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Remote Trade Support information

What is the difference between Remote Trade Support vs Remote Customer Service Representative?

AspectRemote Trade SupportRemote Customer Service Representative
Required CredentialsTrade certifications, industry-specific knowledgeCustomer service skills, basic computer skills
Work EnvironmentTrade industry, logistics, or manufacturing sectorsVarious industries, retail, tech, services
Employer & Industry UsageTrade companies, import/export firmsRetailers, service providers, call centers
Common Search & Comparison IntentTrade support roles, industry-specific supportCustomer support, client service roles

Remote Trade Support focuses on assisting clients and partners with trade-related issues, requiring industry-specific knowledge and certifications. In contrast, Remote Customer Service Representatives handle general customer inquiries across various industries, emphasizing communication skills. While both roles involve remote work and client interaction, their industry focus and required credentials differ significantly.

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What cities are hiring for Remote Trade Support jobs? Cities with the most Remote Trade Support job openings:
What are the most commonly searched types of Trade Support jobs? The most popular types of Trade Support jobs are:
What states have the most Remote Trade Support jobs? States with the most job openings for Remote Trade Support jobs include:
What job categories do people searching Remote Trade Support jobs look for? The top searched job categories for Remote Trade Support jobs are:
Remote Trade Support jobs near you
Infographic showing various Remote Trade Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Global Trade (Import/Export) Specialist (America) - West Coast Remote

ResMed, Inc.

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

ResMed rating

6.3

Company rating: 6.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

216th of 242 rated software companies

Job description

We are seeking an experienced and knowledgeable Global Trade Specialist to join our Global Trade Management team, specializing in the import and export of medical devices across America. This role is key to ensuring compliant, efficient, and seamless customs processes in alignment with international trade regulations. The ideal candidate will possess deep expertise in import/export requirements, commodity classification, origin, valuation, export controls, and Supply Chain Security (C-TPAT), along with a strong understanding of trade risk mitigation and internal compliance frameworks. Success in this position requires the ability to navigate complex regulatory and supply chain environments and to effectively collaborate across functions, including Regulatory Affairs, Supply Chain, Legal, and Procurement, while clearly communicating Global Trade requirements throughout the organization.
Key Responsibilities
  • Lead, manage and act as the subject matter expert on import/export compliance, ensuring adherence to customs regulations, tariff classifications, origin rules, valuation, international manufacturing and duty exclusion programs.
  • Prepare and maintain import/export and Supply Chain Security internal controls, procedures, guidelines and audit materials.
  • Serve as first-line intake for trade compliance and enablement requests, validating completeness, scope, and viability, and preparing clear dossiers for leadership review
  • Research and analyze regional trade regulations to determine their relevance and impact on the operation, supporting proactive compliance and strategic alignment.
  • Monitor and interpret regulatory and customs changes across regions and global trading partners.
  • Maintain trade compliance documentation and databases including customs clearance records, Certificates of Origin, Licenses, technical files and Harmonized Tariff Codes.
  • Develop and implement GTM projects and continuous improvement initiatives
  • Support import/export, C-TPAT audits and investigations; prepare compliance and performance reports and risk assessments.
  • Assist leader on tasks, special projects and act as GTM delegate, as needed

Required Qualifications
  • Bachelor's degree in International Business, Supply Chain Management or related field
  • 5-8+ years of experience in trade compliance and import/export operations, preferably in medical devices.
  • Fluency in English; proficiency in Spanish is a plus.
  • CHB license not required, but is a plus.

Core Skills
  • Expertise in HTSUS, 19CFR, Canada Customs Act, Export Administration Regulations, customs clearance requirements for medical devices (e.g., classification, FDA AofC, origin), FTA use, C-TPAT and Incoterms® 2020.
  • Expertise in implementing global trade compliance and controls, recordkeeping, import/export operational controls, supply chain security programs, continuous improvement methodologies, and the ability to manage compliance initiatives, audits, risk assessments, and cross-functional trade enablement activities
  • Digital & analytics tools: Experience using collaboration, documentation, and analytics platforms (e.g., Confluence, Tableau) to support trade data analysis, reporting, and data-driven decisions.
  • Experience working with: ERP, GTM, national customs systems (e.g., ACE, CARM)
  • Advanced knowledge of tariff classification (HS codes), Country of Origin and export controls
  • Skilled in trade compliance, risk mitigation, audit preparedness, and root-cause investigations
  • Strategic mindset: able to develop and enforce trade policies and support trade facilitation into new markets

Soft Skills
  • Problem-solving, resourcefulness and organizational skills
  • Skilled in cross-functional collaboration and ability to communicate clearly and effectively in writing and verbally (especially with RA/QA, Supply Chain, and Legal)
  • Strong attention to regulatory detail and risk management mindset; agility to navigate shifting regulatory frameworks (e.g., Tariffs, FTAs)
  • Ability to work independently and with a sense of urgency, effective time management and prioritization, exercise good judgement in operation and escalation
  • Must be flexible in their thinking, prepared to perform under pressure and with shifting priorities.

Travel: as needed
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $85,000 - $127,000
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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