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Remote Software Support Engineer Jobs in Clearfield, UT

Packsize

Application Security Engineer

Salt Lake City, UT · On-site +1

$56.75 - $76/hr

: About Packsize , Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the

ACD Direct

Techops Engineer -Senior Level

Farmington, UT · Remote

$99K - $136K/yr

TechOps Engineer - Senior About the Role? We're hiring a Senior TechOps Engineer to own the reliability, security, and automation backbone of our contact center technology platform. This is a

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Clearfield, UT

Remote Software Support Engineer information

See Clearfield, UT salary details

$36.8K

$84.5K

$155.2K

How much do remote software support engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote software support engineer in Clearfield, UT is $84,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Clearfield, UT?

For Remote Software Support Engineer jobs in Clearfield, UT, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Clearfield, UT look for?

The top searched job categories for Remote Software Support Engineer jobs in Clearfield, UT are:

What cities near Clearfield, UT are hiring for Remote Software Support Engineer jobs?

Cities near Clearfield, UT with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Software Engineer - Associate / Assistant Vice President

Salt Lake City, UT • On-site, Remote

iCapital
See more jobs at iCapitalexternal

$80K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

About the Role

iCapital is seeking a Backend Software Engineer at the Associate or Assistant Vice President level. You will design, build, and operate services that power the iCapital platform.

You will collaborate with engineers, product managers, and technical partners throughout the development lifecycle. Our service-oriented platform primarily uses Scala, Ruby, and Python, but prior experience with these languages is not required. We value strong engineering fundamentals and the ability to learn new technologies.

Responsibilities

Design, build, test, deploy, and maintain cloud-based services and APIs.
Translate product and business needs into practical technical solutions.
Own projects from design through production rollout and ongoing support.
Write maintainable code and contribute to technical design decisions.
Participate in code reviews and improve engineering standards.
Build testing, observability, security, and operational readiness into services.
Use AI-assisted development tools responsibly to improve delivery, investigation, and learning.

Qualifications

3- 5+ years experience with a modern programming language such as Ruby, Scala, Python, Java, or TypeScript.
Experience building or integrating with APIs and backend services.
Knowledge of relational or NoSQL databases and data modeling.
Familiarity with automated testing, version control, and modern software delivery practices.
Understanding of cloud application development and distributed systems.
Strong problem-solving, collaboration, and communication skills.
Experience using AI-assisted development tools to plan work, refine specifications, delegate tasks, and validate implementation quality.

Benefits

The base salary range for this role is $80,000 to $140,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. 

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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