ZipRecruiter

Log In

1

Home Based Text Chat Operator Jobs in New York (NOW HIRING)

next page

Showing results 1-20

All JobsHome Based Text Chat Operator JobsHome Based Text Chat Operator Jobs in New York

Home Based Text Chat Operator information

See New York salary details

$13

$22

$32

How much do home based text chat operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for home based text chat operator in New York is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.00 per hour, depending on experience, location, and employer.

What is a home based text chat operator?

A Home Based Text Chat Operator is a professional who provides customer support, information, or companionship through online chat platforms from the comfort of their own home. Their responsibilities often include responding to customer inquiries, assisting with troubleshooting, and maintaining a friendly and helpful tone. This role typically requires strong typing skills, good grammar, and the ability to multitask across multiple chat windows. It is a popular remote work option for those seeking flexible hours and the ability to work from anywhere with a reliable internet connection.

What are the typical challenges faced by home based text chat operators, and how can they be managed?

Home-based text chat operators often face challenges such as managing high message volumes, maintaining professionalism in written communication, and working independently without immediate supervision. Staying organized and setting a structured work schedule can help manage workload and avoid burnout. Additionally, developing strong written communication skills and utilizing productivity tools can enhance efficiency and ensure prompt, clear responses to customers. Regular check-ins with team leads or peers can also provide support and foster a sense of connection.

What does a home based text chat operator do?

Home-based text chat operators provide customer service and support to customers through text chat applications. The type of support you provide varies, depending on the company and position. General responsibilities include responding to customer questions about products or services, resolving issues on product defects or returns, or helping customers to complete a purchase. Some text chat operators assist with software or computer troubleshooting. When you are unable to resolve the problem, you may research to find similar cases for a resolution or refer the customer to a supervisor. Home-based text chat operators work remotely, most commonly with retailers and service providers.

What is the difference between Home Based Text Chat Operator vs Customer Service Representative?

AspectHome Based Text Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentRemote, home-based with internet accessOffice or remote, depending on employer
Industry UsageOnline chat support for companiesPhone, email, or in-person support across industries
Search & Comparison IntentYesYes

The main difference is that Home Based Text Chat Operators primarily handle online chat support from home, focusing on written communication. Customer Service Representatives may work via phone, email, or in person, often in an office setting. Both roles require good communication skills and basic credentials, but the chat operator role emphasizes digital, text-based interaction in a remote environment.

What are the key skills and qualifications needed to thrive as a home based text chat operator?

To thrive as a Home Based Text Chat Operator, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include patience, problem-solving, and professionalism to effectively handle diverse customer interactions. These skills ensure efficient, accurate support and a positive customer experience in a remote, digital environment.
More about Home Based Text Chat Operator jobs

What are the most commonly searched types of Text Chat Operator jobs in New York?

The most popular types of Text Chat Operator jobs in New York are:

What are popular job titles related to Home Based Text Chat Operator jobs in New York?

For Home Based Text Chat Operator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Home Based Text Chat Operator jobs in New York look for?

The top searched job categories for Home Based Text Chat Operator jobs in New York are:

What cities in New York are hiring for Home Based Text Chat Operator jobs?

Cities in New York with the most Home Based Text Chat Operator job openings:

Home Based Text Chat Operator jobs near you
Infographic showing various Home Based Text Chat Operator job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,285 per year, or $22.3 per hour.

