2

Remote Technical Support Manager Jobs in Indiana

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support). Coordinate cross-functionally and escalate with complete technical evidence. * Service Enablement ...

$90K - $110K/yr

  • Medical

  • Dental

  • Retirement

... Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings ... This position is a remote role in the United States and serves as a vital technical touchpoint.

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... technical, analytical, and customer service skills. Utility industry experience is required for ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... technical, analytical, and customer service skills. Utility industry experience is required for ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... technical, analytical, and customer service skills. Utility industry experience is required for ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Field Application Engineer '27

Indianapolis, IN · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Sales Support Specialist

Indianapolis, IN · On-site +1

$21.50 - $29.25/hr

... technical support, and other business functions to manage orders, maintain accurate customer ... This position is eligible for remote work within the United States. What You'll DoSales Operations ...

Sales Support Specialist

Indianapolis, IN · On-site +1

$21.50 - $29.25/hr

... technical support, and other business functions to manage orders, maintain accurate customer ... This position is eligible for remote work within the United States. What You'll DoSales Operations ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Excellent communication skills, with the ability to clearly explain technical concepts and manage ...

Inside Sales Representative (Remote)

Franklin, IN · On-site +1

$49K - $53K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages assigned accounts and plans sales calls, utilizing reporting resources and company ... Provides technical support on product features and applications * Reports customer complaints in ...

Technical Account Manager, US Pest

Indianapolis, IN · On-site +1

$85K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support your assigned customers nationally with required data (trackers) * Reduce risk and infestation for your customers (nationally) and all Technical Account Manager (TAM) accounts * Attend ...

next page

Showing results 1-20

Remote Technical Support Manager information

See Indiana salary details

$28.1K

$81.8K

$140.4K

How much do remote technical support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote technical support manager in Indiana is $81,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Indiana?

For Remote Technical Support Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Indiana look for?

The top searched job categories for Remote Technical Support Manager jobs in Indiana are:

What cities in Indiana are hiring for Remote Technical Support Manager jobs?

Cities in Indiana with the most Remote Technical Support Manager job openings:

Remote Technical Writer - Integrated Logistics Support (Part-time)

Precise Systems

Odon, IN • On-site, Remote

Part-time

Medical, Life, Retirement

Posted 13 days ago


Job description

Precise Systems delivers integrated, mission-ready solutions that advance warfighter readiness and strengthen our nation’s most critical defense programs. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance and expanded through strategic growth, our team applies innovative technologies, engineering rigor, and customer-focused execution to solve complex challenges and accelerate mission success. Guided by our commitment to partnership, precision, and performance, we deliver the scalable solutions and technical excellence our customers depend on—today and into the future.

Precise Systems is seeking a Part-Time Remote Technical Writer – Integrated Logistics Support to support the Crane, IN team. This role develops and maintains clear, accurate, and configuration-controlled logistics and technical documentation supporting system acquisition, fielding, maintenance, training, and lifecycle sustainment. The successful candidate will work with engineers, logisticians, maintainers, trainers, and configuration-management personnel to turn complex technical information into usable products for operators, maintainers, and program stakeholders.  This position may allow for remote work; however, employees must be able and willing to travel and provide in-office or on-site support as required by customer requirements, project demands, or business needs.

Duties:

Develop, review, and update Integrated Logistics Support plans, lifecycle-support documents, maintenance plans, supportability reports, and fielding documentation.

Prepare and revise technical manuals, maintenance procedures, troubleshooting guides, Standard Operating Procedures, test documentation, and Technical Data Packages.

Analyze engineering drawings, specifications, Logistics Product Data, test results, maintenance data, and engineering changes to support accurate technical content.

Convert complex engineering and logistics information into clear instructions for operators, maintainers, trainers, and support personnel.

Ensure documentation remains consistent with approved system configurations, current technical data, and customer requirements.

Coordinate validation and verification reviews with engineers, logisticians, maintainers, trainers, and other subject matter experts.

Track document revisions, review comments, approvals, due dates, releases, and configuration-control status.

Apply required document numbers, revision identifiers, distribution statements, security markings, and Controlled Unclassified Information markings.

Support Integrated Product Teams, technical reviews, logistics meetings, data calls, and time-sensitive documentation requirements.

Prepare document-status reports, technical summaries, meeting notes, and action-item records while identifying schedule or source-data risks.

Required Education:

Bachelor’s degree in Technical Communication, English, Logistics, Business, Engineering, Communications, or a related discipline. Equivalent directly relevant experience may be considered when permitted by the contract labor-category requirements.

Required Experience:

At least three (3) years of experience in technical writing, technical documentation, Integrated Logistics Support documentation, military technical manuals, or comparable technical-product development.

Experience developing or revising technical manuals, maintenance procedures, logistics plans, lifecycle-support documents, SOPs, technical reports, or training-support materials.

Ability to analyze complex technical information and convert it into clear, accurate, and usable documentation.

Experience coordinating technical reviews and resolving comments with engineers, logisticians, maintainers, trainers, and other subject matter experts.

Experience managing document revisions, approvals, configuration control, and controlled release processes.

Strong writing, editing, proofreading, research, and information-organization skills.

Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.

Ability to manage multiple documents, priorities, reviews, and deadlines within a part-time schedule.

Desired Experience:

Experience supporting the Department of Defense, Department of the Navy, Army product-manager organizations, NAVSEA, or NSWC Crane.

Experience supporting acquisition logistics, product support, system fielding, or lifecycle sustainment.

Familiarity with Integrated Logistics Support Plans, Operational Logistics Support Summaries, Logistics Product Data, maintenance plans, LORA documentation, and support-equipment products.

Familiarity with SAE GEIA-STD-0007 and military technical-publication standards such as MIL-STD-40051, MIL-STD-3048, or S1000D.

Experience using Adobe FrameMaker, Adobe Acrobat, XML-authoring tools, graphics applications, or comparable technical-publishing software.

Familiarity with engineering drawings, Illustrated Parts Breakdowns, maintenance-task analysis, provisioning information, and Technical Data Packages.

Experience supporting configuration-controlled Government documentation.

Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.

Precise Systems values employee contributions, promotes diverse opportunities for professional growth, and prioritizes overall well-being. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.

We recognize exceptional performance and alignment with our core values through our STAR Award recognition program.

Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is $56,014.40 -$71,000.00 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems’ total compensation package.

Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards.

Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary.  Precise Systems participates in E-Verify.


Required Skills
Required Experience