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Remote Software Support Engineer Jobs in Orem, UT

BambooHR

Principal Software Architect

Draper, UT · Remote

This is a remote position available in the state listed on this job. Additionally, employment with ... Looking for a role where you can engineer and architect a product but still have a life outside of ...

RainFocus

Full Stack Developer (Remote)

Orem, UT · On-site +1

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

RainFocus

Full Stack Developer (Remote)

Orem, UT · Remote

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

RainFocus

Cybersecurity Engineer (Remote)

Lehi, UT · Remote

RainFocus, one of the most innovative software companies, is in search of an exceptional ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

RainFocus

Cybersecurity Engineer (Remote)

Lehi, UT · On-site +1

RainFocus, one of the most innovative software companies, is in search of an exceptional ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

RainFocus

Client Care Analyst (Remote)

Orem, UT · Remote

The Client Care Analyst is a frontline support engineer and provides technical assistance to our ... our software. You will work closely with other colleagues across the company to collaborate on ...

RainFocus

Client Care Analyst (Remote)

Orem, UT · On-site +1

The Client Care Analyst is a frontline support engineer and provides technical assistance to our ... our software. You will work closely with other colleagues across the company to collaborate on ...

NetDocuments

Staff Software Engineer - Next Gen

Lehi, UT · On-site +1

Whether you're building products, serving customers, or supporting the business, your work helps ... What You'll Do NetDocuments is seeking a Staff Software Engineer - Solstice to help shape the next ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Orem, UT

Remote Software Support Engineer information

See Orem, UT salary details

$34.3K

$78.8K

$144.7K

How much do remote software support engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote software support engineer in Orem, UT is $78,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $108,700.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Orem, UT?

For Remote Software Support Engineer jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Orem, UT look for?

The top searched job categories for Remote Software Support Engineer jobs in Orem, UT are:

What cities near Orem, UT are hiring for Remote Software Support Engineer jobs?

Cities near Orem, UT with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Orem, UT as of June 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $78,819 per year, or $37.9 per hour.

Senior Front End Application Developer - Javascript / React / Angular

Lehi, UT • On-site, Remote

Xenetix Software, LLC.
See more jobs at Xenetix Software, LLC.external

$108K - $141K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Company Description
Ask Yourself
  • Ready to change the world for the better?
  • Ready to make an impact that others will feel and appreciate?
  • Are you ready to change how we engage our daily work life?
  • Ready for you new gig, and maybe a new place to call home?
  • Ready to bring fresh ideas to an ever-evolving world?

Then keep reading and get ready to rock with us!
Xenetix is a parent company to a new startup based in beautiful Salt Lake City Utah. We have been developing amazing Human Resource Management software and we are ready to rock the world and launch. All positions are remote capable, so we can work with anyone anywhere, except Space, but that's coming (joke). Oh yeah, and full-time with pretty awesome benefits, that's important.
If you are wondering if you are skilled enough; confidence is key so send in your resume/portfolio/whatever and let us look at what you can do, even if you have less than the requested experience. We believe in human potential, and we believe in you.
Job Description
  • Front End development in HTML, CSS, JAVASCRIPT.
  • Required to create or choose an approach or procedure from a variety of complex options for addressing a work task.
  • Works independently to develop, configure, code and test programs.
  • Presents all work in design review and code review sessions to team members, and must be able to explain and support decisions made and actions taken.
  • Interfaces with business analysts, project managers and clients to clarify requirements.
  • Assists other team members with their assignments as required.
  • Tests own work and contributes to the development of test plans.
  • Prepares documentation that describes installation and operating procedures, including application user guides, with limited guidance.
  • Evaluates and plans software designs, test results and technical manuals.
  • Evaluates and plans system designs, test results and runbooks.
  • Reviews literature, patents, and current practices relevant to the solution of assigned projects.
  • Programs new software, web applications and supports new applications under development and the customization of current applications
  • Supports existing applications and new applications under development.
  • Develops monitoring and automation tools for system health and deployment.
  • Edits and reviews technical requirements documentation.
  • Works within Quality Assurance standards to determine if applications fit specification and technical requirements.
  • Displays knowledge of engineering methodologies, concepts, skills, and their application in the area of specified engineering specialty.
  • Displays knowledge of, and ability to apply, process design and redesign skills.
  • Analyzes and determines integration needs.
  • Displays in-depth knowledge of, and ability to apply, project management skills.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Off hour deployments and maintenance outside normal working hours.
  • Other duties and responsibilities as assigned.
  • Project Management of multiple application projects
  • Engineering and Deployment of application Infrastructure improvements.
  • Deliver patching and system performance enhancements to new, under development, and existing applications.
  • Engineering and Deployment of web application infrastructure improvements.
  • Deliver patching and system performance enhancements to new, under development, and existing applications.

Qualifications
Requirements:
  • TypeScript, JavaScript development in Angular or React.
  • Experience working with WebSocket Asynchronous and HTTP request and response headers.
  • Experience with Testing, Validation, and Revision Management.
  • Experience with various web development tools and IDE environments.
  • Excellent organizational and communication skills are required.
  • Excellent decision making and critical-thinking skills.
  • Must be an energetic and highly motivated self-starter.
  • Must be self-motivated and have a positive attitude.
  • Must be detail oriented.
  • Must have the ability to multi-task.
  • Must have excellent oral and written communication skills.

Preferences:
  • Experience in a modern front end framework such as Angular, React, Vue.js.
  • Experience with UI/UX development tools like Adobe XD.
  • Experience interfacing with web services such as REST, SOA, XML.
  • Experience with multi-tenant security models and authentication.
  • Experience with software deployment using technologies like Docker, AWS, Azure, and Nginx.
  • Experience with shell scripting.
  • Mobile UI/UX Development for Android and IOS.
  • Strong software integration experience.
  • Commercial software development lifecycle practices.
  • Having worked in a highly motivated, fast-paced, critical development role.
  • Ability to work in a fast-paced and quickly changing environment.
  • Ability to meet deadlines with Projects and Assignments.
  • Ability to learn and support new technologies and train others.

Additional Information
Benefits and Compensation
  • Salary based on education, capability, and experience
  • Flexible Work Schedule and Remote Work Friendly
  • Comprehensive Health Insurance
  • Prescription Coverage
  • Dental Coverage
  • Vision Coverage
  • Short-Term Disability
  • 401K Retirement Plan
  • Paid Time Off
  • Paid Training
  • Paid Certification Testing

All your information will be kept confidential according to EEO guidelines.

Apply