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Remote Software Support Engineer Jobs in Michigan

Ford Motor Company

Software Test Engineer

Dearborn, MI · On-site +1

$102K - $204K/yr

... support for production applications. 5. Remote Vehicle telemetry APIs. 6. Connected vehicle ... Software Test Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this ...

Squirl Financial Inc

Software Engineer

Detroit, MI · On-site +1

Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...

Gordon Food Service

Senior Software Engineer

Wyoming, MI · On-site +1

$111K - $146K/yr

Performs software system maintenance, support and requirement analysis * Assists in designing GUI ... Hybrid Schedule, 4 days in office in Wyoming, MI or Atlanta, GA, with 1 day remote What you'll ...

SkySync

Software Engineer

Ann Arbor, MI · Remote

We are seeking a Software Engineer who understands Regex and can translate regulations into pattern ... aid in product support reference materials. You will work with a diverse team consisting of ...

Corning

At Corning, we are looking for an AI Engineer to help build, implement, and support AI-enabled ... What do you need to have? - Bachelor's degree in Computer Science, Software Engineering ...

New

Corning

At Corning, we are looking for an AI Engineer to help build, implement, and support AI-enabled ... What do you need to have? - Bachelor's degree in Computer Science, Software Engineering ...

New

Corning

At Corning, we are looking for an AI Engineer to help build, implement, and support AI-enabled ... What do you need to have? - Bachelor's degree in Computer Science, Software Engineering ...

New

KEYENCE

Field Application Engineer

Grand Rapids, MI · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
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Remote Software Support Engineer jobs near you
C# .Net WinForms Software Developer, Onsite or Remote in Norton Shores, MI

C# .Net WinForms Software Developer, Onsite or Remote in Norton Shores, MI

Next Step Systems

Norton Shores, MI • On-site, Remote

Full-time

Medical, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company Description
Job Description
C# .Net WinForms Software Developer, Onsite or Remote in Norton Shores, MI
This C# .Net WinForms Software Developer position will work with clients to develop requirements, complete GAP analysis, create and test code of custom applications. In addition to programming experience, basic knowledge of business processes, such as purchasing or shipping, especially in a retail environment, is a plus. Candidates with the ability to take a leadership role and coach and mentor other team members are preferred. Prefer someone who can interface with clients and drive small projects. This position is Onsite in Norton Shores, MI but will consider Remote.
Qualifications
C# .Net WinForms Software Developer Qualifications:
- Bachelor's Degree in Computer Science or related field.
- Need someone who can interface with clients and drive small projects.
- 3+ years of experience with .Net, C#, MySQL, WinForms, Visual Studio, ASP .Net.
- 3+ years of experience in software development.
- Experience with retail and EDI is a big plus.
- Basic knowledge of business processes, such as purchasing or shipping, especially in a retail environment, is a plus.
- 3+years of experience with retail business processes is a plus.
- Prefer someone who can interface with clients and drive small projects.
- Experience with Amazon EC2 instances, GitHub or other source management system is a plus.
- Knowledge of EDI, ANSI X.12, VANs (value-added networks) is a plus.
- Experience with XML, SOAP, Json, API and knowledge of Object-Oriented Programming techniques is a plus.
Benefits include medical insurance, retirement plan, PTO, etc.
Keywords: Norton Shores MI Jobs, C# .Net WinForms Software Developer, C#, .Net, EDI, MySQL, WinForms, Visual Studio, ASP.Net, XML, SOAP, JSON, API, OOP, Work From Home, Software Engineer, Software Developer, Programmer Analyst, Programming, Michigan Recruiters, IT Jobs, Michigan Recruiting
Looking to hire a C# .Net WinForms Software Developer in Norton Shores, MI or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire C# .Net WinForms Software Developers for jobs in Norton Shores, Michigan and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!
Additional Information
Please check out all of our jobs at www.nextstepsystems.com.

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