knowledge expert of our platform, helping customers to boost ... We are #remotefirst -- which means we prioritize remote work within the country of hiring, whenever ...

Brevo

Communications Director

Austin, TX · On-site +1

From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful ... A remote-friendly setup, budget to support your home workspace, and relocation assistance for ...

New

Brevo

Communications Director

Austin, TX · On-site +1

From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful ... A remote-friendly setup, budget to support your home workspace, and relocation assistance for ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

... remote position. We are seeking a warm, customer-focused professional who excels in written ... The ideal candidate has experience in email and chat-based customer service and feels comfortable ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

... remote position. We are seeking a warm, customer-focused professional who excels in written ... The ideal candidate has experience in email and chat-based customer service and feels comfortable ...

ScaleJet

Customer Care Specialist

$17.50 - $23/hr

... remote position. We are seeking a warm, customer-focused professional who excels in written ... The ideal candidate has experience in email and chat-based customer service and feels comfortable ...

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All JobsRemote Whatsapp Chat Jobs

Remote Whatsapp Chat information

What is a Remote WhatsApp Chat job?

A Remote WhatsApp Chat job involves communicating with customers, clients, or users via the WhatsApp messaging platform while working from a remote location. The main responsibilities typically include answering inquiries, providing customer support, handling complaints, or sometimes assisting with sales and marketing through chat. These positions require strong written communication skills, the ability to multitask, and a good understanding of the WhatsApp interface. Some roles may also require familiarity with specific company products or services. Working remotely allows for flexibility in location, although some jobs may require specific working hours.

What are the key skills and qualifications needed to thrive as a Remote WhatsApp Chat Support Agent, and why are they important?

To thrive as a Remote WhatsApp Chat Support Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with WhatsApp Business, CRM tools, and ticketing systems is commonly required. Outstanding interpersonal skills, patience, and the ability to multitask set top performers apart in this role. These skills and qualities are crucial for delivering timely, accurate, and empathetic support to customers in a remote, fast-paced environment.

What are the main responsibilities and communication challenges for someone working in a Remote WhatsApp Chat Support role?

In a Remote WhatsApp Chat Support role, your primary responsibility is to assist customers through real-time messaging, addressing their inquiries, resolving issues, and providing product or service information. A common challenge is handling multiple conversations simultaneously while maintaining accuracy, professionalism, and a friendly tone. Since communication is text-based, it’s crucial to clearly understand and interpret customer needs, as nonverbal cues are absent. Effective collaboration with teammates and supervisors usually happens through digital platforms to ensure consistent service quality and timely escalation of complex issues.

What is the difference between Remote Whatsapp Chat vs Customer Support Agent?

AspectRemote Whatsapp ChatCustomer Support Agent
CredentialsBasic communication skills, sometimes familiarity with WhatsAppCustomer service training, communication skills, sometimes certifications
Work EnvironmentRemote, online via WhatsApp and computerRemote or on-site, call centers, online chat, or email
Industry UsageCustomer engagement, sales, support via WhatsAppCustomer service across various channels including phone, chat, email

Remote Whatsapp Chat roles focus on engaging customers through WhatsApp, often requiring basic communication skills. Customer Support Agents handle broader customer inquiries across multiple channels, often with formal training. Both roles are remote-friendly but differ in scope and required skills.

More about Remote Whatsapp Chat jobs
What cities are hiring for Remote Whatsapp Chat jobs? Cities with the most Remote Whatsapp Chat job openings:
What are the most commonly searched types of Whatsapp Chat jobs? The most popular types of Whatsapp Chat jobs are:
What states have the most Remote Whatsapp Chat jobs? States with the most job openings for Remote Whatsapp Chat jobs include:
What job categories do people searching Remote Whatsapp Chat jobs look for? The top searched job categories for Remote Whatsapp Chat jobs are:
Remote Whatsapp Chat jobs near you
Infographic showing various Remote Whatsapp Chat job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution.
Bilingual Sales Engineer

Bilingual Sales Engineer

Interfuse Staffing

Austin, TX • On-site, Remote

Full-time

Posted 24 days ago

Job description

About the Company

Our client is a fast-growing, B Corp-certified SaaS company helping over 500,000 businesses in 180 countries build stronger customer relationships through marketing automation, email, SMS, WhatsApp, chat, and more. Trusted by global brands, they hit $193M ARR in 2024 — and are just getting started.

They're hiring a Sales Engineer to join their Americas team and play a pivotal role in their next phase of growth. This is a high-impact, revenue-generating position for a bilingual technical sales professional who thrives in complex B2B SaaS environments.

Location: Austin, TX or Boston, MA (Hybrid — 3 days in office, 2 days remote)

What You'll Do

Drive Revenue

  • Partner with Account Executives to close mid-market and enterprise deals ($5K–$15K MRR) through technical excellence
  • Lead tailored product demos, technical discovery sessions, and solution design for complex integration scenarios
  • Handle technical objections throughout the sales cycle and execute detailed deal handoffs to onboarding teams

Shape the Product

  • Serve as the voice of the market — capture customer and competitive insights that directly influence the product roadmap
  • Track and quantify MRR lost to product gaps or missing features
  • Participate in regular feedback sessions with Product Management, prioritizing requests by revenue impact

Elevate the Sales Team

  • Lead product training sessions and build technical sales collateral: demo scripts, integration guides, and battle cards
  • Share best practices from successful customer engagements
  • Collaborate with Sales Enablement to keep the team sharp on technical positioning

Design Solutions

  • Architect end-to-end technical solutions covering API integrations, data flow, CRM connectivity, and data migration for mid-market and enterprise prospects
  • Maintain a structured repository of technical objections, competitive losses, and feature gaps

What We're Looking For

  • Bilingual (English & Spanish) — required. You'll work with customers across the Americas
  • 4+ years of Sales Engineering or Solutions Consulting experience in B2B SaaS
  • Proven track record supporting complex mid-market and enterprise sales cycles
  • Strong foundation in marketing automation, API integrations (REST, GraphQL), authentication (OAuth, API keys, JWT), web protocols (HTTP/HTTPS, DNS), and data modeling
  • Experience with CRM systems, POS, CMS, and third-party platform connectivity
  • Customer Data Platform (CDP) experience is a plus
  • Demonstrated ability to support multiple Account Executives simultaneously while maintaining high win rates
  • Experience translating market needs into product requirements with quantifiable revenue impact
  • Exceptional communicator — able to speak to both IT administrators and C-level marketing executives
  • Analytical, organized, and self-motivated in fast-paced environments
  • Degree in Engineering or Business with strong technical aptitude preferred