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Internship Software Support Engineer Jobs in Wisconsin

Support Engineer II Position Location: On Site / Oconomowoc, WI Job Summary: This position provides ... Ability to troubleshoot PC hardware/software and printer problems. * Ability to perform duties with ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

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Internship Software Support Engineer information

What is the difference between Internship Software Support Engineer vs Software Support Specialist?

AspectInternship Software Support EngineerSoftware Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree (e.g., Computer Science)Typically requires experience or certifications in support or IT
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, more independent
Employer & Industry UsageTech companies, software firms, startupsIT service providers, software companies, tech support teams
Search & Comparison IntentUnderstanding entry-level support roles for students or recent gradsSeeking experienced support roles or career progression

The main difference is that an Internship Software Support Engineer is an entry-level, learning-focused position often held by students or recent graduates, whereas a Software Support Specialist is a more experienced, full-time role requiring prior support experience. Internships provide training and exposure, while support specialists handle ongoing customer issues independently.

What are the most commonly searched types of Software Support Engineer jobs in Wisconsin? The most popular types of Software Support Engineer jobs in Wisconsin are:
Hardware and Software Support Engineer

Hardware and Software Support Engineer

TrafficCast

Middleton, WI โ€ข On-site

$40K - $50K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago


Job description

Company Description
Location: Madison, WI (LOCAL CANDIDATES ONLY)
Job Type: Full Time or Consultant to Full Time
Salary: $40k - $50k + Stock Options (depending on skillset)
Company Description
TrafficCast International, Inc. (http://www.trafficcast.com) is a leading company in digital traffic information and service provision.
Based in Madison, WI, with satellite offices in Chicago, Atlanta, Wilmington DE, Irvine CA, and Shanghai, China, TrafficCast provides innovative technology and sophisticated data modeling to provide real-time and predictive traffic information that enhances and enables high performing location based services and dynamic navigation services to TTWN, Sirius XM Satellite Radio, and TV stations. Now covering over 880,000 miles of roadway, Dynaflowโ„ข provides real time and predictive road information derived from GPS tracking data, public sensors and reports of accidents, road works and weather. For the more granular data required by public agencies for planning and operations, TrafficCast developed BlueTOADโ„ข, an advanced wireless device that directly computes travel times and vehicle behaviors from the detection of Bluetooth signals emanating from passing vehicles.
Job Description
Position
Support Engineer
Job Description:
We are looking for a support engineer responsible for supporting, installing, configuring, and training of our BlueTOAD hardware and software products.
You will be working alongside a small team of other support engineers and developers working on different aspects of the infrastructure. A commitment to collaborative problem solving, good communication, and the creation of quality deliverables, and world-class customer support is essential.
Skills / Responsibilities
  • Ensure the performance, quality, and responsiveness of products,
  • Assist on-site technician with general support for BlueTOAD products via telephone, email or WebEx Meeting or On-Site.
  • Help develop and maintain documentation in process and operational areas of the products
  • Remotely assist BlueARGUS users with support to general usage of BlueARGUS via telephone, email, WebEx or On-Site.
    • Adding, editing and manipulating sensor pairs, devices and routes
    • Reporting functionality support
  • Gather requirements around functionality and translate those requirements into elegant functional solutions.
  • Configuration of Debian based SAS to interact with clients' email server, network time protocol server and proxy server.
    • Assist client with troubleshooting networking issues which may reside on their network.
    • Monitoring of these devices and services to ensure optimal up-time and reliability.
    • Working closely with clients' IT department while maintaining a relationship and open line of communication to ensure fast resolution of any future issues.
  • Keep up to date on the latest industry trends in mobile technologies,
  • Ability to work in a fast-paced, high-effort, dynamic work environment,
  • Fast learner of new and emerging technologies.

Qualifications
  • Minimum 3-years' experience in hardware and software support,
  • Preferred Bachelor's Degree in Computer Science or related field,
  • Experience with networking technologies both hardware and software
  • Familiarity with Git, GitHub, Jira, and Agile development methodologies,
  • Familiarity with continuous integration,
  • Self-motivated with the ability to focus on product delivery,
  • Strong analytical, troubleshooting/problem solving skills,
  • Well organized and ability to document processes.

Additional Information
Competitive compensation and benefits commensurate with experience. Benefits for full-time employees include participation in the Company's retirement plan, bonus, medical, dental, life insurance, LTD/STD, paid vacations/sick day/holidays, and advancement opportunities.
Contact Information and Application Deadline
Please send your resume, including salary history and expectations
TrafficCast International is an equal opportunity employer.