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Remote Technical Liaison Jobs (NOW HIRING)

Cority Software

Technical Consultant

Houston, TX · Remote

LOCATION- USA- Remote PRIMARY RESPONSIBILITIES * Act as the primary technical liaison between Cority Client Service Consultants and clients during a project. This includes but is not limited to ...

Gong.io

$149K - $175K/yr

Act as a technical liaison for high-impact customer escalations, working cross-functionally with ... Work from home stipend to help you succeed in a remote environment. The annual salary hiring range ...

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How much do remote technical liaison jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote technical liaison in the United States is $62,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Liaison vs Remote Technical Support Specialist?

AspectRemote Technical LiaisonRemote Technical Support Specialist
Required CredentialsTechnical certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentClient communication, cross-team coordinationCustomer support, issue resolution
Employer & Industry UsageTech companies, service providersIT support, software companies
Search & Comparison IntentUnderstanding role differences, career optionsJob responsibilities, skills needed

Remote Technical Liaisons focus on bridging communication between clients and technical teams, ensuring project alignment. In contrast, Remote Technical Support Specialists primarily troubleshoot and resolve technical issues for end-users. Both roles require technical knowledge and communication skills but serve different functions within tech organizations.

What cities are hiring for Remote Technical Liaison jobs? Cities with the most Remote Technical Liaison job openings:
What are the most commonly searched types of Technical Liaison jobs? The most popular types of Technical Liaison jobs are:
What states have the most Remote Technical Liaison jobs? States with the most job openings for Remote Technical Liaison jobs include:
What job categories do people searching Remote Technical Liaison jobs look for? The top searched job categories for Remote Technical Liaison jobs are:
Remote Technical Liaison jobs near you
Infographic showing various Remote Technical Liaison job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 6% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,597 per year, or $30.1 per hour.

Remote Technical Engagement Specialist

Hotwire Communications

Fort Lauderdale, FL • Remote

$35K - $41K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

20th of 96 rated telecommunications companies

Job description

The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services’ clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution

  • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers.
  • Serves as the first level of Trouble support for all services.
  • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc.
  • Review scheduled trouble tickets for possible remote resolution.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded.
  • Phone, chat and email contact with customers to make recommendations on services and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or
  • Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, and technical support
  • Strong communication and organizational skills
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire.  Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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