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Remote Shipping Assistant Jobs (NOW HIRING)

Jet Aviation

Logistics/ Special Projects II

MD · On-site +1

$19.25 - $26/hr

Provide follow-up and liaison support to remote sites for all logistics issues . * Assist with ... Process/distribute Sales and Shipping Orders (SASO) and any required shipping data entry.

Planet Depos

Sales Assistant

$23 - $24.04/hr

SAE Admin & Marketing Support (Remote 95%) -CRM & Task Management in Salesforce * Support day-to ... Manage logistics such as restaurant reservations, gift packing, shipping, and event support

NTT DATA Americas, Inc

Troubleshoot integrations with ERP (SAP/Oracle), PIM, OMS, payment gateways, shipping, and tax ... Support Adobe Commerce Cloud (PaaS), AWS, Azure, or GCP deployments. * Assist with CI/CD, Docker ...

DivIHN

SAP EDI Analyst (Remote)

Charlotte, NC · On-site +1

... teams • Assist with maintenance of EDI workflows, transaction visibility, and operational ... shipping, invoicing, and procurement processes • Ability to collaborate effectively across ...

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How much do remote shipping assistant jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote shipping assistant in the United States is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Shipping Assistant, and why are they important?

To thrive as a Remote Shipping Assistant, you need strong organizational skills, attention to detail, and experience with order fulfillment or logistics processes, typically supported by a high school diploma or equivalent. Familiarity with shipping software, inventory management systems, and common courier platforms such as FedEx or UPS is often required. Excellent communication, time management, and problem-solving abilities help you excel in a virtual, fast-paced environment. These skills and qualities ensure efficient, accurate, and timely shipping operations—critical for customer satisfaction and business success.

What are the typical challenges faced by a Remote Shipping Assistant and how can they be managed?

Remote Shipping Assistants often encounter challenges such as coordinating shipments across multiple time zones, managing communication with carriers and warehouse staff remotely, and keeping track of high volumes of orders without direct oversight. Staying organized with digital tools and maintaining clear, proactive communication with team members are key strategies for success. Additionally, being adaptable and learning to quickly resolve unexpected shipping delays or discrepancies is crucial in this role.

What are Remote Shipping Assistants?

Remote Shipping Assistants are professionals who manage and coordinate shipping and logistics tasks from a remote location. They handle duties such as processing orders, preparing shipping documentation, tracking shipments, and liaising with carriers and customers to ensure timely deliveries. This role typically requires strong organizational skills, attention to detail, and proficiency with shipping software and communication tools. Remote Shipping Assistants play a key part in keeping supply chains running smoothly, even though they do not work on-site.

What is the difference between Remote Shipping Assistant vs Remote Customer Service Representative?

AspectRemote Shipping AssistantRemote Customer Service Representative
CredentialsBasic computer skills, organizational skillsCommunication skills, problem-solving
Work EnvironmentLogistics, inventory managementCustomer interaction, support
Industry UsageShipping, logistics, e-commerceRetail, tech, service industries

The Remote Shipping Assistant focuses on managing shipments, inventory, and logistics tasks, often requiring organizational skills. In contrast, a Remote Customer Service Representative handles customer inquiries, support, and communication. While both roles are remote and involve communication, their core responsibilities and industry applications differ significantly.

More about Remote Shipping Assistant jobs
What cities are hiring for Remote Shipping Assistant jobs? Cities with the most Remote Shipping Assistant job openings:
What are the most commonly searched types of Remote Shipping jobs? The most popular types of Remote Shipping jobs are:
What states have the most Remote Shipping Assistant jobs? States with the most job openings for Remote Shipping Assistant jobs include:
What job categories do people searching Remote Shipping Assistant jobs look for? The top searched job categories for Remote Shipping Assistant jobs are:
Remote Shipping Assistant jobs near you
Infographic showing various Remote Shipping Assistant job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 77% Physical, and 23% Remote job distribution, with an average salary of $37,945 per year, or $18.2 per hour.
Customer Service Representative (Bilingual Spanish/English) - Remote

