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Remote Software Support Engineer Jobs in Alabama

Harris

$53.25 - $70.25/hr

Supporting Docker containerization for deployment consistency across legacy and modern services ... What we are looking for: * 6+ years of professional experience as a Software Engineer or Full Stack ...

Harris

$53.25 - $70.25/hr

Supporting Docker containerization for deployment consistency across legacy and modern services ... What we are looking for: * 6+ years of professional experience as a Software Engineer or Full Stack ...

EBSCO Industries Inc

Senior Software Engineer

Birmingham, AL · Remote

$114K - $151K/yr

... others for real-time remote monitoring. We take pride in developing deep user understanding ... Provides production support as needed during off hours for team's area of Moultrie Job Requirements

EBSCO

Senior Software Engineer

Birmingham, AL · Remote

$114K - $151K/yr

... others for real-time remote monitoring. We take pride in developing deep user understanding ... Provides production support as needed during off hours for team's area of Moultrie Job Requirements

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Birmingham, AL · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Alabama? For Remote Software Support Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Alabama look for? The top searched job categories for Remote Software Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Remote Software Support Engineer jobs? Cities in Alabama with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
.Net Developer - Remote project

.Net Developer - Remote project

NAVA Software Solutions

Montgomery, AL • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

NAVA Software solutions is looking for a .Net Developer for one of our clients.
Details:
.Net Developer (Google maps Integration)
Location: Houston TX - Remote project
Duration: 6-12 months
  • Seasoned ASP.Net Web-apps developer that also knows Google Maps integration very well (that is the kicker)
  • 100% remote. Ideally he'd like to meet this person if they are in Houston but the work is 100% remote.
  • The project involves enhancing an already-mature web application for one of his clients in the Home Builder industry. It is a way-cool touch-screen app that interfaces with Google maps. For example, when a potential customer touches the screen for a particular plot of property/home, the touch screen will take them to the property site and google maps will take them to all the nuances of the land and site. Eventually this will be available via mobile app.
  • Google maps integration is key and a requirement
  • This is the presentation layer of the public website for the builder.
  • Initially a small project but various other projects will roll on after it. Month to month dedicated projects he said.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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