2

Remote Software Support Engineer Jobs in Wisconsin

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

We are seeking candidates with strong software proficiency and experience in HR and payroll ... We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to ...

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical ... Remote and flexible schedule - we are a remote company with hybrid options and support for flexible ...

Showing results 21-40

Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Wisconsin?

The most popular types of Software Support Engineer jobs in Wisconsin are:

What are popular job titles related to Remote Software Support Engineer jobs in Wisconsin?

For Remote Software Support Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Wisconsin look for?

The top searched job categories for Remote Software Support Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Software Support Engineer jobs?

Cities in Wisconsin with the most Remote Software Support Engineer job openings:

$120/hr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

80th of 246 rated software companies


Job description

As a Senior Software Engineer, this professional will lead the design and development of entire computer systems and application software. They will leverage their expertise to create scalable and robust solutions, mentor junior developers, and drive best practices across the development team. This role offers the opportunity to work on challenging projects, collaborate with cross-functional teams, and contribute to the success of our business. Must maintain all certifications as required by local professional associations.
Responsibilities & Duties:
- Contribute to architectural discussions, make design decisions, and ensure that the overall software architecture aligns with business goals and industry best practices.
- Solve complex technical problems and make critical decisions related to technology selection, system architecture, and project planning.
- Provide technical leadership and guidance to junior members of the development team.
- Conduct code reviews to ensure code quality, maintainability, and adherence to coding standards.

- Strong Cloud Experience (Azure & AWS)

- Experience with AI agent code development and integration into products

- Data system design and Architecture experience.
Requirements:
- Bachelor's degree or Diploma in Computer Science, Engineering, related field, or equivalent work experience.
- 8+ years of experience in software development, and 3+ years as a Software Engineer with a focus on designing and building complex, scalable systems.
- Deep understanding of software engineering principles, design patterns, algorithms, and system architecture.
- Ability to lead technical discussions, make critical decisions, and drive consensus among team members.
- Experience with cloud technologies and microservices architecture.

What will make you stand out:

- Experience with graph apis and graphql systems.

What we offer:

  • Plenty of opportunities to grow your career

  • Comprehensive medical, dental, and vision benefits

  • 3 weeks of vacation plus 5 personal days to recharge

  • Employee stock ownership and RRSP program

  • A chance to give back through community involvement

  • Flexible work arrangements to suit your lifestyle

Salary Range: $120 - 150K

About us:

Established in 2009, ClearDATA was born out of a need to address significant inefficiencies within the U.S. healthcare system. From slow data processing to security concerns, these challenges often stood between patients and timely and effective care.

As the healthcare industry began to embrace the public cloud, technology leaders faced a new set of challenges. Organizations found themselves navigating the fast-paced world of cloud innovations, regulatory compliance changes, and looming cyber threats. ClearDATA's founders understood the complexities involved this highly-regulated industry and created the first cloud compliance and security solution exclusively for healthcare.

About Harris Computer:

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.
Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!
Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"!

  • We empower our employees to make a difference
  • We have an award-winning culture
  • We offer opportunity to learn
  • We are financially strong and we are owned by the largest software company in Canada (CSI)
  • We have fun!

Follow us on social media to learn more about our company values, culture and initiatives!

  • Instagram: @weareharris
  • LinkedIn: Harris Computer

#LI-remote


What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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