Account Manager
Indianapolis, IN · Remote
Remote position requires a dedicated and quiet office space, high speed internet connection and ... Strong problem solving abilities with the ability to 'think outside of the box' in recruiting ...
Account Manager
Indianapolis, IN · Remote
Remote position requires a dedicated and quiet office space, high speed internet connection and ... Strong problem solving abilities with the ability to 'think outside of the box' in recruiting ...
Systems Analyst
Indianapolis, IN · On-site +1
They will also optimize central office operational processes to meet the needs of an established ... Utilize the work ticket system to prioritize and respond to work assigned * Querying, extracting ...
Quick apply
Systems Analyst
Indianapolis, IN · On-site +1
They will also optimize central office operational processes to meet the needs of an established ... Utilize the work ticket system to prioritize and respond to work assigned * Querying, extracting ...
Remote Ticket Box Office information
What is a remote ticket box office?
Remote Ticket Box Office jobs involve managing ticket sales, customer inquiries, and event information from a remote location, usually via phone, email, or online platforms. Employees in these roles assist customers with purchasing tickets, resolving issues, and providing details about events or venues. They may also handle refunds, exchanges, and work with event organizers to ensure smooth ticketing operations. This role requires strong communication skills, attention to detail, and proficiency with ticketing software. Working remotely, these professionals provide essential support to both customers and event teams.
How does a remote ticket box office representative typically collaborate with event organizers and customers?
As a Remote Ticket Box Office representative, you’ll frequently interact with event organizers to stay updated on ticket availability, pricing changes, and event details. You’ll also be the primary point of contact for customers, handling ticket purchases, answering event-related questions, and resolving issues in real time, typically via phone, email, or live chat. Collaboration is often managed through ticketing platforms and shared communication tools, so comfort with technology and clear, professional communication are essential. Maintaining accurate records and prompt responses helps ensure smooth operations and customer satisfaction.
What are the key skills and qualifications needed to thrive as a remote ticket box office agent, and why are they important?
To thrive as a Remote Ticket Box Office Agent, you need strong customer service skills, attention to detail, and familiarity with ticketing processes, often supported by a high school diploma or equivalent. Proficiency with ticketing software such as Ticketmaster, CRM platforms, and basic payment processing systems is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills for addressing customer inquiries and resolving issues efficiently. These skills ensure smooth ticket sales, accurate transactions, and high customer satisfaction in a virtual environment.
What is the difference between Remote Ticket Box Office vs Remote Ticketing Associate?
| Aspect | Remote Ticket Box Office | Remote Ticketing Associate |
|---|---|---|
| Credentials | Customer service experience, basic computer skills | Customer service experience, basic computer skills |
| Work Environment | Online ticket sales, customer support via phone/email | Online ticket management, customer communication |
| Employer & Industry | Event venues, theaters, sports arenas | Event venues, theaters, sports arenas |
| Search & Comparison Intent | Similar roles in ticket sales and customer support | Related ticketing roles with focus on online systems |
Both roles involve assisting customers with ticket purchases and require similar skills. The main difference lies in the job titles used by employers, with "Remote Ticket Box Office" emphasizing direct ticket sales support, while "Remote Ticketing Associate" may include broader online ticket management tasks. Understanding these distinctions can help job seekers target the right positions in the event and entertainment industry.
What are the most commonly searched types of Ticket Box Office jobs in Indiana?
The most popular types of Ticket Box Office jobs in Indiana are:
What are popular job titles related to Remote Ticket Box Office jobs in Indiana?
For Remote Ticket Box Office jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Ticket Box Office jobs in Indiana look for?
The top searched job categories for Remote Ticket Box Office jobs in Indiana are:
What cities in Indiana are hiring for Remote Ticket Box Office jobs?
Cities in Indiana with the most Remote Ticket Box Office job openings:
Account Manager
Indianapolis, IN • Remote
Lucky415
Part-time
Re-posted 27 days ago
Job description
Company Description
Lucky 415 Marketing and Promotions is an international Event Staffing and Promotions company that works day and night provide our clients with the representation that their brand deserves.
With a database of over 100,000 event staff, brand ambassadors, flyer teams, street teams, concert street teams, beverage sampling teams, models, trade show hosts, market managers, concert event hosts, and tour managers we provide all types of talent for events throughout the United States and Canada for a variety of promotional marketing events and promotions.
We have been in business since 2003 and enjoy a fantastic reputation with our clients and brand ambassadors alike.
We focus on client satisfaction and fairness within the brand ambassador community. We work with each client on an individual basis to be certain that their project receives the attention that it needs and most importantly, deserves
Job Description
Lucky 415 Marketing and Promotions is hiring a part-time account manager for an exclusive client contract. Position is temporary but may turn into permanent position, 20-25 hours per week.
Account Manager SOW
-20-25 hours per week
-Tuesday - Friday 10am PT - 3:00pm PT daily (Hours may vary, Flexible schedule required)
-Temporary position, may turn into permanent position
-Remote position, location open
%30 - Scheduling (Event and Ambassador)
%20 - Event coordination and communication with client and team ambassadors
%25 - Administrative duties including payment processing
%20 - Recruiting - Interviewing
%5 - Training Ambassadors
- Experience in administrative setting, account management and customer service (minimum 3 years)
- Minimum 2 years experience in the event marketing field preferred
- BA in Marketing, Business Administration, Communications preferred
- Extraordinary customer service skills
- Excellent communication skills (written and verbal)
- Adaptive and fluid with the approach to scheduling, last minute changes
- Ability to prioritize and multitask efficiently
- Self-direction leading to high degree of success throughout his/her career
- Proven self-starter
- Ability to work autonomously with ability to work remotely without direct supervision while maintaining a high quality of accountability and transparency.
- Strong problem solving abilities with the ability to 'think outside of the box' in recruiting methods and when dealing with challenges in all aspects.
- Strong organizational skills
- High Proficiency with Microsoft Excel, and all Google Drive/Docs
- Excellent time management skills
- A high standard of values, ethics, integrity, and trust
- Successful Performance Indicators:
- Quantitative:
- Month over month growth in efficiency.
- Achievement of overall team's acquisition goals
- Qualitative:
- Level of interaction with clients and recruits
- Excellent client feedback and partnerships with account management team, client, etc.
- Excellent scores in quality control audits.
- Quantitative:
- Remote position requires a dedicated and quiet office space, high speed internet connection and phone. Some travel may be required.
Qualified Account Managers should email a cover letter and Resume.
Qualifications
- Experience in administrative setting, account management and customer service (minimum 3 years)
- Minimum 2 years experience in the event marketing field preferred
- BA in Marketing, Business Administration, Communications preferred
- Extraordinary customer service skills
- Excellent communication skills (written and verbal)
- Adaptive and fluid with the approach to scheduling, last minute changes
- Ability to prioritize and multitask efficiently
- Self-direction leading to high degree of success throughout his/her career
- Proven self-starter
- Ability to work autonomously with ability to work remotely without direct supervision while maintaining a high quality of accountability and transparency.
- Strong problem solving abilities with the ability to 'think outside of the box' in recruiting methods and when dealing with challenges in all aspects.
- Strong organizational skills
- High Proficiency with Microsoft Excel, and all Google Drive/Docs
- Excellent time management skills
- A high standard of values, ethics, integrity, and trust
- Successful Performance Indicators:
Additional Information
All your information will be kept confidential according to EEO guidelines.