ZipRecruiter

Log In

2

Remote Text Chat Operator Jobs in California (NOW HIRING)

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate ... Serve as the first point of contact for client technical issues via chat, voice, sms, and email.

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate ... Serve as the first point of contact for client technical issues via chat, voice, sms, and email.

sephora.com

Principal Product Manager- GenAI

Fresno, CA · Remote

$215K - $220K/yr

Remote Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and ... Own and influence features that impact both AI Beauty Chat and Shop Path KPIs, clearly defining ...

Parkade

$100K - $130K/yr

The Role We're looking for a Customer Support Team Senior Manager who's equal parts operator and ... Experience managing high-volume, multi-channel support operations (email, chat, phone, in-app, etc.

Hercules

AI Context & Harness Engineer

San Francisco, CA · On-site +1

$100K - $250K/yr

... of chat messages) What skills do we expect you to have? We expect candidates to be incredibly ... Hercules' operating principles guide how we make decisions every day. We take them very seriously.

Akidev Corporation

Data Engineer III

Menlo Park, CA · On-site +1

$134K - $162K/yr

... visual text generation. Job Responsibilities AI-Augmented Data Pipelines: Design and maintain AI ... Remote Inference Orchestration: Own the systems for remote ML model inference orchestration within ...

evrecruit.io

AI Interfaces Engineer

San Francisco, CA · Remote

Bay Area, remote-flexible Compensation: Competitive Base / Equity mix As an AI Interfaces Engineer ... Your focus areas will include AI chat interfaces, agentic use cases, and product-facing MCP servers ...

next page

Showing results 1-20

All JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in California

Remote Text Chat Operator information

See California salary details

$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote text chat operator in California is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in California? The most popular types of Text Chat Operator jobs in California are:
What are popular job titles related to Remote Text Chat Operator jobs in California? For Remote Text Chat Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in California look for? The top searched job categories for Remote Text Chat Operator jobs in California are:
What cities in California are hiring for Remote Text Chat Operator jobs? Cities in California with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Helpdesk Technician

Helpdesk Technician

Varsity Technologies

Los Angeles, CA • On-site, Remote

$21.50 - $29/hr

Full-time

Posted 21 days ago

Job description

Varsity is an MSP and AI Technology Services company that assists social good companies in healthcare, non profits, education, and startups. Our services have been developed to help customers adopt AI and Data intelligence technologies, improve productivity of staff, lower costs, and address cybersecurity compliance and risk management.
Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate will have excellent communication skills, strong customer service, and ability to problem solve a wide range of technical problems. As a Helpdesk Technician, you'll provide direct customer support to users who need assistance with using their device, resolving access issues, using cloud and desktop applications, and assisting with integration of apps and office applications from their devices. The role focuses on using your technology and people skills to respond quickly to customer requests, resolve them, and document your resolutions.
KEY RESPONSIBILITIES
  • Serve as the first point of contact for client technical issues via chat, voice, sms, and email.
  • Troubleshoot and resolve device, software, and connectivity issues.
  • Assist with setup and configuration of user accounts, email, personal computing and mobile devices.
  • Provide support for commonly used office applications like Google and Microsoft (among others).
  • Document issues and resolutions accurately in the ticketing system.
  • Work with technicians, engineers, and other Varsity staff for timely resolution including escalations and transfers to field team.
  • Learn, follow, and enhance operating procedures.
  • Follow, update, and create Knowledge base.
  • Adhere to procedures and policies on customer service, service delivery, and cybersecurity.
  • Maintain exceptional customer service in all customer interactions.

Requirements
REQUIRED SKILLS & QUALIFICATIONS
  • Windows OS Proficiency: Strong working knowledge of Windows 10/11 and basic Windows Server interaction (e.g., user account management, permissions, and troubleshooting).
  • Identity Management: Experience with user provisioning, password resets, security settings, and user management in Okta, Entra, and similar systems
  • Microsoft 365 Administration: Familiarity with user account setup, license assignment, mailbox troubleshooting, and some Teams/SharePoint user level support.
  • Device Support: Skilled in diagnosing and resolving issues with desktops, laptops, and mobile devices
  • Networking Knowledge: Understanding device network connectivity, VPNs, wireless troubleshooting, and resolving device level Internet access.
  • Security Awareness: Knowledge of MFA setup, phishing identification, endpoint protection, and cybersecurity best practices
  • Remote Support Tools: Proficiency with remote control tools like TeamViewer, AnyDesk, or Microsoft Remote Desktop, Screen Connect (or similar)
  • Service Ticket Systems: Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests.
  • Customer Service Skills: Ability to communicate clearly and empathetically with non-technical users, ensuring a positive support experience.

PREFERRED QUALIFICATIONS
  • IT-related coursework or certifications (e.g., CompTIA A+, Google IT Support)
  • Relevant Experience in a customer service or helpdesk role
  • Familiarity with remote support tools and ticketing systems
  • Interest in working with nonprofits and educational institutions

Apply