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Remote Technical Customer Support Jobs in Decatur, GA

PerLuxe Travels

Customer Support Executive

Atlanta, GA · On-site +1

We are seeking motivated, detail-oriented individuals to join our growing remote team. In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the ...

PerLuxe Travels

Customer Support Executive

Atlanta, GA · Remote

We are seeking motivated, detail-oriented individuals to join our growing remote team. In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the ...

Amazing Getaways

Customer Support Attendant

Atlanta, GA · Remote

$1.7K - $3.7K/hr

Role Overview Our company is currently expanding our remote team and seeking qualified candidates ... Primary Responsibilities Support clients by organizing and coordinating customized service ...

Applied Systems, Inc.

Manager, Customer Support

Atlanta, GA · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Applied Systems, Inc.

Manager, Customer Support

Atlanta, GA · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

UP Entertainment

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

Technical Skills · Use ZenDesk data to monitor and uncover trends in volume, issues, and sentiment to drive process improvement and support management decision making. · Monitor and QA customer ...

Magaya

Customer Support I, Customs Compliance

Atlanta, GA · Remote

$16.25 - $21/hr

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development ... Remote Work From Home Structure * Paid Time Off Programs * 2 Wellness Days * Flexible Vacation ...

Sutherland

Customer Support- Streaming Services

Atlanta, GA · On-site +1

$16.25 - $21/hr

Technical support experience * Strong problem-diagnosis and problem-solving skills * Multi-tasking skills, with the ability to use several applications simultaneously * Experience working with CRM ...

Relatient

Technical Support Analyst

Atlanta, GA · On-site +1

$23 - $30/hr

Your Role at Relatient The Technical Analyst serves as a key liaison between clients and internal ... customer service * Accurately document and manage call and email records within the support portal

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Remote Technical Customer Support information

See Decatur, GA salary details

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How much do remote technical customer support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for remote technical customer support in Decatur, GA is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $21.59 per hour, depending on experience, location, and employer.

What is a Remote Technical Customer Support job?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are some common challenges faced by Remote Technical Customer Support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are the key skills and qualifications needed to thrive as a Remote Technical Customer Support specialist, and why are they important?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.
What are popular job titles related to Remote Technical Customer Support jobs in Decatur, GA? For Remote Technical Customer Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Customer Support jobs in Decatur, GA look for? The top searched job categories for Remote Technical Customer Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Technical Customer Support jobs? Cities near Decatur, GA with the most Remote Technical Customer Support job openings:
Remote Technical Customer Support jobs near you

Customer Support Executive

PerLuxe Travels

Atlanta, GA • On-site, Remote

Part-time

Posted 21 days ago

Job description

Are you someone who thrives in a flexible environment, loves helping people, and stays cool under pressure? If so, we'd love to connect with you!
We are seeking motivated, detail-oriented individuals to join our growing remote team. In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the comfort of your own home.
Responsibilities:
∙ Responding to client inquiries with professionalism and care
∙ Coordinating bookings, reservations, and scheduling requests
∙ Maintaining accurate records and data entry
∙ Delivering a seamless, positive client experience
∙ Communicating with clients via phone, email, or text
What We Offer:
∙ Fully remote. Work from anywhere
∙ Flexible hours (full-time and part-time available)
∙ Comprehensive training and ongoing support
∙ A collaborative, encouraging team culture
∙ Room to grow within the company
What We're Looking For:
∙ Excellent written and verbal communication skills
∙ Highly organized and dependable
∙ Self-starter with a positive, professional attitude
∙ Comfortable working independently with a phone or computer

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