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Remote Ticket Support Jobs in Texas (NOW HIRING)

Kodiak Gas Services

Material Handler

Pecos, TX · Remote

$16.50 - $19.75/hr

... supports Field Operations by delivering emergency parts on an as needed basis and ensures remote ... Transfersorder information asrequiredfrom packing slip or delivery ticket into electronic inventory ...

Kodiak Gas Services

Material Handler

Pecos, TX · Remote

$16.50 - $19.75/hr

... supports Field Operations by delivering emergency parts on an as needed basis and ensures remote ... Transfers order information as required from packing slip or delivery ticket into electronic ...

JLL

Product Implementation Team Manager

Austin, TX · Remote

Oversee the end-to-end support ticket lifecycle * Implement best practices for ticket ... Location: Remote -Albany, NY, Andover, MA, Atlanta, GA, Austin, TX, Baltimore, MD, Boston, MA ...

JLL

Product Implementation Team Manager

Houston, TX · Remote

Oversee the end-to-end support ticket lifecycle * Implement best practices for ticket ... Location: Remote -Albany, NY, Andover, MA, Atlanta, GA, Austin, TX, Baltimore, MD, Boston, MA ...

CST Connections

Sales Executive

Houston, TX · Remote

$125K - $175K/yr

Minimum of 15 years in sales or business development, with a strong focus on high-ticket ... support, and advanced training programs. Why Join TNBWS Corp.? Remote Flexibility: Work fro ...

CST Connections

Sales Executive

Houston, TX · On-site +1

$125K - $175K/yr

Minimum of 15 years in sales or business development, with a strong focus on high-ticket ... support, and advanced training programs. Why Join TNBWS Corp.? Remote Flexibility: Work fro ...

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are ... ticket creation, case management) between Connect and Zoho/other platforms. · Implement real-time ...

Pushpay

Channel Solutions Engineer, Resi

Allen, TX · On-site +1

$15K/mo

Hybrid (3 days in office per week) in Allen, TX or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD ... room, not only solving a ticket; this is an enablement role more than a support role.

New

Pushpay

Channel Solutions Engineer, Resi

Allen, TX · On-site +1

$15K/mo

Hybrid (3 days in office per week) in Allen, TX or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD ... room, not only solving a ticket; this is an enablement role more than a support role.

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Showing results 41-60

All JobsTicket Support JobsRemote Ticket Support JobsRemote Ticket Support Jobs in Texas

Remote Ticket Support information

What is a remote ticket support?

A Remote Ticket Support job involves assisting customers or clients with their inquiries, issues, or technical problems through a ticketing system, all while working from a remote location. Employees in this role typically receive requests via email, web forms, or specialized customer service platforms, and respond to these tickets in a timely and professional manner. They may troubleshoot problems, escalate issues to other departments, and ensure that each ticket is resolved to the customer's satisfaction. This position requires strong communication skills, technical proficiency, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote ticket support specialist, and why are they important?

To thrive as a Remote Ticket Support specialist, strong problem-solving abilities, technical troubleshooting skills, and familiarity with customer service principles are essential, typically supported by experience in help desk or IT support roles. Proficiency in ticketing systems like Zendesk, Freshdesk, or Jira Service Desk, as well as basic networking and software knowledge, is typically required. Exceptional communication, patience, and time management are standout soft skills for efficiently handling diverse customer inquiries remotely. These competencies ensure timely resolution of issues, high customer satisfaction, and effective remote collaboration within support teams.

What are the main challenges faced by remote ticket support professionals, and how can they be managed effectively?

Remote Ticket Support professionals often face challenges such as managing high ticket volumes, resolving issues without direct physical access, and communicating clearly across digital channels. To handle these effectively, it's essential to prioritize tickets based on urgency, maintain thorough documentation, and leverage remote troubleshooting tools. Proactively collaborating with other departments and regularly updating customers on ticket status can also help ensure smooth resolution and a positive support experience.

