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Remote Software Support Engineer Jobs in Clearfield, UT

Motorola

Software Engineer

Salt Lake City, UT ยท Remote

Backend services and APIs supporting core platform workflows * Third-party integrations (REST APIs ... Design systems for remote device provisioning, configuration, and software updates * Improve ...

Hitachi Careers

Software Engineer

UT ยท Remote

This is a remote position but may require occasional travel to a JR Automation or customer facility ... The Digital Solutions team primarily supports the software needs for all JR Divisions as they ...

WEX

Software Engineering Manager

Salt Lake City, UT ยท Remote

$150K - $190K/yr

Software Engineering Manager Remote, Full-Time About the Team/Role WEX FSM (formerly Payzerware ... Conduct performance reviews, set goals, and support engineers in career development * Implement a ...

eNett

Software Engineering Manager

Salt Lake City, UT ยท Remote

$150K - $190K/yr

Software Engineering Manager Remote, Full-Time About the Team/Role WEX FSM (formerly Payzerware ... Conduct performance reviews, set goals, and support engineers in career development * Implement a ...

Circle

Senior Software Engineer

Salt Lake City, UT ยท Remote

$152K - $205K/yr

... to support the tokenization of the world; analyzing requirements, procedures, and problems to ... Excellent communication skills, able to collaborate with remote teams, share ideas and present ...

Circle

Staff Software Engineer

Salt Lake City, UT ยท Remote

$195K - $257K/yr

... to support the tokenization of the world; analyzing requirements, procedures, and problems to ... Excellent communication skills, able to collaborate with remote teams, share ideas and present ...

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Remote Software Support Engineer information

See Clearfield, UT salary details

$36.8K

$84.5K

$155.2K

How much do remote software support engineer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote software support engineer in Clearfield, UT is $84,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
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What cities near Clearfield, UT are hiring for Remote Software Support Engineer jobs? Cities near Clearfield, UT with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you

Software Support Specialist

DAKCS Software Systems and PDCflow

Ogden, UT โ€ข Remote

Part-time

Re-posted 26 days ago

Job description

Salary:

Who We Are: DAKCS is a small software company headquartered just north of Salt Lake City. We are an industry leader in providing accounts receivable management and payment collection software (think fintech). We have won a top workplace in UT award three years in a row.

Who we are looking for: We are currently looking for a part-time Software Support Specialist to join our support team. This position requires problem-solving skills, working through a queue, and using new code, existing code, and an understanding of the system to resolve customer issues. We need someone who is customer service oriented and has a basic knowledge of software development and SQL.

In this role, you will:

  • Be responsible for answering incoming phone calls
  • Diagnose software problems
  • Fix/write code to resolve customer concerns
  • Answer operational questions
  • Train customers on software functions
  • Deliver professional customer service

What you need to be successful in this role:

  • Ability to read, write, understand, and debug code
  • Initiative and a positive can-do attitude
  • A passion for problem solving
  • Willingness to learn
  • Strong communication skills and ability to effectively talk with customers and other team members about software issues

Additional things to help you be successful are:

  • 1-2 years of technical support or customer service experience and working with software related problems
  • Knowledge of SQL, C#, and object oriented programming in general.
  • Must demonstrate the ability to learn other languages
  • Ability to diagnose and correct software-related issues
  • Experience working with LINUX/UNIX operating systems
  • Ability to read and understand directions and help document those directions as they relate to understanding software applications
  • Learn to teach and train the software application to our customers
  • Record steps taken to resolve customer questions or issues

What you will love about us:

  • Competitive pay
  • Engaging & challenging work
  • Excellent culture - 35 employees, team-oriented, learning focused, highly engaged
  • Joining a company who highly values their employees and gives them a voice
  • Casual environment
  • Opportunities to grow with the company
  • Yearly personal fulfillment fund
  • Connective experiences: celebrations, engagement activities, wellness challenges, etc.