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Remote Software Support Engineer Jobs in Clearfield, UT

Packsize

Application Security Engineer

Salt Lake City, UT · On-site +1

$56.75 - $76/hr

Application Security Engineer About the Role Packsize is seeking an experienced Application ... remote device deployment and secure firmware/software delivery. * In-depth knowledge of cloud ...

Paychex

Software Engineer III (Java)

Salt Lake City, UT · On-site +1

$93K - $147K/yr

Support the billing system, including production incidents, application change requests, and ... Develop, test, deploy, maintain, and enhance software to meet requirements * Design and develop ...

New

Suralink Inc

Principal Engineer

Salt Lake City, UT · Remote

Recognized for growth, innovation, and culture, we foster a highly collaborative, remote-first ... Your work will influence and shape both software architecture and organizational structure ...

ACD Direct

Techops Engineer -Senior Level

Farmington, UT · Remote

$99K - $136K/yr

Partner with QA and Software Engineering leads to embed DevSecOps practices into the early stages ... How we will support you? Salary: * $86,000-100,000/yr depending on experience level - Remote and ...

Applause

AI Solutions Engineer

Salt Lake City, UT · Remote

Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering ... Very effective in a remote work environment Benefits Benefits: 100% remote w/ no office mandate ...

Applause

AI Solutions Engineer

Salt Lake City, UT · Remote

Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering ... Very effective in a remote work environment Benefits Benefits: 100% remote w/ no office mandate ...

Applause

AI Solutions Engineer

Salt Lake City, UT · On-site +1

Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering ... Very effective in a remote work environment Benefits Benefits: 100% remote w/ no office mandate ...

Packsize

Data Engineer

Salt Lake City, UT · On-site +1

$110K - $133K/yr

Design, develop, and maintain scalable data pipelines and architectures to support modern data ... Hybrid or onsite work environment preferred, with remote consideration based on candidate ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Clearfield, UT

Remote Software Support Engineer information

See Clearfield, UT salary details

$36.8K

$84.5K

$155.2K

How much do remote software support engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote software support engineer in Clearfield, UT is $84,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What cities near Clearfield, UT are hiring for Remote Software Support Engineer jobs?

Cities near Clearfield, UT with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Application Security Engineer

Packsize

Salt Lake City, UT • On-site, Remote

$56.75 - $76/hr

Full-time

Re-posted 3 days ago

Job description

Job Description:

About Packsize,
Packsize is redefining the way businesses and their customers use and
experience packaging around the world. We build the technology, design
the right solutions, and automate the processes that propel the industry
forward. To us, packaging is much more than a box-it's delivering what's
right for our customers, their customers, our people, and the planet.Job Title: Application Security EngineerAbout the Role
Packsize is seeking an experienced Application Security Engineer to champion secure software development across our technology stack. You will collaborate closely with development and product teams to integrate robust security practices into every stage of our SDLC, ensuring that security is a foundational element of our technology solutions and product innovations.What You'll do:
  • Embed with software engineering teams to guide the secure design, development, and deployment of applications, advocating for "security by design."
  • Drive the adoption of automated security tools and processes within the software development lifecycle to detect and remediate vulnerabilities early.
  • Conduct threat modeling, code reviews, and vulnerability assessments for web, cloud, and OT (Operational Technology) applications and services.
  • Lead security initiatives targeting improvements in Packsize's application and machine software environments.
  • Serve as a subject matter expert for application security within cross-functional forums, providing clear guidance on secure coding, secure architecture, and best practices.
  • Collaborate on the creation, maintenance, and communication of security policies and secure SDLC standards, ensuring alignment with industry regulations and compliance mandates.
  • Identify, assess, and prioritize application security risks and work with engineering and business leaders to develop effective remediation strategies.
  • Assess third-party and open-source dependencies for security risks, ensuring that vendor and supply chain security meet Packsize standards.
  • Respond to security incidents involving applications, lead root cause analyses, and drive post-incident improvements.
  • Perform regular security testing, such as SAST, DAST, and penetration testing, to validate the security of applications.
  • Provide expert input on cryptography and key management for applications, ensuring robust protection of data in transit and at rest.
  • Evaluate and recommend new security solutions and tools to continually improve Packsize's application security posture.
What You'll Bring:
  • 10+ years of security-related experience, with at least 5+ years in an application security or software security engineering role.
  • Deep experience working with software development teams to embed security practices into the software development lifecycle and release processes.
  • Technical proficiency in secure coding practices, application vulnerability scanning, and remediation.
  • Experience securing OT (Operational Technology) and machine software environments, especially challenges like remote device deployment and secure firmware/software delivery.
  • In-depth knowledge of cloud security best practices and architecture, especially for SaaS or IoT products.
  • Demonstrated experience delivering and implementing technical security solutions for complex application environments.
  • Strong background conducting security assessments, risk analyses, and security testing for applications.
  • Familiarity with compliance requirements (GDPR, SOX) and security frameworks (SOC2, ISO, NIST) as they relate to application development and deployment.
  • Excellent interpersonal skills; able to influence, educate, and partner with technical and business stakeholders at all levels.
  • Passion for mentoring developers on secure coding and application security best practices.
Working Environment and Physical Demands
  • Able to commute to Packsize Headquarters; hybrid remote work available.
  • Office-based work environment; ability to sit for extended periods and move about the office as needed.
  • Periodic remote work; comfortable with a hybrid office setting.
  • Ability to travel up to 15%, including international travel.
What We Offer
Packsize considers several factors when determining compensation when
extending a job offer, including but not limited to, the role being offered, the
associated responsibilities, the candidate's prior work experience,
education/training, and any special skills.
If this role excites you but you don't meet each requirement listed, we
encourage you to apply anyway. At Packsize, we welcome applicants of all
backgrounds and experiences and understand that the best candidates may
come from the most unlikely of places.
Packsize is an Equal Opportunity employer and is committed to diversity in
its workforce. In compliance with applicable federal and state laws,
Packsize policy of equal employment opportunity prohibits discrimination
on the basis of race or ethnicity, religion, color, national origin, sex, age,
sexual orientation, gender identity/expression, veteran's status, status as a
qualified person with a disability, or genetic information. Individuals from
historically underrepresented groups, such as minorities, women, qualified
persons with disabilities and protected veterans are strongly encouraged to
apply. Reasonable accommodations in the application process will be
provided to qualified individuals with disabilities.
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
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About Packsize

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

51 - 200 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

2002

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