Behavior Technician - Home-Based

Constellation Health Services

Stamford, CT • On-site, Remote

$20 - $27/hr

Per diem

Re-posted 8 hours ago

Job description

Job Description Summary
We also have additional job opportunities in the following locations:
Hartford, New Haven, Stamford, Waterbury and more!
The Behavioral Technician will provide clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis. Clients include children with Autism and related developmental disabilities in the home, community, clinic, and school settings. The Behavioral Technician will collect data on programs and assist with parent training. The Behavior Technician works under the supervision of a Board-Certified Behavior Analyst.
The principles of behavior analysis are to treat patients who have difficulties with socially significant behaviors. These may include social skills, reading, communication, personal self-care and work skills.
Essential Job Functions/Responsibilities
  • Plans and implements intervention strategies using direct therapy, monitoring and consultation under the supervision of a BCBA.
  • Teaches targeted behaviors using specialized techniques that may include reward systems, incidental teaching and pivotal response training.
  • Records and tracks data from training sessions.
  • Reinforces positive behavior with children on caseload.
  • Communicates effectively (orally and in writing) with administrators, parents and community members.
  • Provides accurate documentation of intervention, goals and objectives
  • Facilitates transition among agencies, programs, and professionals as service provision changes (early intervention to pre-school, pre-school to school etc.)
  • Identifies emergency situations and determines appropriate action to ensure child safety.
  • Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements.
  • Follow the prescribed behavior skill acquisition and behavior reduction protocols.
  • Collect, record, and summarize data on observable client behavior
  • Assist with parent and caregiver training in line with client's individualized treatment and behavior reduction protocols.
  • Effectively communicate with parents and caregivers regarding client progress as instructed by the Board Certified Behavior Analyst
  • Will perform other duties as assigned.

Although each position has its own unique duties and responsibilities, the following applies to all employees of Constellation Health Services:
All employees will:
  • Exercise necessary cost control measures.
  • Strive to provide and maintain positive external and internal customer service and promote a culture of excellence in customer service.
  • Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
  • Must be able to be depended upon to plan and organize work effectively and ensures its completion.
  • Must be able to demonstrate reliability by arriving to work on time and taking breaks in the expected time frames.
  • Will be expected to meet all productivity requirements.
  • Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
  • Will be expected to represent the organization professionally at all times.

Additional Requirements:
PHYSICAL REQUIREMENTS
  1. Hearing and speaking ability is required to communicate on the telephone.
  2. Vision is necessary for entering data.
  3. Reaching is required for paper management.
  4. Manual dexterity is required for operating the computer, photocopier and telephone.
  5. Mobility is required for going to photocopier, fax machine, etc.
  6. Must be able to speak and write the English language in an understandable manner.
  7. Must be able to function independently and have personal integrity.
  8. Requires flexibility of hours.

PSYCHOLOGICAL REQUIREMENTS
  1. An ability to recognize tasks to be done and perform them independently.
  2. An ability to establish a responsible and trustworthy rapport with staff by:
  3. Being punctual and providing proper notification and advance notice for absence and tardiness.
  4. Following through on tasks as assigned.
  5. Flexibility to adjust to changing work schedules.
  6. An ability to work in a fast-paced environment under time constraints.

INTELLECTUAL REQUIREMENTS
  1. An ability to learn all Constellation Kids policies and procedures.
  2. Judgment skills in processing telephone calls
  3. Organizational skills necessary to establish priority of tasks and meet deadlines.
  4. An ability to operate all aspects of the computer, photocopier and telephone.
  5. An ability to understand and follow instructions provided by the supervisor both in written and oral formats.
  6. An ability to read, write and type.

I have read this job description and physical demands for the position as Behavior Technician. I agree to perform the tasks outlined in this job description in a safe manner and in accordance with the company's established procedures. I understand that I may not release or disclose protected health or company information without proper authorization. I understand that the company reserves the right to make changes to this job description at any time at their discretion.
I also understand that my employment is at will and thereby understand that my employment may be terminated at- will either by the company or myself and such termination can be made with or without notice.
Position Qualifications
  • A bachelor's degree in a human services field from an accredited university AND one year of direct relevant experience working with youth and families who require behavior management to address mental health needs

OR
  • An associate's degree (60 college credits) AND a minimum of two years of direct relevant experience working with youth and families who require behavior management to address mental health needs.
  • Strong organization and communication skills are required.
  • Registered Behavior technician certification is a plus.

Apply