2

Remote Software Support Engineer Jobs in Orem, UT

Platform Engineer

Lehi, UT ยท Remote

$160K - $218K/yr

... that support engineering teams and critical services across the organization. The ideal candidate brings deep technical leadership, strong software engineering foundations, and a track record of ...

We believe the accounting industry deserves world-class software, and we're building exactly that ... This position is remote eligible for candidates who currently reside in Utah. Click here to see why ...

We believe the accounting industry deserves world-class software, and we're building exactly that ... This position is remote eligible for candidates who currently reside in Utah. Click here to see why ...

This is a remote position available in the state listed on this job. Additionally, employment with ... Looking for a role where you can engineer and architect a product but still have a life outside of ...

QA Engineer

Sandy, UT ยท On-site +1

Hybrid / Remote / Flexible Reports To: QA Manager Job Type: Full-Time The QA Engineer works closely ... Identify, document, and track software defects using a defect tracking system, and work with ...

... people feel supported and inspired. From strong benefits and wellness programs to meaningful ... The Role We're searching for a Backend Software Engineer to join our growing engineering team as ...

Understand and support the client project success criteria and metrics * Conduct weekly team ... Remote software implementations and project management * HIPAA regulation knowledge * Healthcareand ...

Understand and support the client project success criteria and metrics * Conduct weekly team ... Remote software implementations and project management * HIPAA regulation knowledge * Healthcareand ...

NetSuite Support Analyst

Midvale, UT ยท On-site +1

$60K - $75K/yr

... engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent. *Remote in the United States* GoEngineer is looking for a NetSuite Support Analyst ...

next page

Showing results 1-20

Remote Software Support Engineer information

See Orem, UT salary details

$34.3K

$78.8K

$144.7K

How much do remote software support engineer jobs pay per year?

As of Jul 12, 2026, the average yearly pay for remote software support engineer in Orem, UT is $78,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $108,700.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in Orem, UT look for? The top searched job categories for Remote Software Support Engineer jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Software Support Engineer jobs? Cities near Orem, UT with the most Remote Software Support Engineer job openings:

Staff C# Engineer (Remote)

Telegent, Inc.

Pleasant Grove, UT โ€ข Remote

Full-time

Medical, Dental, Vision, PTO

Posted 13 days ago


Job description

ABOUT TELEGENT

Telegent is a next-generation mobile communications platform redefining how businesses and brands connect people through wireless technology. We provide a software-first, API-driven mobile Platform-as-a-Service (mPaaS) that combines intelligent voice, messaging, data, and unified communications into a single, flexible solution.

At Telegent, we move fast, think creatively, and build technology that makes mobile communications simpler, more powerful, and more adaptive for the future.

ABOUT THE ROLE

're looking for a Staff C# Engineer to take deep ownership of the backend systems that power our AI mobile network. This is a high-impact individual contributor role: you will architect and build the scalable, production-grade services that sit at the core of Telegent's platform.

This position is ideal for an engineer who enjoys working on API-driven platforms, modern cloud architectures, and mission-critical services.

WHAT YOU'LL DO

  • Design, build, and own scalable backend services and APIs that power Telegent's AI mobile network platform
  • Lead architecture decisions for C#/.NET systems, ensuring reliability, performance, and maintainability at scale
  • Define and enforce engineering standards and best practices across backend development
  • Diagnose and resolve complex production issues across distributed systems and services
  • Drive improvements in system performance, observability, and operational reliability
  • Partner with AI and infrastructure teams to integrate intelligent capabilities into core platform services
  • Mentor senior engineers and serve as a technical resource across the organization
  • Evaluate and adopt new technologies and patterns that improve platform quality and developer productivity

WHAT WE'RE LOOKING FOR

  • Advanced proficiency in C# and the .NET ecosystem
  • Strong experience building scalable, production-grade backend services
  • Proven ability to own system design and implementation end to end
  • Experience mentoring engineers and driving technical best practices
  • Solid understanding of distributed systems, APIs, and cloud-native architecture
  • Hands-on experience with Azure for cloud-native backend development and deployment
  • Deep experience with AI development workflows and tools is strongly preferred
  • Experience in the telecom industry is a strong bonus
  • Comfortable operating in a remote, high-autonomy environment
  • Strong written communication skills: you can explain complex systems clearly to both engineers and stakeholders

TECHNOLOGIES & TOOLS

C#, .NET, REST, gRPC, SQL, Azure, Docker, CI/CD, Linux, mPaaS

BENEFITS

  • Competitive compensation package, including performance-based bonus potential and comprehensive health benefits
  • 100% employer-paid medical, dental, and vision for you and dependents
  • Unlimited PTO
  • Equipment provided