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Remote Text Chat Operator Jobs in New York (NOW HIRING)

Macmillan

Technical Analyst (Contractor)

Manhattan, NY · Remote

$28 - $35/hr

The analyst will support users by phone, email, chat, and remote support tools while managing ... Strong troubleshooting skills supporting Windows operating systems and Microsoft 365 applications.

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All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in New York

Remote Text Chat Operator information

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How much do remote text chat operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote text chat operator in New York is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.00 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What are the most commonly searched types of Text Chat Operator jobs in New York?

The most popular types of Text Chat Operator jobs in New York are:

What are popular job titles related to Remote Text Chat Operator jobs in New York?

For Remote Text Chat Operator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in New York look for?

The top searched job categories for Remote Text Chat Operator jobs in New York are:

What cities in New York are hiring for Remote Text Chat Operator jobs?

Cities in New York with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in New York as of August 2026, with employment types broken down into 78% Full Time, 13% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,285 per year, or $22.3 per hour.

Licensed Mental Health Counselor - Remote Opportunity

Healing Orbits Inc.

Jersey City, NJ • Remote

Full-time

Posted 20 days ago

Job description

Position Overview

Healing Orbits Inc. is seeking dedicated and passionate Mental Health Counselors to join our remote team on a full-time basis. As a vital part of our organization, you will have the opportunity to provide high-quality therapeutic support to individuals seeking to improve their mental well-being. We are looking for licensed professionals including Licensed Marriage and Family Therapists (LMFT), Licensed Professional Counselors (LPC), and Licensed Clinical Social Workers (LCSW) who are committed to making a positive impact in the lives of clients.

About the Organization

Located in Jersey City, New Jersey, Healing Orbits Inc. is committed to supporting the mental health community. Our mission is to provide accessible, evidence-based mental health services to adults, fostering personal growth and emotional resilience in a caring environment. We utilize innovative practices and prioritize the well-being of both our clients and our counselors. Our supportive culture ensures that both our clients and staff thrive.

Work Environment

This position is fully remote, allowing you to work from the comfort of your own home while enjoying the flexibility to create your own schedule. Our outpatient office serves clients through a secure online platform that includes video and text sessions. The organization prides itself on providing comprehensive administrative support, allowing you to focus entirely on your counseling practice.

Key Responsibilities
  • Conduct individual counseling sessions via secure video chat to help clients improve their mental health and overall well-being.
  • Encourage clients to openly discuss their feelings and experiences, promoting self-awareness and insight into their personal relationships.
  • Act as an advocate for your clients by helping them set and achieve meaningful therapeutic goals.
  • Evaluate clients’ mental health conditions and develop personalized treatment plans that employ solution-focused therapeutic approaches based on your clinical expertise.
  • Collaborate with fellow mental health professionals to enhance the quality of care and support to clients.
Patient Population / Client Focus

The clients you will work with at Healing Orbits are carefully screened, ensuring all are stable adults with low-acuity mental health needs. There will be no severe mental health cases, allowing for a more supportive and focused therapeutic environment. We strive to match you with clients whose needs align with your specialties and preferences, ensuring a more effective therapeutic relationship.

Qualifications
  • A Master’s degree in Social Work, Psychology, Mental Health Counseling, or Marriage and Family Therapy.
  • License to practice independently in the state of New Jersey: Fully licensed as an LMFT, LPC, or LCSW without any disciplinary actions on record.
  • Strong interpersonal skills and a compassionate nature are essential for success in this role.
  • Proficiency in computer skills and a comfortable approach to utilizing technology for telehealth practices.
Preferred Experience

A minimum of two years of experience in delivering mental health counseling is preferred. Familiarity with telehealth practices, as well as expertise in specific therapy modalities, will enhance your effectiveness in this role.

Compensation and Benefits

We offer a competitive annual salary ranging from USD 90,000 to 104,000 based on your work hours and experience. Additionally, full-time counselors receive a monthly healthcare stipend, immediate access to a sign-on bonus, and weekly direct deposit. A significant aspect of our compensation includes minimal overhead costs as we handle billing, marketing, and administrative responsibilities, allowing you to focus fully on your clients.

Career Growth Opportunities

Healing Orbits is dedicated to the continuous professional development of our counselors. You'll have access to advanced training opportunities, peer support, and the chance to take on greater responsibilities as you grow within our organization. Whether you're looking to expand your expertise in specific therapeutic areas or move into a supervisory role, we encourage and support your professional journey.

Why Join Our Team

Joining Healing Orbits means becoming part of a community that values your work-life balance and well-being as much as that of our clients. With the digital landscape of mental health support, you can maintain flexibility in your schedule while receiving consistent referrals that match your clinical strengths. Our technology-driven practice ensures you are equipped to help clients efficiently, providing an all-in-one counselor dashboard that streamlines your workflow.

Application Information

If you meet the qualifications and are eager to make a difference in the mental health community, we invite you to apply with your resume and cover letter today. Indicate your license status and the state in which you are licensed in your application. Let’s work together to help individuals thrive in their mental health journeys!

Apply