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Remote Software Support Engineer Jobs in Clearfield, UT

Senior Principal Software Engineer

Salt Lake City, UT · On-site +1

$121K - $167K/yr

Support and implement the latest standards in securing data to meet HIPAA requirements. Requirements * Bachelor's degree (BS/BA) in Computer Science, Software Engineering, or similar major OR ...

Software Engineers work on multiple projects in an Agile environment, converting customer ... Draper supports many programs to improve work-life balance including workplace flexibility ...

Sr Software Engineer

Salt Lake City, UT · On-site +1

$130K - $252K/yr

Keeping healthcare healthy can be as fun as it is rewarding The Senior Software Engineer is ... Support full lifecycle including design, development, testing, and maintenance. * Advise and mentor ...

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Senior Backend Engineer - AI Platform

Salt Lake City, UT · On-site +1

$118K - $156K/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the ... Seattle, WA; and Portland, ME About the Team/Role We are seeking a seasoned Sr. Software Engineer ...

Senior Backend Engineer - AI Platform

Salt Lake City, UT · On-site +1

$118K - $156K/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the ... Seattle, WA; and Portland, ME About the Team/Role We are seeking a seasoned Sr. Software Engineer ...

Lead and support engineering design activities for new and existing utility, industrial, and ... Proficient software experience should include Easy Power, SKM Powertools, ETAP, Aspen, and EMTP.

This is a remote position; however, the candidate must reside within 30 miles of one of the ... Bachelor's degree in Computer Science or Software Engineering * 5+ years of professional Android ...

This is a remote position; however, the candidate must reside within 30 miles of one of the ... Bachelor's degree in Computer Science or Software Engineering * 5+ years of professional Android ...

Application Security Engineer

Salt Lake City, UT · On-site +1

$56.75 - $76/hr

Application Security Engineer About the Role Packsize is seeking an experienced Application ... remote device deployment and secure firmware/software delivery. * In-depth knowledge of cloud ...

Senior Web Engineer

Salt Lake City, UT · On-site +1

$121K - $145K/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the ... Seattle, WA; and Portland, ME About the Team/Role We're looking for a Senior software engineer with ...

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Remote Software Support Engineer information

See Clearfield, UT salary details

$36.8K

$84.5K

$155.2K

How much do remote software support engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote software support engineer in Clearfield, UT is $84,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Clearfield, UT? For Remote Software Support Engineer jobs in Clearfield, UT, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Clearfield, UT look for? The top searched job categories for Remote Software Support Engineer jobs in Clearfield, UT are:
What cities near Clearfield, UT are hiring for Remote Software Support Engineer jobs? Cities near Clearfield, UT with the most Remote Software Support Engineer job openings:
Senior Principal Software Engineer

Senior Principal Software Engineer

Tendo

Salt Lake City, UT • On-site, Remote

$121K - $167K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Job description

We are looking for a software engineering leader who is passionate about creating next-generation healthcare software that will dramatically improve the lives of patients, clinicians, and caregivers. This person will have the opportunity to lead a team through early stages of product development, while contributing some code of their own and continuing to grow their own skill set.
The ideal candidate has full stack experience building SaaS and/or Cloud Native software for a regulated industry. Additionally, the Senior Principal Software Engineer will bring deep expertise in one or more technologies including distributed microservice architecture, Go, Ent, gRPC, Twirp, and/or AWS technologies like EventBridge and Aurora. Sharing knowledge and mentoring members of a growing team will be key.
The Senior Principal Software Engineer should enjoy leading in an Agile collaborative environment with product managers, designers, external partners, and other engineers working together to build a high quality, consumer-oriented product from the ground up.
About Tendo
Make an impact-join our team!
We're a fast-growing, mission-driven company building a culture that enables teams and individuals to thrive. Our team-driven culture and rapid growth have earned us recognition as one of Forbes' Top Startup Employers for both 2024 and 2025. Led by an experienced and proven team, we live by our values and are always on the hunt for motivated people with diverse experiences and backgrounds to help us improve the care journey for patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences.
If you like working with innovative technologies and want to be part of a growing team that will help transform the healthcare experience, we encourage you to apply today!
Job Location
Tendo has hubs in San Francisco, CA; San Diego, CA; Salt Lake City, UT; Chicago, IL; Nashville, TN; and Philadelphia, PA. Candidates may be located in any one of our hub locations.
Responsibilities
  • Translate abstract concepts into tangible tooling solutions that enhance the organization's ability to build customer-facing applications with improved structure and extensibility.
  • Lead performance enhancement and optimization efforts to ensure our microservices and applications can support 10K+ users.
  • Lead a team of engineers responsible for architecting, building, documenting, testing, and debugging a large consumer-facing application with significant daily usage.
  • Serve as technical owner and subject matter expert for more than one service area.
  • Collaborate closely with product owners and designers to understand user needs and lead the translation of wireframes and other requirements into technical requirements and detailed architecture.
  • Maintain relationships with other teams to help ensure consistency in some key areas like architecture.
  • Learn and use Go and potentially other back-end languages, along with technologies and frameworks like gRPC/Twirp, Ent, and various AWS technologies, to produce, modify, and maintain APIs, microservices, event streams/queues, and similar.
  • Write automated tests for all code and use Behavior Driven Development practices.
  • Write infrastructure as code using Serverless Framework.
  • Perform code review and enhance the team's code review practices as needed.
  • Provide expertise in Web, API, database, and/or cloud technologies and frameworks, including React, TypeScript, Go, gRPC, Twirp, Ent, Serverless Framework, and/or AWS technologies like EventBridge and Aurora.
  • Provide guidance, mentorship, and subject matter expertise to other team members.
  • Lead creation of technical documentation describing architecture decisions.
  • Identify and evaluate new technologies and frameworks that may need to be added to our stack.
  • Support and implement the latest standards in securing data to meet HIPAA requirements.

Requirements
  • Bachelor's degree (BS/BA) in Computer Science, Software Engineering, or similar major OR equivalent professional experience or software development certification (including bootcamp).
  • 10+ years of professional software engineering experience.
  • 5+ years in a team lead role, using Agile practices/processes.
  • 5+ years professional experience developing Cloud Native applications/products on AWS, Azure, or GCP (AWS preferred) OR 5+ years professional experience with Go/Golang OR 5+ years professional experience with React + TypeScript.
  • Strong ability to communicate development approaches and plans within and across teams.
  • Professional experience with modern version control systems (e.g., Git) and tools (e.g., Bitbucket, GitHub, GitLab).

Nice to Have
  • Experience working in a startup environment.
  • Knowledge of the healthcare industry and HL7 standards like FHIR.
  • Experience writing infrastructure as code using Serverless Framework.
  • Experience with graph data modeling (i.e., using Ent).
  • Experience with event streaming frameworks.
  • Experience with gRPC/Twirp.
  • AWS certification(s).

Base Salary Range
$144,500-$195,500
This salary range is offered with the understanding that final compensation is based on a number of factors including geography and experience. Tendo also offers an equity package, annual bonuses, and benefits.
Benefits
For full time employees, Tendo also offers full health benefits (medical, dental, and vision), flexible spending and health savings accounts, company paid life insurance, company paid short-term and long-term disability, company equity, voluntary benefits, 401(k), company paid holidays, flexible time off, and an employee wellness program ("Breathe").
Tendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.