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Remote Software Support Engineer Jobs in Alabama

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Senior Software Engineer

Huntsville, AL · On-site +1

$116.80K - $154K/yr

Posting Type Hybrid/Remote Job Overview Who We Are Relativity is a leading legal data intelligence ... supporting pro bono legal work through Justice for Change. What We Do At Relativity, engineers do ...

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Senior Software Engineer

Huntsville, AL · On-site +1

$120.70K - $159.10K/yr

The successful candidate will lead or support various project tasks, organize, schedule and task team activities. As a senior engineer you will influence engineering design and software development ...

Sr. Innovation Software Engineer

Birmingham, AL · On-site +1

$114.80K - $151.40K/yr

Design and implement APIs, backend services, workflow automations, and UI experiences to support ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Principal Software Engineer

Birmingham, AL · On-site +1

$126.50K - $169.70K/yr

Lead the technical vision and architecture for cross-platform software systems supporting AI/ML and ... Set engineering best practices, coding standards, and architectural guidelines across the ...

Field Application Engineer

Birmingham, AL · On-site +1

$54.30K - $81.04K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Showing results 1-20

Remote Software Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What are popular job titles related to Remote Software Support Engineer jobs in Alabama? For Remote Software Support Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Alabama look for? The top searched job categories for Remote Software Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Remote Software Support Engineer jobs? Cities in Alabama with the most Remote Software Support Engineer job openings:
Distribution Engineer (remote)

Distribution Engineer (remote)

Wood Plc

Birmingham, AL • On-site, Remote

Other

Posted 23 days ago


Job description

Overview / Responsibilities

Wood Process & Energy business performs consulting and EPCM services for many of North America's power generation and power distribution companies. 

Wood currently has exciting opportunities for an Intermediate Distribution Engineer. Reporting to the Manager, Distribution Engineering.

This position can be a hybrid position in any of the following offices - Vancouver, BC, Calgary, AB, Regina, SK, West Palm Beach, FL, Orlando, FL or Los Angeles, CA.

If you are not located near one of these listed officed a remote working opportunity will be considered but must be willing to do field visits when required.

If you have a successful track record and thrive on challenges in a fast-paced environment, this is the opportunity for you.

Key Responsibilities

  • Engineering of distribution electrical projects through the entire project lifecycle: from conceptual and feasibility, though detailed design, to construction and service
  • Leading or supporting overhead and underground distribution engineering projects defining scopes of work, completing cost estimates, performing engineering calculations, interconnection studies and developing detailed design drawings
  • Supporting the preparation of technical specifications, tender documents, technical reports, and project calculations.
  • Providing construction support and overall project engineering coordination (as required)
  • Responding to information requests during construction and completing project documentation including preparation of record drawings
  • Leading a team of engineers and designers when required to successfully deliver a portfolio of projects
  • Maintaining and enhancing relationships with other design disciplines and external stakeholders and assist team leads and managers
  • Traveling and visiting project sites during design and construction (as required)
Skills / Qualifications
  • Electrical Engineering Degree from a recognized university along with a Professional Engineering Designation or eligibility for registration
  • 5+ years of overhead and underground distribution engineering experience serving utilities in North America
  • Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
  • Knowledge of electrical design including the selection and installation of conductors, insulators, switchgears, circuit breakers, fuses and other distribution equipment
  • Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing switching, remote sensing cap banks and other smart equipment
  • Knowledge of PV's and EV's
  • Strong verbal and written communication skills
  • Able to collaborate and communicate effectively with internal and external stakeholders
  • Able to exercise initiative when resolving issues and in adapting and applying procedures to address unusual situations
  • Able to take on responsibility for your outputs on high-profile projects and grow professionally with our expanding organization
  • Clean driving record/abstract
  • The following qualifications are considered an asset:

- Knowledge of structural, civil and geotechnical aspects of distribution engineering- Knowledge of overhead systems design and the use of PLS-CADD- Knowledge of interconnecting DER's and modeling interconnection studies- Experience in power system analysis (such as voltage drop, equipment loading, steady-state voltage rise, etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and transmission projects- Experience with AutoCAD- Experience with GIS applications (Smallworld, GE, Bently)- Experience with Structural Analysis Software (SpidaCalc, Pole Foreman, PLS-CADD)- Experience mentoring junior staff- Experience in both Canada and United States working for a local Utility company- Experience working in a utility or consulting environment and managing multiple projects with competing priorities

Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

Diversity Statement (EEO)

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Employment Type: OTHER