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Remote Text Chat Operator Jobs in Oakley, CA (NOW HIRING)

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... remote therapy support through phone and video calls, text, email, and chat. Your consultative approach will ensure the smooth and successful use of Nidra therapy. Additionally, you will capture ...

Five9

Asset Architecture

San Ramon, CA · On-site +1

$232K/yr

... remote team environment via web conferences, and via chat collaboration. The candidate must be a ... Proficiency with using Unix-based operating systems and utilizing the command line. Qualifications ...

All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Oakley, CA

Remote Text Chat Operator information

See Oakley, CA salary details

$13

$22

$32

How much do remote text chat operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote text chat operator in Oakley, CA is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.76 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What job categories do people searching Remote Text Chat Operator jobs in Oakley, CA look for?

The top searched job categories for Remote Text Chat Operator jobs in Oakley, CA are:

What cities near Oakley, CA are hiring for Remote Text Chat Operator jobs?

Cities near Oakley, CA with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Oakley, CA as of August 2026, with employment types broken down into 76% Full Time, 15% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,890 per year, or $22.1 per hour.

Inside Sales Specialist Remote

Noctrix Health, Inc.

Pleasanton, CA • Remote

Full-time

Re-posted 25 days ago

Job description

Inside Sales Specialist

 

COMPANY Description

Noctrix Health is revolutionizing chronic neurological disorder management through clinically validated therapeutic wearables. Our team of medical device experts, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an exceptional user experience. We have developed the world's first drug-free wearable therapy, clinically proven to provide relief to adults with drug resistant Restless Legs Syndrome (RLS). Join us in reshaping healthcare, making a difference in the lives of individuals facing these challenges, and being part of a transformative journey at Noctrix Health.

General Description

We are seeking a motivated and skilled Inside Sales Specialist to join our team, responsible for customer communication during the sales process of Nidra therapy to people living with Restless Legs Syndrome.  This role must lead with empathy to help educate customers about the benefits of our product portfolio and services and support them in the decision-making process. Collaborating closely with internal teams and external partners, the Inside Sales Specialist will ensure an exceptional customer experience while driving sales of the Nidra Therapy portfolio. The ideal candidate will possess strong sales skills, a solid understanding of technical healthcare solutions, excellent communication abilities, and a customer-centric mindset.

 

FUNCTIONS

  • Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication with potential customers via phone, email, text, and live chat.
  • Educate prospective customers on the benefits of Nidra Therapy in comparison to traditional treatment options and competitive products.
  • Provide continuous feedback to enhance the customer experience and contribute to ongoing patient journey process improvements.
  • Handle a wide range of sales and service duties, performing complex and challenging tasks with efficiency and professionalism.
  • Maintain detailed records of customer interactions and transactions, managing the sales process within the Salesforce CRM system.
  • Work collaboratively with marketing, customer care, and patient access teams to ensure prospective customers are provided timely and accurate information.

 

MINIMUM QUALIFICATIONS

  • Bachelor's Degree with 1-3 years of sales experience, preferably in the medical device, pharmaceutical, healthcare, or consumer product sectors.
  • Previous experience in B2B or B2C sales environments.
  • Proficiency using Salesforce Health Cloud CRM platform is desirable.
  • Exceptional selling and objection handling skills, with a proven ability to close sales effectively.
  • Outstanding communication skills, capable of delivering impactful and persuasive messages both orally and in writing. Spanish fluency is an advantage.
  • A results-oriented approach, focusing on achieving positive outcomes with persistence and creative problem-solving.
  • Strong collaboration skills, able to work well within a team to achieve optimal results.
  • High levels of accountability, ensuring quality work and timely fulfillment of commitments.
  • Ability to thrive in a fast-paced environment, managing multiple tasks with urgency and prioritizing effectively.
  • Computer savvy, with proficiency in Google Suite, Microsoft Office applications, and Salesforce.

JOB TYPE

This is a full time, remote position with the potential for up to 5% travel.

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