Remote Software Support Engineer Jobs in Michigan

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. 

Ford Next is focused on rapidly incubating & launching new vehicle-adjacent businesses to create long-term value for the company beyond the wheel. Ford Next team members are flexible, with a startup mindset -- this is a group that thrives on moving quickly and growing through change. 

You'll have...

Bachelor's degree or foreign equivalent in Electrical and Computer Engineering, Computer Science, Mechanical Engineering, Electronic Engineering or related field and 2 years of experience in the job offered or related occupation.   1 year of experience with each of the following skills is required: 1. Utilizing Python, JavaScript, Java, and test automation tools, platforms, and frameworks including Selenium and TestRail. 2. Utilizing software testing concepts and methodologies, including unit, functional, regression, system, performance, load, stress, database, scenario, cross-browser, database, deployment, testability, pairwise, and operations testing. 3. Writing clear and concise test plans, designs, and specifications. 4. Testing microservices and distributed systems, large-scale, high-availability web services, product and services APIs, databases and data pipelines, testing via application observability and monitoring, providing on call support for production applications. 5. Remote Vehicle telemetry APIs. 6. Connected vehicle diagnostics including OBD-II, CAN, IP Vehicular networking and vehicular network architecture.   

We are offering a salary of $102,190.00 - $204,611.04/yr. 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! 
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including: 

  Immediate medical, dental, and prescription drug coverage 
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more 
Vehicle discount program for employees and family members, and management leases 
Tuition assistance 
Established and active employee resource groups 
Paid time off for individual and team community service 
A generous schedule of paid holidays, including the week between Christmas and New Year's Day 
Paid time off and the option to purchase additional vacation time. 
For a detailed look at our benefits, click here: 

https://fordcareers.co/GSR-HTHD 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. 
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. 

#LI-DNI 

#DNP 

Bachelor's degree or foreign equivalent in Electrical and Computer Engineering, Computer Science, Mechanical Engineering, Electronic Engineering or related field and 2 years of experience in the job offered or related occupation.   1 year of experience with each of the following skills is required: 1. Utilizing Python, JavaScript, Java, and test automation tools, platforms, and frameworks including Selenium and TestRail. 2. Utilizing software testing concepts and methodologies, including unit, functional, regression, system, performance, load, stress, database, scenario, cross-browser, database, deployment, testability, pairwise, and operations testing. 3. Writing clear and concise test plans, designs, and specifications. 4. Testing microservices and distributed systems, large-scale, high-availability web services, product and services APIs, databases and data pipelines, testing via application observability and monitoring, providing on call support for production applications. 5. Remote Vehicle telemetry APIs. 6. Connected vehicle diagnostics including OBD-II, CAN, IP Vehicular networking and vehicular network architecture.   

We are offering a salary of $102,190.00 - $204,611.04/yr. EOE.

This Job Notice is posted as a result of the filing of an application for permanent alien labor certification for the relevant job opportunity. Any person may provide documentary evidence bearing on the application to the Certifying Officer at the U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.

Note, this is a hybrid position whereby the employee will work both from home and from the anticipated worksite. Hence, the employee must live within a reasonable commuting distance from the anticipated worksite.  Build the testing tools and approaches that will deliver high quality software and services to Ford's customers. Test vehicle support services, applications, and tools for Ford's customers and sales or support operations staff. Design, plan, implement, and execute test methods and automation scripts for product risk assessment purposes at multiple integration or solution levels. Participate in incident triage, contributing to risk assessment definition, perform root cause analysis, and design preventative actions. Work on problems of moderate to large scope and complexity where further analysis is required and collaborate with team members on reducing complexity. Understand, apply Ford standards and tools for software delivery and contribute with mentorship and coaching to colleagues by leveraging experience in testing tools and strategies. Products and services tested cover remote vehicle tracking systems and interfaces relating to connected vehicle software and firmware.

What you'll be able to do...

Software Test Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the anticipated worksite. Hence, the employee must live within a reasonable commuting distance from the anticipated worksite.  Build the testing tools and approaches that will deliver high quality software and services to Ford's customers. Test vehicle support services, applications, and tools for Ford's customers and sales or support operations staff. Design, plan, implement, and execute test methods and automation scripts for product risk assessment purposes at multiple integration or solution levels. Participate in incident triage, contributing to risk assessment definition, perform root cause analysis, and design preventative actions. Work on problems of moderate to large scope and complexity where further analysis is required and collaborate with team members on reducing complexity. Understand, apply Ford standards and tools for software delivery and contribute with mentorship and coaching to colleagues by leveraging experience in testing tools and strategies. Products and services tested cover remote vehicle tracking systems and interfaces relating to connected vehicle software and firmware.