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Remote Support Engineer Jobs (NOW HIRING)

Kasmo Global

AWS Support Engineer

AWS Support Engineer Location: 100% Remote Client: Client thru Cognizant Job Type: Contract * Should have excellent communication skills and be able to follow end to end working with source and ...

Philips

Remote Service Engineer

$31 - $51/hr

Job Title Remote Service Engineer Remote Support Engineer - Cardiology Informatics (Remote) Help healthcare providers maintain uninterrupted access to critical cardiology imaging systems by ...

Thorn

Support Engineer

$63K/yr

You'll collaborate with a diverse group of peers in a remote environment centered on wellness, care ... As a Support Engineer, you'll provide deep technical guidance and reliable support to ensure a top ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Jobgether

Our partner is looking for a Support Engineer based in Netherlands. This role offers an excellent ... Fully remote onboarding process for a smooth and convenient start. * Performance-based bonus ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... Experience with supporting systems remotely by connecting to various system types via Remote ...

Sweet Security

Technical Support Engineer

As a Support Engineer at Sweet Security, you'll play a key role in building the foundation for how ... Remote work model * Health insurance and wellness benefits Why You'll Love It Here * Remote work ...

Rimini Street, Inc.

Sr. Support Engineer, SAP

This role is 100% Remote, engineer will work in US EST/CST time zone hours but can be based ... Support client customizations, sharing implementation and best practices advice. * Develop ...

Frontline Education

Support Engineer II

Description Support Engineer II Location Remote, USA How You'll Contribute to Our Mission At Frontline Education, our vision is clear: every school thriving, every community stronger. Our mission is ...

Legion

Technical Support Engineer

Technical Support Engineer Remote, United States JOB OVERVIEW As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot ...

Hercules

Technical Customer Support Engineer

$80K - $150K/yr

What are we looking for? We're hiring a Technical Support Engineer to help our top customers solve ... Is Hercules in-office or remote? Hercules founding team works in-office in San Francisco (Kearny ...

Zuma

Support Engineer

San Francisco, CA · On-site +1

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Brain Trust Inc

Developer Support Engineer

$141K/yr

... Support Engineer, Developer Success Engineer, Technical Account Manager, or similar technical post-sales role. * Can write, debug, and reason through Python and/or TypeScript codebases. * Are ...

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Remote Support Engineer information

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How much do remote support engineer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

How can I make $70,000 a year working from home?

A Remote Support Engineer can earn $70,000 or more annually by gaining relevant certifications, developing strong technical skills, and gaining experience in customer support or IT roles. Many remote support positions offer competitive salaries, especially with specialized knowledge in networking, troubleshooting, or specific software platforms. Building a solid remote work setup and demonstrating excellent communication skills can also help increase earning potential.

What is a remote support engineer?

A remote support engineer is a IT professional who provides technical assistance and troubleshooting services to clients or internal users from a remote location. They often use remote access tools, knowledge of hardware and software, and communication skills to resolve issues without being physically present.

What does a Remote Support Engineer do?

A Remote Support Engineer provides technical assistance to customers or end-users over the internet or phone, instead of working on-site. Their responsibilities include troubleshooting software or hardware issues, resolving network problems, installing updates, and guiding users through technical processes remotely. They often use remote access tools to diagnose and fix problems efficiently. This role is crucial for companies with distributed teams or clients, as it ensures continuous IT support regardless of location.

How can I make 2000 a week working from home?

A Remote Support Engineer can earn $2,000 a week by working full-time hours, often 40 hours or more, and gaining specialized skills in troubleshooting, remote tools, and customer service. Increasing income may involve obtaining relevant certifications, expanding technical expertise, and working for companies that offer competitive pay or freelance opportunities.

How does a Remote Support Engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a Remote Support Engineer, and why are they important?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries. These roles often involve leadership, complex problem-solving, and may include stock options or bonuses that contribute to total compensation.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities are hiring for Remote Support Engineer jobs? Cities with the most Remote Support Engineer job openings:
What are the most commonly searched types of Support Engineer jobs? The most popular types of Support Engineer jobs are:
What states have the most Remote Support Engineer jobs? States with the most job openings for Remote Support Engineer jobs include:
Infographic showing various Remote Support Engineer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

AWS Support Engineer

Kasmo Global

Remote

Other

Posted 7 days ago

Key responsibilities

  • Diagnose and resolve incidents caused by breaks in existing functional configuration and custom development.

  • Fulfill incident management and service requests.

  • Create knowledge articles and SOPs for incident resolution and routine maintenance tasks.

Job description

AWS Support Engineer

Location: 100% Remote Client: Client thru Cognizant Job Type: Contract

Job Description:

  • Should have excellent communication skills and be able to follow end to end working with source and target teams for issue resolution.
  • Diagnosis and resolution of incidents caused by breaks in existing functional configuration, existing custom development.
  • Incident management, service request fulfillment
  • Creating knowledge articles and SOPs for incident resolution and for routine maintenance tasks
  • Monitor AWS services deployed in production & non-production environment.
  • Analysis and estimation for minor enhancement and preliminary investigation of requirements
  • Handle minor bug fixes, change requests & all enhancements which require <= 40 hours of construction and unit testing efforts

Skill set: low-code AWS App Integration / Serverless components (AWS Lambda, Step functions, Event Bridge), Shift timings: Regular business hours during weekdays and on-call support during weekends

Apply