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Remote Social Services Jobs in Rochester, MN (NOW HIRING)

EnthuZiastic

Growth Hacker - Remote

Rochester, MN · Remote

... social media, content marketing, email marketing, and paid advertising. Conversion Rate ... Create and implement strategies to encourage users to refer others to the product or service ...

Mayo Clinic

Intern - Info Security

Rochester, MN · On-site +1

These operational tasks are performed through the following services offered by our team to Mayo ... This is a remote position within the United States. Mayo Clinic will not sponsor or transfer visas ...

New

Mayo Clinic

Intern - Info Security

Rochester, MN · On-site +1

These operational tasks are performed through the following services offered by our team to Mayo ... This is a remote position within the United States. Mayo Clinic will not sponsor or transfer visas ...

New

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Showing results 1-20

All JobsRemote Social Services JobsRemote Social Services Jobs in Rochester, MN

Remote Social Services information

See Rochester, MN salary details

$30K

$51.8K

$82.8K

How much do remote social services jobs pay per year?

As of Jun 14, 2026, the average yearly pay for remote social services in Rochester, MN is $51,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Social Services vs Remote Case Manager?

AspectRemote Social ServicesRemote Case Manager
Required CredentialsSocial work degree, licensure often preferredRelevant degree (social work, counseling), certification varies
Work EnvironmentRemote, community-based, client-facingRemote, administrative and client coordination
Employer & Industry UsageNonprofits, government agencies, healthcareHealthcare providers, insurance companies, social service agencies
Common Search & ComparisonYesYes

Remote Social Services and Remote Case Managers both work in client support roles within social services, often remotely. Social Services roles typically involve broader community outreach and advocacy, while Case Managers focus on coordinating individual client care plans. Both require relevant credentials and are employed across similar industries, making them closely related but distinct roles.

What are the key skills and qualifications needed to thrive as a Remote Social Services professional, and why are they important?

To thrive as a Remote Social Services professional, you need a background in social work or human services, often requiring a relevant degree and state licensure. Familiarity with case management software, secure communication platforms, and telehealth systems is typically necessary. Strong empathy, active listening, and problem-solving skills are crucial for building rapport and supporting clients remotely. These competencies ensure effective client support, accurate documentation, and successful outcomes in a virtual environment.

What are remote social services?

Remote social services refer to support and assistance provided by social workers or organizations through virtual means, such as phone calls, video conferencing, email, or online platforms. These services help individuals and families access counseling, case management, crisis intervention, and resource referrals without the need for in-person meetings. Remote social services have become increasingly popular for their accessibility and flexibility, especially for clients in rural or underserved areas. They maintain confidentiality and quality of care while overcoming geographic and mobility barriers.

What are some typical challenges remote social services professionals face, and how can they effectively address them?

Remote social services professionals often encounter challenges such as building rapport with clients virtually, maintaining confidentiality, and navigating limited access to community resources. To overcome these issues, professionals use secure communication platforms, establish clear boundaries and expectations, and stay updated on digital tools for client engagement. Regular team meetings and supervision also help maintain support and collaboration, ensuring clients receive high-quality care despite the remote setting.
What are popular job titles related to Remote Social Services jobs in Rochester, MN? For Remote Social Services jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Social Services jobs in Rochester, MN look for? The top searched job categories for Remote Social Services jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Social Services jobs? Cities near Rochester, MN with the most Remote Social Services job openings:
Remote Social Services jobs near you
Infographic showing various Remote Social Services job openings in Rochester, MN as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,846 per year, or $24.9 per hour.
Crisis Counselor - Fully Remote in Rochester, MN

Crisis Counselor - Fully Remote in Rochester, MN

Protocall Services

Rochester, MN • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

Education Requirement:
  • Bachelor's Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Minnesota residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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