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Remote Technical Documentation Writer Jobs in Rochester, NY

Network Engineer - Cloud

Victor, NY ยท Remote

$140K - $150K/yr

... technical, and security objectives. The Engineer will be required to design, install, and configure ... The Engineer will provide the customer with written documentation, including configurations ...

New

This will include pre/post sales technical issues, documenting technical requirements, and ... Fully remote role. * Medical benefits. #LI-HT1

Engineering Lead - Remote

Rochester, NY ยท Remote

$105K - $155K/yr

... technical troubleshooting * Document and expand application architecture, business rules, and ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Engineering Lead - Remote

Rochester, NY ยท On-site +1

$105K - $155K/yr

... technical troubleshooting * Document and expand application architecture, business rules, and ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Engineering Lead - Remote

Rochester, NY ยท Remote

$105K - $155K/yr

... technical troubleshooting * Document and expand application architecture, business rules, and ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Information Analyst III

Rochester, NY ยท On-site +1

$58K - $92K/yr

... technical documentation. Strong communication skills, proactive attitude, and adaptability are ... Strong written and verbal communication skills * PREFERRED QUALIFICATIONS - * Experience with ...

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Remote Technical Documentation Writer information

See Rochester, NY salary details

$13

$38

$65

How much do remote technical documentation writer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote technical documentation writer in Rochester, NY is $38.42, according to ZipRecruiter salary data. Most workers in this role earn between $28.46 and $46.49 per hour, depending on experience, location, and employer.

What does a remote technical documentation writer do?

A Remote Technical Documentation Writer is responsible for creating clear, concise, and user-friendly manuals, guides, and other documents related to technical products or services while working from a remote location. They collaborate with engineers, product managers, and other experts to understand complex information and translate it into documentation that is easy for users to understand. Their work often involves using specialized tools to format documents and ensuring that content is accurate and up-to-date. Remote writers need strong communication, writing, and organizational skills, as well as the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote technical documentation writer, and why are they important?

To thrive as a Remote Technical Documentation Writer, you need strong writing skills, attention to detail, and a background in technical subjects, often supported by a relevant degree or experience in technical fields. Familiarity with documentation tools like Confluence, MadCap Flare, or Adobe FrameMaker, as well as knowledge of version control systems, is typically required. Excellent communication, time management, and the ability to collaborate virtually are standout soft skills for this role. These skills and qualities ensure clear, accurate, and user-friendly documentation that supports product usability and team productivity in a remote environment.

How does a remote technical documentation writer effectively collaborate with subject matter experts (SMEs) and development teams?

Remote Technical Documentation Writers typically use a combination of video conferencing, project management tools, and collaborative document platforms to stay in sync with SMEs and development teams. Regular virtual meetings, clear communication channels, and thorough documentation of feedback help bridge the distance. Building strong working relationships and proactively seeking clarifications are essential for ensuring accuracy and clarity in the documentation. Familiarity with collaborative tools like Confluence, Slack, or Jira is often expected in this role.

What is the difference between Remote Technical Documentation Writer vs Remote Technical Writer?

AspectRemote Technical Documentation WriterRemote Technical Writer
CredentialsTechnical writing certifications, familiarity with documentation toolsTechnical writing background, certifications often preferred
Work EnvironmentCreates detailed manuals, guides, and documentation for productsProduces user guides, manuals, and technical content
Industry UsageUsed across tech, manufacturing, software, and hardware sectorsCommon in software, IT, and technology industries
Search/Comparison IntentOften compared for technical depth and documentation focusCompared for general technical content creation

Both roles involve creating technical content, but the Remote Technical Documentation Writer specializes in detailed manuals and documentation, often requiring specific documentation tools and certifications. The Remote Technical Writer may focus more broadly on user guides and manuals, with a slightly wider scope in technical content creation.

What are the most commonly searched types of Technical Documentation Writer jobs in Rochester, NY?

The most popular types of Technical Documentation Writer jobs in Rochester, NY are:

What are popular job titles related to Remote Technical Documentation Writer jobs in Rochester, NY?

For Remote Technical Documentation Writer jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Remote Technical Documentation Writer jobs?

Cities near Rochester, NY with the most Remote Technical Documentation Writer job openings:

Network Engineer - Cloud

Brite

Victor, NY โ€ข Remote

$140K - $150K/yr

Full-time

Posted 3 days ago

New


Job description

JOB SUMMARY

The Network Engineer – Cloud will be primarily engaged in architecting, designing, and implementing cloud-located IT solutions based on best practices and customer needs. The Engineer will assess customer requirements and design secure, scalable, and supportable cloud and hybrid infrastructure solutions that align with business, technical, and security objectives.

The Engineer will be required to design, install, and configure cloud and hybrid environments to effectively integrate the customer’s on-premises network with the customer’s cloud environment, including servers, storage, identity services, security, and other networking devices. The Engineer will document, demonstrate, and transfer knowledge regarding the setup and operation of each individual solution delivered directly with the customer for future support needs. The Engineer will provide the customer with written documentation, including configurations, procedures, implementation details, and diagrams of the solution based on best practices.

ESSENTIAL FUNCTIONS

Architect, design, configure, test, and deploy cloud and hybrid network solutions.

Evaluate customer requirements and create scalable cloud and hybrid infrastructure designs, including network topology, connectivity, identity, security, compute, storage, and migration considerations.

Design, configure, test, deploy, and monitor Identity Management and MFA solutions.

Develop and maintain technical solution documentation, including architecture diagrams, configuration standards, implementation plans, and support procedures.

Provide SME training and mentorship to peers as needed or requested.

Troubleshoot networking issues, routing, speed, and QoS issues.

Keep current with and provide input/evaluation on new technology.

Configure and support Entra ID/Active Directory, DNS, DHCP, VPN, and other common technologies as they relate to customer needs.

Resolve escalated issues/assigned tasks from NOC Level 2 technicians.

Create, maintain, review, and update technical documentation of cloud solutions.

Deliver network assessments and other consulting engagements as needed, including recommendations for cloud and hybrid infrastructure improvements.

Perform customer on-site visits to troubleshoot/repair networking equipment.

Build cloud infrastructure, including but not limited to Azure VMs, Azure VPNs, Entra ID, and Microsoft Intune.

Define and implement Role-Based Access Control (RBAC) policies.

KNOWLEDGE, SKILLS & ABILITIES

Experience with advanced cloud technology is required.

Experience designing and architecting cloud and hybrid infrastructure solutions is required.

Experience integrating on-premises infrastructure with cloud environments, including secure network connectivity, identity, access management, and virtualized workloads, is strongly preferred.

Experience with networking including IP Addressing/Subnetting, VLANs, Port Aggregation, DNS, DHCP, RDP, LDAP, Palo Alto, and Cisco is required.

Experience with MFA, SSO, and federated identity technology desired.

Experience with SonicWall, Palo Alto, and UniFi networking equipment desired.

Experience with Cisco, Meraki, or HP networking equipment desired.

Experience with virtualization technologies like VMware and Hyper-V desired.

Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2016 and newer, Microsoft Windows Active Directory, Entra ID, Microsoft 365, Microsoft PowerShell, major anti-virus solutions, and enterprise-class backup solutions.

Experience with Microsoft Hyper-V, VMware ESXi, and/or Proxmox desired.

Some knowledge of Linux server environments.

Knowledge of troubleshooting and resolving escalated end-user identity and MFA issues.

Ability to travel as needed.