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Remote Software Support Engineer Jobs in Michigan

Squirl Financial

Software Engineer

Detroit, MI · On-site +1

Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...

Squirl Financial Inc

Software Engineer

Detroit, MI · On-site +1

Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...

Ford Motor Company

Software Test Engineer

Dearborn, MI · On-site +1

$102K - $204K/yr

... support for production applications. 5. Remote Vehicle telemetry APIs. 6. Connected vehicle ... Software Test Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this ...

Gordon Food Service

Senior Software Engineer

Wyoming, MI · On-site +1

$111K - $146K/yr

Performs software system maintenance, support and requirement analysis * Assists in designing GUI ... Hybrid Schedule, 4 days in office in Wyoming, MI or Atlanta, GA, with 1 day remote What you'll ...

fng

Software Developer

Warren, MI · On-site +1

This position will primarily support Midas , Flex-N-Gate's internally developed Manufacturing ... This is a remote position. Responsibilities * Design, develop, test, and deploy full-stack features ...

fng

Software Developer

Warren, MI · On-site +1

This position will primarily support Midas , Flex-N-Gate's internally developed Manufacturing ... This is a remote position. Responsibilities * Design, develop, test, and deploy full-stack features ...

fng

Software Developer

Warren, MI · On-site +1

This position will primarily support Midas , Flex-N-Gate's internally developed Manufacturing ... This is a remote position. Responsibilities * Design, develop, test, and deploy full-stack features ...

Actalent

Senior Software Engineer

Southfield, MI · On-site +1

$57 - $70/hr

Architect and implement scalable service-oriented systems that support high throughput messaging ... Work Environment This position follows a hybrid work schedule, with remote work on Mondays and ...

Gentex

Software Systems Engineer

Zeeland, MI · On-site +1

$159K - $188K/yr

This role is not eligible for remote work. WHAT YOU'LL DO * Consistently execute the processes for ... Engineering or a related field. * 5 years technical experience in systems or software development ...

Gentex

Software Systems Engineer

Grand Rapids, MI · On-site +1

$166K - $196K/yr

This role is not eligible for remote work. WHAT YOU'LL DO * Consistently execute the processes for ... Engineering or a related field. * 5 years technical experience in systems or software development ...

SkySync

Software Engineer

Ann Arbor, MI · Remote

We are seeking a Software Engineer who understands Regex and can translate regulations into pattern ... aid in product support reference materials. You will work with a diverse team consisting of ...

Vertafore

Software Engineer I

East Lansing, MI · On-site +1

$63K/yr

Prepares product documentation, support materials, and internal documentation. * Shares what they ... Ability to work remote with a stable internet connection on an as needed basis. * Occasional ...

Vertafore

Software Engineer I

East Lansing, MI · On-site +1

$63K/yr

... support materials, and internal documentation. • Shares what they know by reaching out to other ... remote with a stable internet connection on an as needed basis. • Occasional lifting and/or ...

Cavnue

Senior Software Engineer

Detroit, MI · Remote

$121K - $159K/yr

This is supported by a stack including PostgreSQL for persistence and Terraform, Helm, and Argo for ... This is a fully remote, hands-on individual contributor role with meaningful ownership across core ...

General Motors

Staff Software Engineer

Warren, MI · On-site +1

DUTIES : Contribute as a designer and developer to design, code, and release software for an ... Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards ...

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Michigan?

For Remote Software Support Engineer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Michigan look for?

The top searched job categories for Remote Software Support Engineer jobs in Michigan are:

What cities in Michigan are hiring for Remote Software Support Engineer jobs?

Cities in Michigan with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Software Engineer

Squirl Financial

Detroit, MI • On-site, Remote

Part-time

Re-posted 19 days ago

Job description

WHILE THERE IS NO MONETARY COMPENSATION CURRENTLY, THIS POSITION WILL BE COMPENSATED WITH 1-3% EQUITY IN THE COMPANY ALONG WITH A COMPETITIVE SALARY IN THE FUTURE ONCE WE HAVE RAISED A SEED ROUND.

About Squirl:

Founded in early January 2020 by a team of three college sophomores, who had a passion for financial markets and technology, the early roots of Squirl started out as an extracurricular project to develop algorithmic trading strategies that outperformed the S&P 500. Overtime, as our shared experience and connections grew, we eventually transitioned into becoming an advanced quantitative trading firm with deep partnerships to asset management firms globally.

Over the past year, we have been working with BCM Partners to launch our first in-house systematic trading algorithm: a LONG-SHORT global macro strategy that executes on directional trading opportunities in the FX market. We are also testing additional strategies in the equities market that demonstrate significant alpha in backtests.

Throughout our journey, we have gained a more proficient understanding on how to best capitalize on the changing dynamics of financial markets, and our hands-on experiences have allowed our portfolios to excel in even the most volatile of times.

About the position:

We are looking for a part-time Software Engineer who will assist us with the design, development and installation of various software solutions. Your duties will include development, writing code, and documenting functionality.

You should be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.

Position responsibilities include:

  • Organize full lifecycle software development

  • Prepare specifications and determine operational feasibility

  • Write well designed, testable, efficient code

  • Prepare software verification plans and quality assurance procedures

  • Organize documenting and maintenance of software functionality

  • Integrate software components into a fully functional software system

  • Evaluate and deploy software tools, processes and metrics

  • Provide support and consulting on software systems usage

  • Ensure compliance with project plans and industry standards

Position requirements:

  • 2+ years' experience of working in a Computer Software Engineer or Software Developer position

  • Significant experience with following test-driven development to create software in Python using core language features and the SciPy stack (pandas, numpy, sci-kit learn, etc.)

  • Excellent knowledge of REST APIs, timeseries databases, and UNIX system administration

  • Demonstrated experience in documenting requirements and specifications

  • Close familiarity with software engineering tools, software development methodology and release processes

  • BS degree in Computer Science or Engineering


Perks of joining our team:

  • Flexibility to work whenever you want (apart from weekly team check-ins)
  • Exposure to working with a team that will be following the agile development methodology to rapidly iterate and grow
  • Ability to contribute to the design and development of a product that could be used by thousands of people
  • Joining an up-and-coming startup with plans to disrupt the financial services sector
  • Being surrounded by a team with over 15+ years of combined development experience and 30+ years of trading experience
  • Mentorship to grow as a software engineer and as a stock/option trader
  • Potential to grow within our company through further projects
Employment Type: PART_TIME

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