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Remote Software Support Engineer Jobs in Orem, UT

LVT

Technical Support Engineer II

American Fork, UT Β· On-site +1

Product & Software Excellence: We were named one of The Software Report's Top 100 Software ... You will collaborate with other teams, partners, and customers to deliver high-quality remote ...

LVT

Technical Support Engineer II

American Fork, UT Β· Remote

ABOUT THIS ROLE As a Technical Support Engineer II at LVT, you will independently troubleshoot and ... You will collaborate with other teams, partners, and customers to deliver high-quality remote ...

Caselle

Senior Software Engineer

Provo, UT Β· On-site +1

$120K - $140K/yr

With a remote or in office work environment and a schedule of Monday through Friday, 8 a.m. to 5 p ... Our collaborative teams support a range of local government clients, providing you the chance to ...

MX Technologies, Inc.

Senior Software Engineer II

Lehi, UT Β· On-site +1

$115K - $151K/yr

... and Coach and support engineers on the team, with a strong focus on feedback and growth ... Software development in one or more programming languages with data structures, and Software ...

Caselle

Senior Software Engineer

Provo, UT Β· Remote

$120K - $140K/yr

With a remote or in office work environment and a schedule of Monday through Friday, 8 a.m. to 5 p ... Our collaborative teams support a range of local government clients, providing you the chance to ...

Akraya Inc.

Gaming Software Engineer: 25-05356

Lehi, UT Β· On-site +1

$101.34 - $105.63/hr

Remote as per CST time zone (Lehi, UT, US) Pay Range: $101.34 - $105.63 per hour on w-2 Job Summary ... as a Senior Contract Software Engineer. In this role, you will have the autonomy to lead and ...

DigiCert

Software Engineering Manager

Lehi, UT Β· On-site +1

... remote and hybrid environments. * Strong knowledge of software engineering best-practices ... Health and wellness support, including gym reimbursement and wellness programs * Employee ...

BambooHR

Staff Software Engineer

Draper, UT Β· Remote

This is a remote position available in the state listed on this job. Additionally, employment with ... Essential Job Duties Our ideal Staff Software Engineer, Permissions will be the technical authority ...

Cotiviti

Senior Software Engineer - .NET

South Jordan, UT Β· On-site +1

$122K - $145K/yr

Overview Opening available for Senior Software Engineer - .NET at Cotiviti, Inc. in South Jordan ... Responsibilities Design, develop, support, and enhance software applications and reusable software ...

Cotiviti

Senior Software Engineer - .NET

South Jordan, UT Β· On-site +1

$122K - $145K/yr

Opening available for Senior Software Engineer - .NET at Cotiviti, Inc. in South Jordan, UT ... Design, develop, support, and enhance software applications and reusable software components for ...

NetDocuments

Principal Software Engineer

Lehi, UT Β· On-site +1

$126K - $169K/yr

What You'll Do NetDocuments is seeking a Principal Software Engineer - Intelligent DMS to provide ... Support recruiting and interviewing efforts to help build a high-performing engineering team.

New

1-800 Contacts

Software Engineer II

Draper, UT Β· On-site +1

$91K - $124K/yr

Why you want this job As a Software Engineer II at SeekWell, you'll help build the systems that ... Occasional on-call rotation to support our 24/7 production systems What You'll Do * Develop ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Orem, UT

Remote Software Support Engineer information

See Orem, UT salary details

$34.3K

$78.8K

$144.7K

How much do remote software support engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote software support engineer in Orem, UT is $78,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $108,700.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Orem, UT?

For Remote Software Support Engineer jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Orem, UT look for?

The top searched job categories for Remote Software Support Engineer jobs in Orem, UT are:

What cities near Orem, UT are hiring for Remote Software Support Engineer jobs?

Cities near Orem, UT with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Orem, UT as of June 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $78,819 per year, or $37.9 per hour.

Technical Support Engineer II

American Fork, UT β€’ On-site, Remote

LVT
See more jobs at LVTexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Independently troubleshoot and resolve routine to moderately complex technical issues affecting deployed units.

  • Diagnose system issues related to cellular, LAN, or Linux-based systems using log analysis, diagnostic tools, and documented processes.

  • Communicate with internal and external customers to coordinate resolution and document troubleshooting steps, diagnosis, and resolution.

Job description

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it.

  • A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
  • Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
  • Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
ABOUT THIS ROLE
As a Technical Support Engineer II at LVT, you will independently troubleshoot and resolve routine to moderately complex technical issues affecting our deployed units. You will work to maintain system uptime by diagnosing connectivity and performance issues across cellular, LAN, and Linux-based systems. You will collaborate with other teams, partners, and customers to deliver high-quality remote support and contribute to continuous improvement efforts.
ROLE RESPONSIBILITIES
  • Independently resolve incidents involving cellular, LAN, or Linux-based systems on deployed units
  • Diagnose system issues using log analysis, diagnostic tools, and documented processes
  • Make configuration changes to improve system and network performance
  • Document troubleshooting steps, diagnosis, and resolution in detail
  • Communicate effectively with internal and external customers via tickets, chat, or phone to coordinate resolution
  • Provide input to improve standard operating procedures and team documentation
  • Collaborate with peers and escalate when appropriate
  • Complete one-off projects with a technical scope of work as assigned by your manager
OUR IDEAL CANDIDATE
  • Technical certification or professional experience in Network and Linux systems administration
  • Strong written documentation and communication skills
  • Ability to work independently and prioritize across multiple active incidents
  • Strong analytical and technical diagnostic skills
PRIORITIES
  1. Respond to and resolve high-priority escalations in a timely manner
  2. Progress, update, or reassign assigned incidents in ServiceNow
  3. Review newly assigned group incidents and triage accordingly
  4. Complete project work as assigned

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.