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Remote Technical Support Manager Jobs in Avon, IN

KEYENCE

Field Application Engineer '27

Indianapolis, IN · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

ITW Avery Weigh-Tronix

Dillon Product Manager

IN · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Schneider Geospatial

Support Coordinator

Indianapolis, IN · On-site +1

We help public agencies streamline parcel management, permitting & licensing, and asset management ... Direct engagement with client organizations and their users related to any technical support cases ...

New

REXEL

Senior Product Specialist - Remote

Indianapolis, IN · On-site +1

... technical support, and training * May analyze market potential, develop an annual business plan ... Please note that management retains the right to assign or reassign duties and responsibilities to ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Avon, IN

Remote Technical Support Manager information

See Avon, IN salary details

$28.3K

$82.4K

$141.5K

How much do remote technical support manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for remote technical support manager in Avon, IN is $82,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $99,700.00 per year, depending on experience, location, and employer.

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Avon, IN? For Remote Technical Support Manager jobs in Avon, IN, the most frequently searched job titles are:
What cities near Avon, IN are hiring for Remote Technical Support Manager jobs? Cities near Avon, IN with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you

Senior Production Support Analyst

CMP.jobs

Indianapolis, IN • Remote

Contractor

Re-posted 9 days ago

Job description

Job Summary As a Senior Production Support Analyst, you will be responsible for supporting an internally developed annuity administration system/platform and will have the responsibility to monitor the system processing aligned with service level agreements. Working together with technical staff this will require a daily review and follow-up activities associated with nightly production processing. If there are errors in processing or issues with specific accounts, this position will be responsible for follow through to bring the issue to resolution. You will have the opportunity to work across the organization to engage subject matter expertise necessary to improve processing and resolve issues. This position reports to Director – Solutions Delivery on the Solutions Delivery Team. Main Accountabilities • Provide guidance and oversight for the staff supporting this position. • Monitor system processing and failures. • Analyze and resolve issues with production applications and policies. • Review and resolve issues with policies, working with Operations. • Propose improvements to system processing and procedures. • Organize and maintain procedural documentation. • Coordinate with Operations and IT to set priorities. • Communicate the status of issues, timelines, and resourcing needs or constraints. • Assist with QA when necessary. • Assist with Production validation. • Availability during core hours 7-5 during the work week, with flexibility. Qualifications • Minimum of 3-5 years of annuity experience preferably within IT or Operations • Familiar with Insurance and Annuity Industry applications e.g. DTCC, NIPR • Solid Problem Solving and Analytical skills • Self-starter with the ability to drive assignments. • Ability to influence and build relationships across the organization. • Ability to manage multiple assignments. • Strong communication skills • Solid analytical, problem solving and strategic thinking skills to understand technical and business processes and issues and anticipate the impact and opportunities across various projects. Technical Skills: Experience working with Microservices technology, Kubernetes, GraphQL, Python, PostgreSQL, Microsoft Suite, Smart payables, and JIRA. Employment Type: Contract to Hire Location: Remote Reports To: Production Support Manager

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