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Remote Saas Support Jobs in Spring, TX (NOW HIRING)

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range ... Technical aptitude and experience in SaaS support. * Excellent written and verbal communication ...

Customer Support Specialist

Houston, TX · On-site +1

$16.25 - $21.75/hr

DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic ... Perform remote troubleshooting through diagnostic techniques and pertinent questions * Troubleshoot ...

Provide commercial and technical support to the DeltaV SaaS SCADA business development team and the ... Work with clients to understand their business and technical challenges and develop remote ...

Provide commercial and technical support to the DeltaV SaaS SCADA business development team and the ... Work with clients to understand their business and technical challenges and develop remote ...

Strong SaaS background preferred * Skilled at having a large impact in a very specific role ... Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health ...

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Remote Saas Support information

See Spring, TX salary details

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How much do remote saas support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote saas support in Spring, TX is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.85 per hour, depending on experience, location, and employer.

What are popular job titles related to Remote Saas Support jobs in Spring, TX?

For Remote Saas Support jobs in Spring, TX, the most frequently searched job titles are:

What cities near Spring, TX are hiring for Remote Saas Support jobs?

Cities near Spring, TX with the most Remote Saas Support job openings:

Infographic showing various Remote Saas Support job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $36,218 per year, or $17.4 per hour.

English-Spanish Bilingual Tier 2 Technical Support Representative

Fuku

Houston, TX • Remote

Full-time

Re-posted 22 days ago


Job description

Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.


Fuku logo

About Fuku

Sourced by ZipRecruiter

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2015