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Remote Vrbo Jobs (NOW HIRING)

Familiarity with OTA platforms (Airbnb, VRBO, Booking.com) * Experience with Google Sheets, ClickUp ... Remote, USA with Headquarters in Encinitas, CA Benefits: * Health Stipend * Wellness programs * Gym ...

Remote Vrbo information

What is a Remote Vrbo job?

A Remote Vrbo job refers to a position with Vrbo, a vacation rental company, where employees work from locations outside of a traditional office, typically from home. These jobs can include roles in customer service, software development, marketing, and more, allowing for flexibility in work location. Working remotely for Vrbo often involves collaborating with team members virtually, using digital tools to communicate and complete tasks, and maintaining a productive work environment at home. Vrbo provides remote employees with the resources and support needed to succeed from anywhere.

What are the key skills and qualifications needed to thrive as a Remote Vrbo Customer Support Specialist, and why are they important?

To excel as a Remote Vrbo Customer Support Specialist, you need strong customer service skills, problem-solving abilities, and familiarity with vacation rental platforms, usually supported by a high school diploma or equivalent. Proficiency in CRM systems, ticketing tools, and knowledge of Vrbo’s platform are commonly required, with some roles preferring experience with Zendesk or Salesforce. Excellent communication, patience, and adaptability help you stand out when resolving complex guest and host issues. These skills are crucial for ensuring customer satisfaction and maintaining Vrbo’s reputation in a highly competitive industry.

What are some common challenges faced by remote Vrbo Customer Service Representatives and how can they be managed?

Remote Vrbo Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing complex booking issues, and maintaining effective communication with both guests and hosts. Working remotely requires strong self-discipline and the ability to stay organized without direct supervision. Successful representatives use internal knowledge bases, regular team check-ins, and clear communication tools to stay connected and deliver excellent service. Proactively seeking support from peers and supervisors can also help manage more difficult cases and ensure a positive customer experience.
More about Remote Vrbo jobs
What cities are hiring for Remote Vrbo jobs? Cities with the most Remote Vrbo job openings:
What are the most commonly searched types of Vrbo jobs? The most popular types of Vrbo jobs are:
What states have the most Remote Vrbo jobs? States with the most job openings for Remote Vrbo jobs include:
Infographic showing various Remote Vrbo job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Listing Development Specialist

Listing Development Specialist

Lemonjuice Solutions

Orlando, FL • Remote

Full-time

Posted 16 days ago


Job description

Salary: Starting at $21.00 per hour

Looking for an enthusiastic and strategic Listing Development Specialist to join our growing CoolVacay department!


Work Type: Full-time. Hourly. Year-round.

Work Schedule: Monday-Friday. 9AM-5PM (EST).

Location: Fully remote. May have to work in different time zones.

Experience working with online travel agencies is (Airbnb, Vrbo, Booking.com, etc.) preferred.

Robust benefits package available.


Position Summary:

The Listing Development Specialist is responsible for creating, optimizing, and maintaining vacation rental listings across multiple online travel agencies (OTAs) and direct booking channels. This role ensures every property is accurately represented with compelling content, complete amenities, high-quality imagery, and competitive positioning to maximize visibility and booking performance.


Working closely with Revenue Management, Reporting, Inventory Management, Marketing, Guest Experience, and Resort Operations, the Listing Development Specialist manages the lifecycle of listings from onboarding through ongoing maintenance and offboarding while supporting company initiatives and special projects as needed.


Key Responsibilities

  • Create and publish new vacation rental listings across OTA and direct booking platforms.
  • Write engaging, accurate property descriptions and highlight unique amenities and features.
  • Upload and organize photography, floor plans, amenities, house rules, fees, and other listing content.
  • Build and maintain listing information within internal systems and property reference documentation.
  • Configure automated guest messaging and property-specific communication templates.
  • Regularly audit listings to ensure accuracy, consistency, and brand standards across all distribution channels.
  • Coordinate listing launches for newly onboarded properties and resorts.
  • Update listings to reflect renovations, amenity changes, policy updates, seasonal promotions, and operational changes.
  • Troubleshoot listing issues with OTA partners and escalate when necessary.
  • Assist with calendar maintenance, reservation updates, and inventory synchronization as needed.
  • Partner with Revenue Management to ensure pricing, restrictions, and booking settings are implemented accurately.
  • Work with Marketing to support promotional campaigns and improve listing performance.
  • Monitor listing quality and identify opportunities to improve conversion rates and guest engagement.
  • Maintain detailed documentation of listing configurations and operational procedures.
  • Assist with assigned department projects during slower operational periods.
  • Perform other duties as assigned.
  • Software & Systems
    • Experience with or ability to learn: Airbnb, Vrbo, Booking.com, Expedia, SendSquared, Hospitable, Guesty, Siteminder, RHEA, Microsoft Teams, Microsoft Office Suite, Additional OTA, PMS, and channel management platforms as assigned.


Qualities & Characteristics

  • Strong written communication and proofreading skills.
  • Exceptional attention to detail.
  • Excellent organizational and time management skills.
  • Ability to manage multiple priorities while meeting deadlines.
  • Strong problem-solving and analytical abilities.
  • Comfortable learning new software and technology platforms.
  • Ability to work independently while collaborating across departments.
  • Professional communication with internal teams and external partners.
  • Ability to remain organized and productive in a fast-paced environment.


Preferred Qualifications

**Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.**

  • High school diploma or equivalent required.
  • One or more years of experience in hospitality, vacation rentals, e-commerce, content management, or a related field preferred.
  • Experience working with online travel agencies (Airbnb, Vrbo, Booking.com, etc.) preferred.
  • Experience with property management or reservation systems is a plus.


Company Culture

  • Celebrate Success
  • Strive for Excellence
  • Seek to Understand
  • Adapt Quickly
  • Tell the Truth
  • Change Champions
  • Human Centric