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Remote Troubleshooting Jobs in Raleigh, NC (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

Darkhorse Tech

IT Field Technician (Remote)

Raleigh, NC · Remote

$43K - $50K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment * Handle ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15 - $15.50/hr

This role involves troubleshooting hardware and software problems, resolving basic IT issues, and ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

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ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Conduct system troubleshooting, integration, and security assessments. * Develop and execute test ...

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All JobsRemote Troubleshooting JobsRemote Troubleshooting Jobs in Raleigh, NC

Remote Troubleshooting information

See Raleigh, NC salary details

$21.7K

$70.3K

$160K

How much do remote troubleshooting jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote troubleshooting in Raleigh, NC is $70,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,663.00 and $91,341.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a Remote Troubleshooting role and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What is a Remote Troubleshooting job?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Troubleshooting position, and why are they important?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Troubleshooting jobs in Raleigh, NC? For Remote Troubleshooting jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Raleigh, NC look for? The top searched job categories for Remote Troubleshooting jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Troubleshooting jobs? Cities near Raleigh, NC with the most Remote Troubleshooting job openings:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Raleigh, NC as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $70,308 per year, or $33.8 per hour.

Service & Installation Technician

Barbaric North America, Inc.

Wake Forest, NC • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 hours ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Barbaric is a globally operating company specializing in advanced vacuum material handling equipment and machinery. For our subsidiary in Wake Forest, NC, USA, we are seeking a dedicated Installation Technician to join our team, focusing on installation, service, commissioning, and technical support across North America.
Your Responsibilities:
Perform mechanical and electrical installation of cutting-edge automated material handling systems.
Independently manage on-site assembly and commissioning throughout North America.
Conduct service visits, troubleshoot issues, and provide maintenance for existing customer installations.
Offer independent telephone support and remote troubleshooting assistance.
Pre-Installation Training:
Participate in a comprehensive training phase, including hands-on assistance during installations and formal training at our headquarters and production facilities in Austria.
Your Profile:
Solid background in mechatronics and/or electro-mechanical installation of industrial machinery/equipment.
Previous experience in a similar role is advantageous but not mandatory.
Willingness to acquire necessary software skills for system commissioning.
Strong team player with excellent communication skills and a commitment to quality.
Ability and readiness to travel extensively across North America and occasionally to Europe for training.
Independent work ethic with strong time management abilities.
Typical installation durations range from 14 to 21 days with breaks.
What We Offer:
Opportunity to work within a young, dynamic team in a modern, innovative company.
Engaging and diverse range of tasks in a pleasant working environment.
Long-term cooperation with competitive salary and benefits.
Attractive base salary from USD 60,000 to 80,000 annually based on experience and qualifications.
The actual total compensation, including per diem and overtime, is typically significantly higher.
Company credit card for travel expenses.
Company-provided mobile phone, laptop, and iPad.
Additional Benefits:
Health and dental insurance fully covered through the corporate plan.
Life and long-term disability insurance provided.
401(k) plan with employer matching.
Daily per diem allowance during travel.
Three weeks of vacation time, six days of personal/sick leave, and paid holidays.
Opportunities for further training and career advancement.
For more information about our company, please visit https://www.barbaric.at/en/barbaric-north-america/
We look forward to receiving your application at info@barbaric.us

This is a remote position.