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Remote Support Jobs in Spring, TX (NOW HIRING)

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Client Support Specialist (Remote)

Houston, TX · Remote

$17.25 - $23.25/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

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Remote Support information

See Spring, TX salary details

$12

$23

$39

How much do remote support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote support in Spring, TX is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Spring, TX? The most popular types of Support jobs in Spring, TX are:
What are popular job titles related to Remote Support jobs in Spring, TX? For Remote Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Spring, TX look for? The top searched job categories for Remote Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Support jobs? Cities near Spring, TX with the most Remote Support job openings:
Infographic showing various Remote Support job openings in Spring, TX as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 40% Physical, 2% Hybrid, and 58% Remote job distribution, with an average salary of $48,214 per year, or $23.2 per hour.
Control System - Automation Engineer (Remote)

Control System - Automation Engineer (Remote)

Tetra Tech

The Woodlands, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Tetra Tech rating

5.8

Company rating: 5.8 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

348th of 369 rated engineering


Job description

Description
We are a systems integration and engineering services company with a passion for tearing down industrial inefficiencies. We believe that systems integration is fundamental to leveraging new and well-established technologies against operational challenges in the manufacturing and industrial ecosystem. Our objective is to be the trusted, first-choice service provider for delivering best-in-class operational technology to control, automate, operate, analyze and optimize assets.
TIGA is seeking an experienced Control Systems / Automation Engineer to provide remote PLC programming and controls support for one of our oil and gas clients. This fulltime role involves supporting field assets by remotely connecting to client systems and assisting with troubleshooting, updates, and control logic changes as needed.
The ideal candidate has strong PLC programming experience within oil and gas facilities, understands control system documentation, and is comfortable working independently while collaborating closely with a client's operations and engineering teams.
Work Schedule & Location
Fulltime: 40 hours per week
Work arrangement: Primarily remote
Travel: Occasional travel may be required
Primary Responsibilities:
  • Provide remote PLC programming and controls support for oil and gas assets
  • Commissioning, modify, and troubleshoot PLC control logic
  • Support midstream facilities, compressor stations, and CTBs facilities.
  • Interface with client systems by remotely accessing operational assets
  • Review and interpret P&IDs and other control system documentation
  • Support commissioning activities, system checkouts, and troubleshooting efforts
  • Work with control narratives, cause and effect documents, and other engineering deliverables
  • Collaborate with client personnel to resolve control related issues efficiently

Required Skills & Experience:
  • Strong experience with PLC programming and control logic development
  • Rockwell Automation Controllers (ControlLogix and CompactLogix)
  • Redlion Protocol Converters (DA10, DA50 and DA70)
  • Familiarity with oil and gas operations and facilities
  • Ability to read and interpret P&IDs
  • Understanding of standard control system processes, including:
  • Control narratives
  • Cause and effect documentation
  • Commissioning and system checkouts
  • Ability to work independently in a remote support environment

Requirements:
  • 7+ years of relevant control systems or automation experience
  • Experience working with Redlion protocol converters
  • Engineering degree (Electrical, Controls, Automation, or related discipline)

Additional Information:
  • Client will provide day-to-day task priorities and operational direction
  • This role requires strong communication skills and the ability to support critical systems in a production environment

Qualifications
Benefits:
  • 401(k) and Roth 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Vision Insurance
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off
  • Performance Bonus
  • Career Growth Opportunities and Training

WHY TIGA
In addition to rewarding job opportunities and continuous growth, we offer an enjoyable working environment, where teamwork and respectful collaboration is highly valued. We offer the benefits of a midsized local office atmosphere backed by a large network of highly skilled professionals.
TIGA, a Tetra Tech Company is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among TIGA's core values. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties.

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