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Remote Text Chat Operator Jobs in California (NOW HIRING)

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... remote therapy support through phone and video calls, text, email, and chat. Your consultative approach will ensure the smooth and successful use of Nidra therapy. Additionally, you will capture ...

Eltropy Inc.

Solutions Engineer

Santa Clara, CA · Remote

$140K - $160K/yr

USA Remote Compensation: $140,000-$160,000 Base Eltropy is seeking an experienced Solutions ... Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology - all integrated in a ...

Hercules

AI Context & Harness Engineer

San Francisco, CA · On-site +1

$100K - $250K/yr

... of chat messages) What skills do we expect you to have? We expect candidates to be incredibly ... Hercules' operating principles guide how we make decisions every day. We take them very seriously.

Novocure

Care Coordinator

Anaheim, CA · Remote

$42K - $58K/yr

Care Coordinator Remote / Full Time / Monday to Friday, 1:00 - 9:30 PM ET At Novocure, we're ... Support the Care Coordinator team with a primary focus on handling inbound calls and text messages ...

Novocure

Care Coordinator

Sacramento, CA · Remote

$42K - $58K/yr

Care Coordinator Remote / Full Time / Monday to Friday, 1:00 - 9:30 PM ET At Novocure, we're ... Support the Care Coordinator team with a primary focus on handling inbound calls and text messages ...

Terabase Energy

SCADA Engineer

Berkeley, CA · On-site +1

$90K - $115K/yr

... operator. The Engineer is responsible to develop and implement logic for complex custom ... Program, install, troubleshoot, test, and commission Remote Terminal Units (RTU's), Programmable ...

Terabase Energy

SCADA Engineer

Berkeley, CA · On-site +1

$90K - $115K/yr

... operator. The Engineer is responsible to develop and implement logic for complex custom ... Program, install, troubleshoot, test, and commission Remote Terminal Units (RTU's), Programmable ...

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Remote Text Chat Operator information

See California salary details

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How much do remote text chat operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote text chat operator in California is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What are the most commonly searched types of Text Chat Operator jobs in California?

The most popular types of Text Chat Operator jobs in California are:

What are popular job titles related to Remote Text Chat Operator jobs in California?

For Remote Text Chat Operator jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in California look for?

The top searched job categories for Remote Text Chat Operator jobs in California are:

What cities in California are hiring for Remote Text Chat Operator jobs?

Cities in California with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in California as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,752 per year, or $20.1 per hour.

Medical Advice Chat Operator

National Veterinary Associates

Los Altos, CA • Remote

$22 - $24/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Assist clients with medical advice and questions via chat or phone on the online platform.

  • Manage high volume chat system, accurately answer chats, and assist with phone calls as needed.

  • Schedule appointments for doctors and technicians, and follow up on appointment changes or no-shows.

National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

33rd of 52 rated veterinary

Job description

Description - Applicant MUST live in California 

Make a difference in hundreds of lives a week! We are looking for a dedicated, full-time, self-driven individual who can help our teams and our clients with medical advice and questions on our online chat platform. This position is a great opportunity for Assistants, Technicians, and RVTs to utilize their medical skills and knowledge to help patients online. This will be a very busy and demanding role that is customer service focused and heavy on CSR responsibilities. 

Chat Operator Responsibilities 

As a member of our Chat Team your responsibilities will include: 

  • Offer genuine client service while assisting our clients via chat or phone. 

  • Keep a positive attitude for your remote team members, Adobe team members, and our clients. 

  • Work as a team to give our clients the best customer service possible. 

  • Have excellent communication skills (written and oral). 

  • Manage high volume chat system. Accurately and efficiently answer chats and assist with phone calls as needed. 

  • Schedule appointments for 20+ doctors which work in multiple locations that see different types of animals. Also schedule Technician appointments for vaccines, nail trims, blood draws, anal glands, etc. 

  • Have a great phone and chat voice (interactive, positive, calming). 

  • Work well within the CSR team and with the other departments in our hospital. 

  • Be detail oriented: Collect correct client/patient information, relay correct information to doctors/ technicians/ other departments, type notes in patient records, give accurate information to our clients. 

  • Review and transcribe doctor voice mail messages at various times throughout the day. 

  • Correct appointments as needed and follow up with team members and manager about incorrect appointments. 

  • Contact clients for doctors or techs as needed. 

  • Contact no show appointments for rescheduling. 

  • Additional projects will be added as training and aptitude allow. 

Expectations Unique to Remote Position 

This is a full-time position of 40 hours/week -MUST BE AVAILABLE SATURDAYS

Remain logged in and reachable by Adobe staff email and Microsoft Teams throughout shift. 

Clearly communicate with direct manager using Microsoft Teams, Email, Phone, or Vocera. 

For the first month: weekly online meetings with direct manager. Then bi-weekly online meetings with direct manager. 

Bi-Monthly staff meeting (ability to attend virtually) with direct manager and Client Services team. 

Keep detailed daily log of all equipment complications. Email to IT Manager and Direct Manager at the end of shift. 

Follow all Adobe Animal Hospital policies including attendance and tardy policies. 

Ability to trouble shoot basic computer, internet, chat, and phone issues as they arise. 

Qualifications 

Workspace and environment requirements  

Dedicated work desk that will accommodate a desktop computer and full-size phone. 

Adequate internet connection. IT will assist with this and let you know the specifications. 

Distraction free work environment just like you were working in the hospital. A remote position is not a substitute for child or elder care. 

Skills 

Experienced with multi-tasking 

Professional written and oral communication skills 

Strong work ethic 

Ability to stay on task without direct supervision 

Creative problem solver 

Independent 

Self motivated 

Client focused 

Able to effectively prioritize 

Requirements for Applying 

  • Minimum of two years previous veterinary medical experience as an Assistant, Technician, or RVT 

  • Must be able to work 40 hours/week

  • Computer experience 

  • Experience with a multi-line phone system 

  • Must be at least 18 years old, high school diploma, fluent in English (written and oral). 

  • Must be comfortable sitting and/or standing for long periods of time and be able to operate a computer and phone. 

  • Must be in an environment without distractions

  • Must be available to work one weekend day per week, and 2+ holidays per year

  • Must live within 3 hours of main hospital in Los Altos

Pay Range

  • The base hourly range for this position is $22.00 - $24.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What National Veterinary Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996

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