Customer Service Representative (Bilingual Spanish/English) - Remote

Stafford Communications Group

Remote

$15.75 - $20/hr

Full-time

Posted 22 days ago

Job description

Be The Next
Customer Service Representative (Bilingual Spanish/English) - Remote
Premier NX is the expert in providing Customer Experience Solutions. We are the next evolution for our clients and your career.
Our clients include many prestigious brands in pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies. As a Customer Service Representative, you will contribute to Premier NX's success by meeting our client's service levels.
Come join us!
SUMMARY: We are seeking a detail-oriented and customer-focused Bilingual Spanish/English Customer Service Representative to support a well-known global brand in consumer products. The Customer Service Representative is responsible for responding to complex consumer inquiries via phone, email and live chat.The Representative will assist Spanish and English-speaking consumers with order inquiries, product information, shipping updates, refund processing and replacements accurately and efficiently.
Hours of Operation: We provide support to our client from Monday through Friday with shifts between 9:00AM - 5:00PM EST or 10:00AM - 6:00PM EST. Representatives work remotely with equipment supplied provided the required minimum internet speed service is validated.
Key points of the role:
  • Our contact center provides extraordinary service, and the Representative must demonstrate a high level of sensitivity, empathy, and patience with each consumer.
  • We support a Remote Representative workforce by providing the equipment needed for the role (e.g. laptop and accessories). Candidates are required to meet specific employment conditions as outlined in our Telecommuting Policy, including having a private workspace and a minimum level internet service of 100 MBPS (megabits per second) download speed.
  • This is a high-volume call center position and as such, you will be assigned a shift time which serves as your regular work schedule. You must adhere to your assigned work schedule and complete each shift in its entirety. While this position is remote, it is not a flexible position where you can adjust your own schedule.
  • Candidates must be able to work with multiple systems and communication channels at the same time. Attention to detail is critical as many of our cases are not first contact resolution. All contact information and notes must be complete to allow another representative to move the case forward.
  • Consumer contact with our call center is regularly audited for Quality Assurance (QA), product knowledge and case coding.
  • We consider our representatives on this product a team working together to address the questions, concerns and issues
  • Our training process is intense and requires self-discipline. The first couple of days requires independent reading to understand the team setup and our client's website and pricing. After which, new representatives will participate in remote training on our systems, SOPs and product training. The more time you put into training the more successful you will be.

KEY RESPONSIBILITIES:
  • Answer incoming phone calls, live chats, and respond to written communication.
  • Troubleshoot any issues related to the consumer product.
  • Assist consumers with order inquiries, product information, and shipping updates.
  • Process refunds and replacements accurately and efficiently,
  • Make recommendations based on consumer's needs.
  • Effectively handle quality complaints, adverse events and claims according to Standard Operating Procedures while maintaining superior customer service etiquette.
  • Deliver a high-quality, empathetic customer experience across all channels.
  • Manage multiple systems and tasks simultaneously in a fast-paced environment.
  • Continually maintain working knowledge of all company products, services, and promotions.
  • Fully, accurately, and immediately log all customer and contact information, using various CRM tools and adhering to all compliance standards.

Requirements
QUALIFICATIONS:
  • Fluent in Spanish and English (written and spoken).
  • Ability to multitask and navigate multiple systems efficiently.
  • Excellent verbal and written communication skills with attention to detail including active listening and reflection with the goal of gathering information and delivering supportive and consultative problem-solving.
  • Must be able to maintain professional behavior and a courteous and helpful demeanor in stressful situations.
  • Familiarity with smartphone technology and applications, and ability to navigate between several computer screens (e.g., CRM Software, ACD System, Email and Web Browser) while actively listening and entering customer information is critical.
  • Previous customer service experience preferred.

EDUCATION and/or EXPERIENCE:
  • College degree preferred with minimum of 3 years customer service experience.
  • Strong computer experience working on multiple software programs.
  • Consultative customer service skills: ability to analyze a customer's situation and present a solution.
  • Excellent interpersonal, communication, and organizational skills with the ability to work collaboratively and effectively in a fast-paced environment.
  • Excellent writing skills and experience with social media management and providing customer service online across multiple channels (e.g. email, social media & chat).
  • Must be authorized to work in the US without sponsorship.

Together, we can offer endless possibilities! What is next for you?

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