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Remote Telecom Expense Management Jobs in Florida

GIA Legacy Planning

Remote Position/ Work from Home Job Type: Full-Time/Part-Time Compensation: Un-Capped Commission ... Ability to work independently and manage time effectively * Basic computer skills for CRM and ...

GIA Legacy Planning

Remote Position/ Work from Home Job Type: Full-Time/Part-Time Compensation: Un-Capped Commission ... Ability to work independently and manage time effectively * Basic computer skills for CRM and ...

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Remote Telecom Expense Management information

What are the key skills and qualifications needed to thrive as a Remote Telecom Expense Management professional, and why are they important?

To thrive as a Remote Telecom Expense Management professional, you need a solid understanding of telecommunications billing, financial analysis, and contract management, typically supported by experience in telecom or finance. Familiarity with telecom expense management (TEM) platforms, Excel, and data analysis tools is crucial, and certifications like CTEM can be advantageous. Strong attention to detail, problem-solving skills, and effective communication are important soft skills for ensuring accurate expense tracking and vendor negotiations. These skills ensure cost optimization, compliance, and efficient management of telecom services for organizations.

What is the difference between Remote Telecom Expense Management vs Remote Network Technician?

AspectRemote Telecom Expense ManagementRemote Network Technician
Primary RoleManaging and optimizing telecom expenses and billingInstalling, maintaining, and troubleshooting network hardware and software
Required SkillsBilling analysis, vendor management, telecom systems knowledgeNetwork configuration, troubleshooting, hardware setup
Work EnvironmentOffice or remote, focused on telecom billing systemsRemote or on-site, focused on network infrastructure
CertificationsTelecom or billing certifications often preferredNetwork certifications like CompTIA Network+ or Cisco CCNA

While both roles may work remotely and require technical knowledge, Remote Telecom Expense Management focuses on managing telecom costs and billing, whereas Remote Network Technicians handle network hardware and infrastructure. They serve different functions within the IT and telecom industry but may collaborate on projects involving network and telecom systems.

What is remote telecom expense management?

Remote telecom expense management (TEM) refers to the process of managing and optimizing an organization's telecommunications costs, assets, and services from a remote location. This involves tracking usage, auditing invoices, identifying billing errors, and negotiating contracts without the need for on-site presence. Remote TEM specialists use software and cloud-based tools to analyze data, ensure compliance, and recommend cost-saving measures for phone, internet, and mobile services. The goal is to reduce unnecessary expenses and streamline telecom operations for businesses.

What are some common challenges faced in a remote Telecom Expense Management role, and how can they be addressed?

In a remote Telecom Expense Management (TEM) role, professionals often encounter challenges such as managing large volumes of billing data from multiple carriers, ensuring timely dispute resolution, and maintaining clear communication with internal teams and vendors. These challenges can be addressed by leveraging specialized TEM software, establishing standardized processes, and actively collaborating via digital tools to track issues and share updates. Strong organizational skills and proactive communication are key to overcoming these obstacles and ensuring cost savings and compliance for the organization.
What are the most commonly searched types of Telecom Expense Management jobs in Florida? The most popular types of Telecom Expense Management jobs in Florida are:
What are popular job titles related to Remote Telecom Expense Management jobs in Florida? For Remote Telecom Expense Management jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Telecom Expense Management jobs in Florida look for? The top searched job categories for Remote Telecom Expense Management jobs in Florida are:
What cities in Florida are hiring for Remote Telecom Expense Management jobs? Cities in Florida with the most Remote Telecom Expense Management job openings:
Remote Telecom Expense Management jobs near you
Infographic showing various Remote Telecom Expense Management job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Advanced Application Analyst - Press Ganey & Corporate Application Support

Advanced Application Analyst - Press Ganey & Corporate Application Support

Lee Health

Fort Myers, FL • Remote

$43.59 - $56.66/hr

Full-time

Posted 17 days ago

Lee Health rating

6.9

Company rating: 6.9 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

452nd of 872 rated healthcare providers

Job description

Location:Remote - Florida

Department: Corporate Systems and IT Administration

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$43.59 - $56.66 / hour

Position Summary

We are seeking an experienced Advanced Application Support Analyst to serve as the primary support resource for Press Ganey survey platforms (Employee Experience, Patient Experience, Culture of Safety, and CMSmandated surveys), SAP Concur Travel & Expense Management, Procare or similar physician compensation applications, and additional systems supporting key corporate functions.

This role ensures reliable system performance, timely issue resolution, strong vendor coordination, and highquality support for end users across the organization. The ideal candidate brings a strong background in multiapplication support, excellent communication skills, and a proactive approach to improving user experience and operational efficiency.

Key Responsibilities

Press Ganey Survey Support (Primary Focus)

  • Serve as the primary system administrator and support contact for all Press Ganey platforms.
  • Manage survey setup, configuration, scheduling, and distribution across Employee Experience, Patient Experience, Culture of Safety, and CMSrequired surveys.
  • Troubleshoot system issues, coordinate with Press Ganey technical support, and ensure timely resolution.
  • Support data extracts, reporting needs, and dashboard access for leaders and stakeholders.
  • Maintain documentation, training materials, and communication related to survey processes.

SAP Concur Travel & Expense Support

  • Provide Tier 12 support for Concur Travel & Expense Management.
  • Assist with user setup, policy configuration, workflow routing, and troubleshooting.
  • Partner with Finance and HR to ensure compliance with organizational travel and expense policies.
  • Support reporting, audits, and system updates.

Procare (or Similar Physician Compensation Application) Support

  • Provide functional and technical support for Procare or comparable physician compensation systems.
  • Assist with compensation plan setup, data validation, workflow troubleshooting, and reporting.
  • Partner with Finance, Physician Services, and HR to ensure accurate and timely compensation processing.
  • Coordinate with vendors on system issues, enhancements, and upgrades.

Corporate Application Support

  • Provide functional and technical support for additional corporate applications as assigned (HR, Finance, Compliance, Operations, etc.).
  • Monitor system performance, escalate issues to vendors or internal teams, and track resolution.
  • Assist with testing, upgrades, enhancements, and integrations.
  • Maintain accurate documentation, knowledge articles, and support procedures.

Qualifications

Required

  • 3+ years of experience supporting a variety of business applications in a corporate or healthcare environment.
  • Strong analytical, troubleshooting, and customer service skills.
  • Ability to manage multiple systems, priorities, and stakeholders simultaneously.
  • Experience working with vendors and crossfunctional teams.

Strongly Preferred

  • Press Ganey system support experience (administration, survey setup, reporting, or technical troubleshooting).
  • Experience supporting Procare or similar physician compensation applications.

Preferred

  • Epic Systems experience or understanding, especially related to overall Epic system configuration/understanding, patient experience workflows, data integration, or reporting.
  • Experience with SAP Concur or other enterprise travel/expense systems.
  • Familiarity with healthcare operations, HR systems, or quality/safety reporting tools.

Key Competencies

  • EXCEPTIONAL TIME MANAGEMENT SKILLS
  • Excellent communication and customersupport skills
  • Strong attention to detail and process orientation
  • Ability to translate user needs into system solutions
  • Comfort working in fastpaced, deadlinedriven environments
  • Collaborative mindset with a focus on continuous improvement

Work Environment

  • Fulltime position
  • Ability to work 100% Remote within the State of Florida
  • Occasional afterhours support during system updates or survey cycles

What Lee Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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