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Remote Ux Research Operations Jobs (NOW HIRING)

Smartsheet

Manager, UX Research

$155K - $187K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role is fully remote and open to candidates anywhere in the US where Smartsheet is a ... You Have * 7+ years of UX research experience on digital products, with a proven track record of ...

Workiva, Inc.

Senior UX Researcher

  • Retirement

... support research operations as needed What You'll Need * Bachelor's degree in Human-Computer ... Remote work opportunity available * Less than 10% travel, including occasional customer research ...

ACI Infotech

UX Researcher

Remote Experiences Required for This Role UX Research - At least 3 years of experience and use cases with the following: * Conduct primary and secondary user research * Conduct and evaluate ...

ACI Infotech

UX Researcher

... remote testing tools * A strong desire for creative problem-solving with a positive attitude * Excellent time-management skills * Knowledge of best practices for user experience research and testing

TA Staffing

Remote UX/UI Designer

Nashville, TN · Remote

$90K - $110K/yr

Conduct user research, interviews, and usability testing to understand customer needs. * Create ... Ability to manage multiple design projects in a fast-paced remote environment. Preferred Experience

Bravo17

UX Research and Design

Denver, CO · On-site +1

  • Medical

  • PTO

See us at Position Summary As a User Experience Researcher/Designer with Bravo17, you'll help raise ... Remote; however we are looking to grow our presence in Atlanta, Chicago, Denver, and Washington DC ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Conduct research using a wide variety of qualitative methods and a subset of quantitative methods ...

Clay

Contract UX Researcher

Remote (US time zone only) Clay is a global design agency building world-class digital products and ... Identify research needs for new and existing projects. * Plan research activities and deliverables ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Conduct research using a wide variety of qualitative methods and a subset of quantitative methods ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Conduct research using a wide variety of qualitative methods and a subset of quantitative methods ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Conduct research using a wide variety of qualitative methods and a subset of quantitative methods ...

Peloton

Sr. User Researcher

New York, NY · On-site +1

Partner with research operations to source participants for user testing, and handle logistics and ... Experience with remote and in-person user research methodologies * Comfortable incorporating AI ...

Wilcore Technologies

UX Research and Design Lead

$125K - $140K/yr

Job Type Full-time Description The UX Research and Design Lead directs the strategy, research, and design efforts for human-centered digital experiences across Wilcore's federal programs, with a ...

The Timberline Group

Sr. UX Designer

Saint Louis, MO · On-site +1

Remote - Must reside in US Not eligible for Corp2Corp Candidates must be legally authorized to work ... Collaboration w/user research and testing * Low to high Wireframes, * Visuals / UI * Prototyping ...

Deckers

$79K - $107K/yr

Remote - US Interested applicants must reside in one of the following approved states: Arizona ... operational excellence. This role is meaningful because you will transform the way millions of ...

Deckers

$79K - $107K/yr

Remote - US Interested applicants must reside in one of the following approved states: Arizona ... operational excellence. This role is meaningful because you will transform the way millions of ...

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Remote Ux Research Operations information

What are the key skills and qualifications needed to thrive as a remote UX research operations specialist, and why are they important?

To thrive as a Remote UX Research Operations specialist, you need strong organizational skills, knowledge of user research methodologies, and experience coordinating research projects, often supported by a background in UX or related fields. Familiarity with research management tools like UserTesting, Dovetail, and project management platforms such as Asana or Trello, as well as GDPR or privacy compliance certifications, is typically required. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across distributed teams and ensuring smooth research processes. These competencies ensure research activities are efficiently managed, participant experiences are positive, and insights are effectively delivered to drive user-centered design.

What are the main challenges when managing UX research operations remotely, and how can they be addressed?

Managing UX research operations remotely often involves coordinating across time zones, ensuring clear communication among dispersed stakeholders, and maintaining organized research documentation. To address these challenges, it's essential to implement robust project management tools, establish clear processes for scheduling and feedback, and set up regular check-ins with both researchers and product teams. Leveraging digital collaboration platforms and creating centralized repositories for research assets can also help keep the team aligned and efficient.

