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Remote Software Support Engineer Jobs in Clearfield, UT

Wsgr

Senior Software Developer

Salt Lake City, UT · On-site +1

$147K - $198K/yr

The software developers on our team are the primary contributors to Neuron on both the frontend and ... You will work closely with a fully remote team of designers, developers, and stakeholders to add ...

Circle

Manager, Software Engineering

Salt Lake City, UT · Remote

$195K - $257K/yr

You have experience managing remote teams * The ability to thrive on a fast pace environment with ... for support. We respect your privacy and will connect with you separately from our interview ...

Tendo

Senior Software Engineer

Salt Lake City, UT · Remote

$110K - $149K/yr

Support and implement the latest standards in securing data to meet HIPAA requirements. Requirements * Bachelor's degree (BS/BA) in Computer Science, Software Engineering, or similar major OR ...

Tendo

Senior Software Engineer

Salt Lake City, UT · On-site +1

$110K - $149K/yr

Support and implement the latest standards in securing data to meet HIPAA requirements. Requirements * Bachelor's degree (BS/BA) in Computer Science, Software Engineering, or similar major OR ...

Tendo

Principal Software Engineer

Salt Lake City, UT · On-site +1

$131K - $178K/yr

Support and implement the latest standards in securing data to meet HIPAA requirements. Requirements * Bachelor's degree (BS/BA) in Computer Science, Software Engineering, or similar major OR ...

Tendo

Principal Software Engineer

Salt Lake City, UT · Remote

$131K - $178K/yr

Support and implement the latest standards in securing data to meet HIPAA requirements. Requirements * Bachelor's degree (BS/BA) in Computer Science, Software Engineering, or similar major OR ...

Benelynk

Sr. Software Engineer

Salt Lake City, UT · Remote

$150K - $175K/yr

This platform will support Veterans participating in self-direction programs by streamlining ... WORK ENVIRONMENT Role is a remote position. POSITION TYPE/ EXPECTED HOURS OF WORK Full-time, exempt ...

UMB Financial

Sr. Software Engineer (Full-stack)

Ogden, UT · On-site +1

$83K - $131K/yr

The UMB Alternative Investments - Support team provides support to the development of the software ... This role is hybrid (4 days on-site / 1 day remote) at our Ogden, UT or Kansas City metropolitan ...

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Remote Software Support Engineer information

See Clearfield, UT salary details

$36.8K

$84.5K

$155.2K

How much do remote software support engineer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote software support engineer in Clearfield, UT is $84,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
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Remote Software Support Engineer jobs near you

Senior Software Developer

Wsgr

Salt Lake City, UT • On-site, Remote

$147K - $198K/yr

Full-time

Posted 22 days ago

Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

Wilson Sonsini is seeking an experienced Senior Software Developer to join our Innovations team. The software developers on our team are the primary contributors to Neuron on both the frontend and the backend. You will work closely with a fully remote team of designers, developers, and stakeholders to add new capabilities to the Neuron platform, as well as maintain existing features and infrastructure.

You will be involved in all aspects of software development, including distributed system design. While you will have a high degree of autonomy, collaboration is a core part of the role. You'll work collaboratively with other developers to design and implement changes.

This position is available as a fully remote work schedule.

About Neuron

Neuron, Wilson Sonsini's proprietary software platform, is digitally transforming the legal practice and spearheading a new breed of technology-enabled legal services.

About the Team

  • Collegial, tight-knit team focused on precision and continuous improvement
  • State of the art use of event sourcing, autonomous services, lean process methodology, and testing
  • Supportive, mentorship-driven culture that fosters continuous learning and collaboration
  • High trust environment where team members are encouraged to make independent, high-level contributions from day one

Who You Are

  • You turn conversation starters into user-focused value by engaging stakeholders, identifying problems, then collaboratively designing and delivering solutions
  • You don't jump to conclusions. You seek to understand problems so that the solutions become self-evident
  • You figure out what conditions allowed the problems to happen and solve those too
  • You sweat the small stuff. If a detail feels off, you notice, say something to the team, build consensus on how to fix it, and then fix it
  • You're comfortable giving direction as well as taking it
  • You verify your work is correct as you're doing it

Requirements

  • 7+ years designing, implementing, and testing software
  • Fluency in software design principles
  • Experience with test-driven development
  • Familiarity with service-oriented architecture and distributed system fundamentals
  • Ability to clearly communicate technical concepts to both technical and non-technical audiences
  • Beneficial to have experience with Microservices, Pub/Sub, Event Sourcing, as well as Eventide and Message DB

Technologies

  • Ruby
  • Rails
  • Eventide
  • Message DB
  • PostgreSQL
  • Kubernetes
  • Terraform
  • Azure
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, New York, San Francisco: $163,200 - $220,800 per year. Austin, Boston, Boulder, Century City, Delaware, Los Angeles, Salt Lake City, San Diego, Seattle, Washington, D.C., and all other locations: $147,050 - $198,950 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).

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