What is the difference between Remote Ticket Support vs Remote Help Desk Technician?

AspectRemote Ticket SupportRemote Help Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often including CompTIA A+ or Network+
Work EnvironmentPrimarily online ticketing systems, remote communication toolsRemote or on-site, handling tickets and direct user support
Industry UsageIT support, customer service, tech companiesIT support, tech services, corporate help desks
Common Search/ComparisonYesYes

Remote Ticket Support and Remote Help Desk Technician roles both involve providing technical assistance remotely. While they share similar credentials and work environments, Remote Ticket Support focuses mainly on managing support tickets through online systems, whereas Remote Help Desk Technicians often handle direct user issues and may work in broader IT support roles. Both are essential in tech industries and frequently compared by job seekers.

What are the most commonly searched types of Ticket Support jobs in Texas?

The most popular types of Ticket Support jobs in Texas are:

What are popular job titles related to Remote Ticket Support jobs in Texas?

For Remote Ticket Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Ticket Support jobs in Texas look for?

The top searched job categories for Remote Ticket Support jobs in Texas are:

What cities in Texas are hiring for Remote Ticket Support jobs?

Cities in Texas with the most Remote Ticket Support job openings:

Remote Ticket Support jobs near you
Infographic showing various Remote Ticket Support job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Material Handler

Pecos, TX • Remote

Kodiak Gas Services
Oil and Gas Extraction • 201 - 500 employees
Learn more about Kodiak Gas Servicesexternal

$16.50 - $19.75/hr

Full-time

Re-posted 20 days ago

Kodiak Gas Services rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

JOIN THE PEOPLE POWERING KODIAK

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Summary

The Material Handleris responsible forreceipt, staging, delivery, and stocking of parts and consumables in all inventory locations across a collection of geographic areas.They are tomaintaintosafe stock levelsdeterminedby the Purchasingdepartmentand Field Operationsteams.This role isrequiredto workwithinelectronicinventory control system to receive delivered parts into inventory so that purchase transactions can be closed.Additionally, the Material Handler role supports Field Operations by delivering emergency parts on an as needed basis and ensures remote inventory locations are clean and organized.

Essential Duties & Responsibilities

  • Receives parts and consumables atcentral arealocationfor staging and delivery to remote locations.

  • Transfersorder information asrequiredfrom packing slip or delivery ticket into electronic inventory control system.

  • Organizes received parts by destination fortimelyregular delivery to remote locations.

  • Delivers parts to remote locations on a regular schedule.

  • Stockslots and bins at remote inventory locations with delivered parts according topre-determinedorganizational system.

  • Keeps all remote inventory locations neat and organized.

  • Evaluates re-order quantities and safe stock levels for inventory parts according to consumption rates and delivery times and recommends necessary adjustments to the PurchasingSpecialists.

  • Working with the PurchasingSpecialist,helps toestablishsafe stock levels and re-order points for parts not previouslycarriedinsystem.

  • Establishes deliverylogisticswith parts vendors asrequiredaccording to need.

  • Performs quick delivery of parts and supplies needed for emergencyoperationsresponse to "unit down" conditions.

  • Proficient in the use of electronic inventory control systems and software.

  • Understands basic inventory and warranty claim accounting practices andCompany'suse thereof.

Education& Certifications

  • High school diplomarequired.

Work Experience

  • 2 years' experience in an oilfield service organization preferred.

  • Experience in warehouse, inventory, and/or customer servicerolerequired.

  • Familiarity with reciprocating compression equipment and its application preferred.

Skills & Abilities

  • Possesses strong organizationaland communication skills.

  • Demonstratesstrongunderstanding of service culture and willingness to support where needed.

  • Possesses strong time management skills.

  • Must be ableparticipateinon-call schedule.

  • Must be able to work under pressure and occasional long or irregular hours.

Physical Demands

  • Required to sit forlong periodsof time as needed.

  • Ability to travel to/from site locations.

  • Must be able to lift 50 lbs. unaided.

#operationssupport

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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