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Remote Technical Program Manager Jobs in Delaware

Iff

Technical Service Account Manager

Wilmington, DE · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... Learning and development programs from day one * Our benefit package includes medical, dental ...

New

HK Recruiting

Program Director R&D PMO

Newark, DE · On-site +1

Open to remote work with 25% travel. As Program Director, R&D PMO, you will provide strategic program management and operational leadership for the execution of high-impact programs, guiding them ...

Hologic Inc.

Program Director, R&D PMO

Newark, DE · On-site +1

$170K - $303K/yr

Open to remote work with 25% travel. As Program Director, R&D PMO , you will provide strategic program management and operational leadership for the execution of high-impact programs, guiding them ...

HMG Careers

Remote Sales Manager

Elsmere, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Manager

Dover, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Manager

Wilmington, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Manager Remote

Wilmington, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Manager Remote

Dover, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Manager Remote

Elsmere, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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Remote Technical Program Manager information

What is a Remote Technical Program Manager job?

A Remote Technical Program Manager (TPM) oversees the planning, execution, and delivery of complex technical projects while working remotely. They collaborate with cross-functional teams, ensuring alignment between engineering, product, and business goals. Their responsibilities include managing project timelines, mitigating risks, and ensuring seamless communication across remote teams. Strong technical knowledge, leadership skills, and the ability to drive results in a distributed work environment are essential for success in this role.

What are the typical daily responsibilities of a Remote Technical Program Manager?

A Remote Technical Program Manager typically starts the day by reviewing project statuses, aligning priorities with team members, and organizing virtual stand-up meetings to ensure everyone is on track. You’ll coordinate deliverables with cross-functional teams, identify and mitigate risks, and communicate updates to stakeholders using various collaboration and project management tools. The role involves problem-solving technical challenges, tracking progress against milestones, and fostering a productive remote work environment. Keeping everyone aligned toward project goals while adapting to shifting requirements is a central part of your day-to-day work.

What are the key skills and qualifications needed to thrive in the Remote Technical Program Manager position, and why are they important?

To thrive as a Remote Technical Program Manager, you need expertise in project management frameworks, a solid technical background (often in software, IT, or engineering), and experience coordinating cross-functional teams, typically backed by a bachelor’s degree in a relevant field. Familiarity with tools like Jira, Asana, or Trello, proficiency in Agile or Scrum methodologies, and certifications such as PMP or CSM are common requirements. Excellent communication, time management, and leadership skills help you effectively collaborate across distributed teams and manage complex, deadline-driven projects. These abilities are crucial to delivering successful technical programs on schedule while ensuring seamless virtual teamwork and stakeholder alignment.

What are popular job titles related to Remote Technical Program Manager jobs in Delaware? For Remote Technical Program Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Technical Program Manager jobs in Delaware look for? The top searched job categories for Remote Technical Program Manager jobs in Delaware are:
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Remote Technical Program Manager jobs near you
Remote Engineering Manager - Service Contact Center

Remote Engineering Manager - Service Contact Center

Agilent

Wilmington, DE • Remote

$101K - $178K/yr

Full-time

Posted 13 days ago

Agilent Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

109th of 527 rated manufacturers

Job description

Job Description

Agilent is seeking a Remote Engineering Manager to lead a team of Remote Service Engineers (RSEs) responsible for delivering high-quality remote technical and application support across Agilent's instrument and software portfolio. This role drives customer satisfaction, operational excellence, and revenue growth by enabling fast, accurate issue resolution while developing a high-performing, globally aligned team.

The manager operates within Agilent's Customer Service Organization (CSO), supporting Online Technical Support (OTS) functions and partnering closely with Field Service Engineers (FSEs), Scheduling, and Commercial teams.

Key Responsibilities:

  • Lead, coach, and develop a team of Remote Service Engineers across multiple skill levels (Associate Master)
  • Build a sustainable talent pipeline (entry-level growth, internal promotion, expert retention)
  • Drive employee engagement, retention, and career progression
  • Establish clear performance expectations and conduct regular coaching, case reviews, and development planning
  • Model Agilent Leadership Expectations, fostering a culture of accountability, ownership, and continuous improvement
  • Ensure timely and effective remote resolution of hardware, software, and application issues
  • Drive improvements in case resolution time, first-time fix rates, customer satisfaction / CX feedback
  • Ensure consistent, high-quality customer interactions across phone, email, and digital channels
  • Partner with Field Service and Scheduling teams to ensure seamless customer handoffs
  • Oversee support for Agilent's instrument and software portfolio, including Analytical instrumentation platforms (e.g., LC, GC, spectroscopy, cell analysis, etc.), associated software platforms, applications, and workflows,
  • Ensure team capability across hardware troubleshooting, software diagnostics, scientific application support
  • Drive knowledge management (IKB, documentation, standard solutions)
  • Own team performance against key KPIs
  • Ensure consistent CRM usage and case documentation standards
  • Identify trends and implement corrective actions to improve performance
  • Support revenue and commercial success
  • Drive process improvement and transformation
  • Ensure cross functional collaboration
Qualifications

Bachelor's or master's Degree or University Degree or equivalent plus directly relevant experience as a manager, supervisor and/or individual contributor.
Requires proven skills in leading/managing the execution of processes, projects and tactics.

Experience with SAP CRM, C4C, Sinch or similar tools preferred.

Additional Details

La fourchette salariale au Canada de ce poste est de 101,184.00$ a 178,500.00$ CA par an, et le titulaire est admissible a des primes, a des actions et a des avantages sociaux. Nos fourchettes salariales sont determinees en fonction du role, du niveau et de l'emplacement. A l'interieur de la fourchette, la remuneration individuelle est determinee par le lieu de travail et d'autres facteurs, notamment les competences liees a l'emploi, l'experience et les etudes ou la formation pertinentes. Au cours du processus d'embauche, un recruteur peut fournir des renseignements sur l'echelle salariale particuliere d'un lieu de travail donne. Vous trouverez des renseignements complementaires a https://careers.agilent.com/locations/americas/canada.This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least July 3, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $111,840.00 - $209,700.00/yr USD in the US, or $101,184.00 - $178,500.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

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