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Remote Support Jobs in Spring, TX (NOW HIRING)

NOV, Inc.

Technical Training Specialist

Houston, TX · Remote

Provide onsite and remote support for all MDT products as needed. * Collect and document product feedback during training sessions and ensure it is shared with the appropriate personnel for review ...

Orgenesis

Administrative Assistant

Cleveland, TX · On-site +1

$45K - $75K/yr

We are seeking a highly organized and detail-oriented Administrative Assistant to support daily operations and executive functions in a remote environment. Position Summary The Administrative ...

Orgenesis Inc

Administrative Assistant

Cleveland, TX · Remote

$45K - $75K/yr

We are seeking a highly organized and detail-oriented Administrative Assistant to support daily operations and executive functions in a remote environment. Position Summary The Administrative ...

New

Patterson-UTI

Specialist 1 Wellbore SQC

Houston, TX · Remote

Provide remote troubleshooting support to field personnel, internal users, service companies, and external customers. * Communicate clearly with field and external users to provide guidance ...

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Remote Support information

See Spring, TX salary details

$12

$23

$39

How much do remote support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote support in Spring, TX is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Spring, TX? The most popular types of Support jobs in Spring, TX are:
What job categories do people searching Remote Support jobs in Spring, TX look for? The top searched job categories for Remote Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Support jobs? Cities near Spring, TX with the most Remote Support job openings:
Remote Support jobs near you
Technical Training Specialist

Technical Training Specialist

NOV, Inc.

Houston, TX • Remote

Full-time

Posted 22 days ago

NOV rating

7.9

Company rating: 7.9 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

158th of 417 rated machine equipment manufacturers

Job description

Responsibilities

  • Coordinate visits to field offices and rigs to maintain strong relationships and gain a thorough understanding of technician capabilities and customer expectations.
  • Utilize video and audio recording tools to create digital assets for both training and marketing purposes.
  • Gather and document feedback from Operations regarding issues with existing products. Collaborate with team members and stakeholders to identify training gaps, and coordinate with relevant groups to implement long-term solutions.
  • Provide onsite and remote support for all MDT products as needed.
  • Collect and document product feedback during training sessions and ensure it is shared with the appropriate personnel for review and implementation.
  • Develop and deliver training curricula and supporting documentation to strengthen the support structure for each product.
  • Create and manage courses and training offerings within the Learning Management System (LMS).
  • Perform other tasks as assigned by the manager.

Qualifications and Expectations

  • B.S in related field preferred, or minimum of 3 years of field experience in the energy or communications industries.
  • At least 2 years of experience in classroom or field training preferred.
  • Self-motivated with strong time management skills and the ability to work independently with minimal supervision.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, Outlook, and Teams.
  • Strong communication skills, with the ability to effectively present to large and unfamiliar audiences.
  • Familiarity with Adobe Captivate or similar e-learning development tools.

Travel Requirements

  • Up to 50% daily and 25% overnight travel required.
  • Potential for international travel to low-risk regions.

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

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