ZipRecruiter

Log In

1

Home Based Text Chat Operator Jobs in California

Kong Inc

Senior Software Engineer

San Francisco, CA · On-site

$160K - $200K/yr

React and monorepo proficiency - comfortable operating within large-scale monorepo structures and ... Experience building web-based text editors, chat interfaces, or node/edge graph UIs * Familiarity ...

KONG Company

Senior Software Engineer

San Francisco, CA · On-site

$144K - $190K/yr

React and monorepo proficiency -- comfortable operating within large-scale monorepo structures and ... Experience building web-based text editors, chat interfaces, or node/edge graph UIs * Familiarity ...

Hub Group

CDL-A Truck Driver - Home Weekly

Santa Ana, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Palmdale, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Carson, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Anaheim, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

South Gate, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Corona, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Costa Mesa, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Ontario, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Cerritos, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL-A Truck Driver - Home Weekly

Long Beach, CA · On-site

$95K/yr

Home weekly with 2-3 layovers per week * Monday - Saturday schedule * Health, Dental, and Vision ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

next page

Showing results 1-20

All JobsHome Based Text Chat Operator JobsHome Based Text Chat Operator Jobs in California

Home Based Text Chat Operator information

See California salary details

$12

$20

$29

How much do home based text chat operator jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for home based text chat operator in California is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What is a Home Based Text Chat Operator?

A Home Based Text Chat Operator is a professional who provides customer support, information, or companionship through online chat platforms from the comfort of their own home. Their responsibilities often include responding to customer inquiries, assisting with troubleshooting, and maintaining a friendly and helpful tone. This role typically requires strong typing skills, good grammar, and the ability to multitask across multiple chat windows. It is a popular remote work option for those seeking flexible hours and the ability to work from anywhere with a reliable internet connection.

What are the typical challenges faced by home-based text chat operators, and how can they be managed?

Home-based text chat operators often face challenges such as managing high message volumes, maintaining professionalism in written communication, and working independently without immediate supervision. Staying organized and setting a structured work schedule can help manage workload and avoid burnout. Additionally, developing strong written communication skills and utilizing productivity tools can enhance efficiency and ensure prompt, clear responses to customers. Regular check-ins with team leads or peers can also provide support and foster a sense of connection.

What Does a Home-Based Text Chat Operator Do?

Home-based text chat operators provide customer service and support to customers through text chat applications. The type of support you provide varies, depending on the company and position. General responsibilities include responding to customer questions about products or services, resolving issues on product defects or returns, or helping customers to complete a purchase. Some text chat operators assist with software or computer troubleshooting. When you are unable to resolve the problem, you may research to find similar cases for a resolution or refer the customer to a supervisor. Home-based text chat operators work remotely, most commonly with retailers and service providers.

What is the difference between Home Based Text Chat Operator vs Customer Service Representative?

AspectHome Based Text Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentRemote, home-based with internet accessOffice or remote, depending on employer
Industry UsageOnline chat support for companiesPhone, email, or in-person support across industries
Search & Comparison IntentYesYes

The main difference is that Home Based Text Chat Operators primarily handle online chat support from home, focusing on written communication. Customer Service Representatives may work via phone, email, or in person, often in an office setting. Both roles require good communication skills and basic credentials, but the chat operator role emphasizes digital, text-based interaction in a remote environment.

What are the key skills and qualifications needed to thrive as a Home Based Text Chat Operator, and why are they important?

To thrive as a Home Based Text Chat Operator, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include patience, problem-solving, and professionalism to effectively handle diverse customer interactions. These skills ensure efficient, accurate support and a positive customer experience in a remote, digital environment.
More about Home Based Text Chat Operator jobs
What are the most commonly searched types of Text Chat Operator jobs in California? The most popular types of Text Chat Operator jobs in California are:
What are popular job titles related to Home Based Text Chat Operator jobs in California? For Home Based Text Chat Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching Home Based Text Chat Operator jobs in California look for? The top searched job categories for Home Based Text Chat Operator jobs in California are:
What cities in California are hiring for Home Based Text Chat Operator jobs? Cities in California with the most Home Based Text Chat Operator job openings:
Home Based Text Chat Operator jobs near you
Infographic showing various Home Based Text Chat Operator job openings in California as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,752 per year, or $20.1 per hour.

Senior Software Engineer

Kong Inc

San Francisco, CA • On-site

$160K - $200K/yr

Full-time

Re-posted 16 days ago

Job description

Are you ready to unlock intelligence?
If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Volcano is Kong's most forward-leaning product team - building the infrastructure layer for the agentic era from first principles. We are looking for somebody who can ship a front-end: someone to own the UI layer entirely, so the team can move faster across the full stack. You will build the visual systems that make agent workflows, API log views, and LLM-driven developer tooling feel as precise as the infrastructure underneath them.
What You'll Do:
  • Own the entire front-end surface of Volcano - from architecture decisions to the last pixel of a data visualisation - operating as the sole UI authority on the team
  • Build log views, chart components, table interfaces, and graph-based agent workflow visualisations that are both technically precise and visually intentional
  • Architect front-end systems within a Next.js monorepo that are performant, maintainable, and designed with the full-stack context in mind - not in isolation from it
  • Drive collaborative pair design sessions with Mark and the broader Volcano team, iterating quickly and without attachment to prior work when product direction shifts
  • Integrate with backend services built in Go - understanding auth flows, API contracts, and where the UI layer fits within the broader system architecture
  • Contribute to the upcoming LLM-driven code generation and deployment flow, building web-based text editors, chat interfaces, and dynamic graph visualisations for agent orchestration
  • Participate in PR reviews via GitHub, contributing to technical rigour and code quality across the Volcano codebase

What You'll Bring:
The Toolkit
  • 5+ years of production front-end engineering experience, with a demonstrable track record of owning UI systems end-to-end
  • Server-side rendering expertise - deep, practical experience with SSR in a production context; Next.js is the team's primary framework, with Remix or TanStack Start considered equivalent
  • React and monorepo proficiency - comfortable operating within large-scale monorepo structures and reasoning about cross-package dependencies
  • Full-stack systems fluency - able to reason across authentication architectures, API design, and backend data flows; you understand where front-end decisions have downstream consequences
  • Data-heavy UI delivery - experience building log views, chart systems, table interfaces, or graph/node visualisations at a level of quality that goes beyond functional
  • AI/LLM working experience - you use AI tooling in your day-to-day development workflow as a matter of course, not as an experiment
The Kong DNA
  • Ownership without ego - you form strong opinions on architecture and design, and you hold them lightly when the product direction changes
  • Urgency with craft - you ship, and you care how it looks when it lands
  • Collaborative by default - pair sessions, PR reviews, and cross-functional design work are how you do your best thinking, not interruptions to it

Bonus Points:
  • Experience with Go or a working understanding of Go-based backend services
  • Exposure to developer tooling, API platforms, or infrastructure-adjacent products (Vercel, Supabase, Netlify, Postman, or equivalent)
  • Experience building web-based text editors, chat interfaces, or node/edge graph UIs
  • Familiarity with LLM integration patterns - streaming responses, tool use, or agent orchestration in a UI context

#LI-BR2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Apply