ZipRecruiter

Log In

2

Remote Software Support Engineer Jobs in Alabama

SOSi

Software Developer II

Huntsville, AL · On-site +1

Support DevSecOps practices and contribute to CI/CD pipeline development. Qualifications Minimum ... Working conditions are normal for an office environment, with possible remote work options. Working ...

Fusion HCR

Sr Software Engineer (Java)

Birmingham, AL · Remote

$117K - $154K/yr

Experience supporting mission-critical, high-revenue business platforms (highly preferred). * Bachelor's degree in Computer Science, IT, Software Engineering, or a related field (preferred)

previous page

Showing results 41-60

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Alabama

Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Alabama?

For Remote Software Support Engineer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Alabama look for?

The top searched job categories for Remote Software Support Engineer jobs in Alabama are:

What cities in Alabama are hiring for Remote Software Support Engineer jobs?

Cities in Alabama with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Alabama as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution.

Software Architect - Precision Fires

SAIC

Huntsville, AL • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services

Job description

Job ID: 2615645

Location: Huntsville, AL, US

Date Posted: 2026-08-13

Category: Software

Subcategory: SW Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE


Description

Are you passionate about software and eager to make a significant impact supporting the warfighter? 

Join our elite engineering team as a Software Architect to join our Precision Fires team supporting the Aviation and Missile Center located in Huntsville, AL onsite at Redstone Arsenal.

  • In this high-visibility role, you will serve as a technical expert shaping the future of mission-critical, fielded weapon systems.
  • This is a unique opportunity to architect, design, and modernize next-generation software solutions. 
  • You will collaborate with our government stakeholders, cross-functional teammates, and mentor a talented engineering team. 
  • If you thrive in a fast-paced, mission-driven environment and possess technical prowess along with exceptional communication skills, we want you on our team.

Qualifications

REQUIRED EDUCATION:

  • BS in Computer Science / Engineering or related technical field and nine (9) years of experience; six (6) years’ experience can be considered in lieu of degree (per contract vehicle).

REQUIRED SKILLS: 

  • Mastery of C++ for real-time tactical systems and Python for scripting and support.
  • Exceptional verbal and written communication skills with proven ability to present complex subjects in a simple manner to stakeholders.
  • Excellent problem-solving skills and ability to think both strategically and critically.
  • Demonstrated effective collaboration with cross-functional teams.
  • Strong understanding and application of Agile SW development methodologies and DevSecOps pipelines.

REQUIRED CLEARANCE:

  • Must have an active SECRET clearance prior to start. 

DESIRED SKILLS:

  • Experience as SW architect or SW lead with focus on SW development and integration into complex embedded systems.
  • Strong knowledge of SW architecture principles, design patterns, and best practices.
  • Proven success leading SW modernization efforts.
  • Proven application of AI to improve and enhance processes, workflows, and software quality.
  • Experience with distributed, embedded, systems including RTOS.
  • Highly prefer experience with safety-critical software architectures.
  • Ability to mentor software engineers on correct architecture, design, and implementation processes.
  • Experience with SysML/UML, MBSE (Model-Based Systems Engineering) methodologies, and architecture tools (Cameo Enterprise Architect).

What SAIC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply