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Remote Software Support Engineer Jobs in Michigan

2Bridge Partners

Staff Software Engineer

Detroit, MI · On-site +1

$170K - $200K/yr

2bridge has been engaged in the search for a full-time, direct-hire Staff Software Engineer to join ... Open to remote or hybrid if in the Detroit metro or Ann Arbor area.

Stryker

Salesforce Software Engineer (Remote)

Portage, MI · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

New

Harris

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

Harris

$120/hr

As a Senior Software Engineer, this professional will lead the design and development of entire ... Harris Computer #LI-remote

New

Ford Motor Company

Senior Software Engineer

Dearborn, MI · On-site +1

$112K - $148K/yr

Comfort working independently and collaboratively in a distributed, remote team Even better, you ... We support a large user base of calibration engineers, and our tools directly enable vehicle ...

Ford Motor Company

Senior Software Engineer

Allen Park, MI · On-site +1

$113K - $192K/yr

With our support, key decision-makers can act in meaningful, positive ways. Join us and use your ... remote state management and CI/CD-driven plan/apply workflows. Preferred Qualifications * Master ...

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Michigan?

For Remote Software Support Engineer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Michigan look for?

The top searched job categories for Remote Software Support Engineer jobs in Michigan are:

What cities in Michigan are hiring for Remote Software Support Engineer jobs?

Cities in Michigan with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Agentic Software Engineer (Google Antigravity) - Remote - USA

FullStack Labs

Lansing, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire an Agentic Software Engineer (Google Antigravity) to join our team. You'll work with one of our incredible product teams to build and deliver a product to our clients.
What We Are Looking For
  • 5+ years of professional software development experience with a deep understanding of full-stack architectures (e.g., Java, Python, C#, React, Node, etc.).
  • Deep experience using Google Antigravity as a primary development environment to coordinate AI-driven implementation across large, multi-file systems while maintaining architectural oversight.
  • Experience delivering production software where AI systems generate the majority of implementation code.
  • Strong context engineering skills, including structuring codebases, specifications, and documentation to produce reliable, context-efficient AI output.
  • Ability to translate complex product requirements into machine-executable, AI-friendly specifications.
  • Experience designing AI-first development workflows from specification through deployment.
  • Ability to systematically improve AI-generated output through structured iteration and feedback loops.
  • Comfort working across multiple stacks, using AI to deliver high-quality, production-ready systems.
  • Experience operating across frontend, backend, and infrastructure in AI-accelerated environments.
  • Disciplined human-in-the-loop review practices, with risk-adjusted validation for high-impact or safety-critical flows.
  • Strong curiosity and initiative in evaluating and adopting emerging AI-native engineering practices.
  • Advanced understanding of Agile methodologies and Lean principles and participation in team ceremonies as well as asynchronous work.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • A positive mindset and a can-do attitude.
  • Ability to identify with the goals of FullStack's clients and dedicate yourself to delivering on commitments.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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