What is the difference between Remote Ux Research Operations vs Remote Ux Research Specialist?

AspectRemote Ux Research OperationsRemote Ux Research Specialist
Primary FocusManaging research processes, tools, and logisticsConducting user research, interviews, and data analysis
Required SkillsProject management, research operations, communicationUser research methods, data collection, analysis
Work EnvironmentCollaborates with research and design teams, often in a support roleDirectly interacts with users, stakeholders, and teams
Common TasksScheduling studies, managing research tools, coordinating teamsRunning interviews, synthesizing insights, reporting findings

Remote Ux Research Operations focuses on managing the research process and infrastructure, while Remote Ux Research Specialists conduct the user research itself. Both roles require strong communication skills, but the operations role emphasizes logistics and tools, whereas the specialist role emphasizes direct user engagement and data analysis.

What is remote UX research operations?

Remote UX Research Operations refer to the processes and systems that support user experience (UX) research conducted remotely, rather than in person. Professionals in this role coordinate tasks like recruiting participants, scheduling sessions, managing research tools, and ensuring data security—all while enabling researchers to interact with users online. Their work helps streamline research projects, maintain quality standards, and ensure that remote studies run smoothly and effectively. This is especially important as more companies shift to distributed teams and digital-first research methods.
More about Remote Ux Research Operations jobs
What cities are hiring for Remote Ux Research Operations jobs? Cities with the most Remote Ux Research Operations job openings:
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Remote Ux Research Operations jobs near you
Infographic showing various Remote Ux Research Operations job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 3% Part Time, and 21% Contract. Highlights an 100% Remote job distribution.

Manager, UX Research

Smartsheet

Remote

$155K - $187K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Smartsheet rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

69th of 244 rated software companies

Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.
At Smartsheet, our mission is to empower anyone to drive meaningful change. We're hiring a Manager of UX Research to join our world class UX Research team. Researchers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply a wide range of research methodologies, HCD practices, and a deep understanding of our customers to create efficient, powerful, and intuitive user experiences that drive business results. On the UX team, you'll help shape the future of work.
About UX Research And The Role
As Manager of UX Research, you'll lead research for one of Smartsheet's core product areas, uncovering customer insights that drive product decisions and measurable business impact. You will own the research roadmap for your area, run studies hands on, and guide a small team of researchers as they do the same. You'll partner closely with Product and Design leaders to make sure the customer's needs show up in what we build and how we prioritize.
You will report to our Director, UX Research. This role is fully remote and open to candidates anywhere in the US where Smartsheet is a registered employer.
You will
  • Own the research roadmap for your product area, identifying the opportunities with the highest potential for customer and business impact.
  • Manage and mentor a small team of researchers, supporting their growth and the quality of their work.
  • Lead research planning and execution end to end, building alignment with cross-functional peers and stakeholders throughout the process.
  • Collaborate with Product, Design, and Engineering partners to align research priorities with business goals.
  • Synthesize research with other sources of data, such as product analytics and competitive intelligence, to surface patterns and opportunities and tie product levers to business results.
  • Translate complex findings into clear narratives and actionable recommendations, and present them to stakeholders at all levels, including senior leaders.
  • Contribute to scalable research practices and infrastructure that advance Smartsheet's UX maturity, including sourcing vendors to augment your team.

You Have
  • 7+ years of UX research experience on digital products, with a proven track record of insights that led to measurable product improvements.
  • Experience managing or mentoring researchers, with a record of growing people and elevating work beyond your own.
  • Expertise in quantitative and qualitative methods, paired with the judgment to know when to use which.
  • Experience conducting complex research at scale.
  • A track record of driving alignment with cross-functional partners around user needs and bringing peers into the research process.
  • Proven ability to present research to executive audiences and influence the decisions that follow.
  • Experience with B2B products that support business productivity, project management, or processes.

Current US Perks & Benefits:
  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$155,000-$187,500 USD
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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