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Fishbowl Jobs (NOW HIRING)

Fishbowl Inventory

Product Support Specialist

Orem, UT · On-site

Product Support Specialist About Fishbowl Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40 ...

Fishbowl Inventory

Implementation Specialist

Orem, UT · On-site

Implementation Specialist About Fishbowl Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40 ...

Fishbowl Inventory

My SQL Database Engineer

Orem, UT · On-site

About Fishbowl Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40+ verticals. While our ...

Fishbowl Inventory

Project Manager

Orem, UT · On-site

About Fishbowl Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40+ verticals. While our ...

Fishbowl Inventory

Copywriter

Orem, UT · On-site

Fishbowl is the leading provider of manufacturing and inventory management software for growing businesses across the U.S. and beyond. Backed by Diversis Capital, we're building a modern cloud ...

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How much do fishbowl jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for fishbowl in the United States is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.32 per hour, depending on experience, location, and employer.

What are Fishbowl jobs?

Fishbowl jobs refer to positions at Fishbowl, a social networking platform designed for professionals to connect, share insights, and discuss workplace topics anonymously or openly. The company hires for various roles, including software engineering, product management, marketing, sales, and customer support. Working at Fishbowl often involves contributing to the development and improvement of the app, community moderation, or supporting users. Employees typically work in a fast-paced, collaborative environment with a focus on innovation and communication. Fishbowl is known for its flexible work policies and emphasis on employee growth.

What is the difference between Fishbowl vs Inventory Specialist?

AspectFishbowlInventory Specialist
Primary RoleInventory management software for manufacturing and warehouse operationsManaging and tracking inventory levels within a company
Work EnvironmentSoftware-based, used in offices, warehouses, and manufacturing facilitiesPhysical or administrative settings, often in retail, warehouses, or distribution centers
Required CredentialsKnowledge of inventory management, ERP systems, or related softwareExperience in inventory control, certifications like APICS or similar often preferred

Fishbowl is a software solution designed to streamline inventory management processes, while an Inventory Specialist is a role focused on physically managing and overseeing inventory levels. Fishbowl supports inventory professionals by providing tools to improve accuracy and efficiency, whereas Inventory Specialists execute day-to-day inventory tasks. Both are essential in supply chain operations but serve different functions within the industry.

What are some common responsibilities of a Fishbowl Inventory Specialist, and how do they interact with other departments?

As a Fishbowl Inventory Specialist, your daily responsibilities typically include managing inventory levels, tracking incoming and outgoing shipments, and optimizing warehouse organization using Fishbowl Inventory software. You will frequently collaborate with purchasing, sales, and accounting teams to ensure accurate order fulfillment and inventory reporting. Effective communication and problem-solving are essential, as you may need to resolve discrepancies or coordinate with multiple departments to maintain smooth operations.

What are the key skills and qualifications needed to thrive as a Fishbowl Inventory Specialist, and why are they important?

To thrive as a Fishbowl Inventory Specialist, you need a solid understanding of inventory management principles, attention to detail, and experience in logistics or supply chain operations, often supported by relevant certifications or degrees. Familiarity with the Fishbowl Inventory software, barcoding systems, and integration with platforms like QuickBooks is crucial. Strong problem-solving skills, adaptability, and effective communication help specialists address inventory issues and collaborate with multiple departments. These skills ensure accurate inventory tracking, efficient operations, and seamless coordination between teams, which are vital for business success.
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Fishbowl jobs near you
Infographic showing various Fishbowl job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $50,566 per year, or $24.3 per hour.
Product Support Specialist

Product Support Specialist

Fishbowl Inventory

Orem, UT • On-site

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Product Support Specialist
About Fishbowl
Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40+ verticals. While our mission is to deliver amazing software, service, training, and support to our customers to help them grow and scale their business operations, our passion is helping people. Whether you are new to owning and operating a business, or you have been at it for 20+ years, Fishbowl provides simplicity and flow for business owners and makes it easier for them to focus on what they love most, running their business.
To support the mission of Fishbowl, we have recently partnered with Diversis Capital to invest in Fishbowl's growth and market scale. We are well on our way to developing exciting new cloud-based products that will continue to surprise and delight our existing and future customers. We also have exciting plans to expand our efforts internationally and are focused on building a globally oriented team that will allow us to scale our operations and future market growth potential.
The Opportunity
Fishbowl is hiring for a full time Technical Product Support Specialist who is solution-focused and will provide our customers with a hands-on, top-notch experience. Come be a part of our dynamic team.
As we work to expand our internal team, Fishbowl is looking for individuals who are highly collaborative, carry diverse skill sets, love problem solving, and understand the value of working on a high-performing, goal-oriented team.
Our HQ offices are based in Orem, UT, where this position will be located.
Responsibilities
  • Handle incoming support cases through phone, email, and chat channels. Verify customer account contracts in all instances. Perform thorough investigation and diagnosis of software and hardware issues, applying appropriate remediation strategies.
  • Provide comprehensive support for Fishbowl products and integrated systems, including eCommerce, accounting, API integrations, and ODBC, ensuring high-quality solutions and seamless experiences for our customers.
  • Take ownership of diagnosing and resolving technical issues related to Fishbowl software, including identifying bugs, resolving integration challenges, and addressing customer inquiries on product features.
  • Manage and prioritize customer cases by communicating with customers through phone, email, and chat, ensuring timely resolutions while maintaining accurate and detailed documentation of interactions using Salesforce or other CRM platforms.
  • Serve as a subject matter expert on Fishbowl products, proactively identifying opportunities for improvement and sharing best practices to help customers maximize product efficiency.
  • Contribute to product improvement efforts by collaborating with cross-functional teams to provide insights and feedback based on customer interactions and emerging support trends.
  • Escalate advanced technical issues or product bugs to Tier 2 support as needed, ensuring a smooth handoff and clear communication for more complex cases.
  • Participate in team and company-wide initiatives, embracing opportunities for continuous learning, professional growth, and process improvements to enhance the overall customer experience.
  • Adapt to changing priorities and contribute wherever needed to support the company's goals, demonstrating flexibility in managing diverse task and responsibilities as they arise.

Requirements
  • 2+ years of experience in a customer-facing role, with demonstrated ability to manage and resolve complex issues.
  • A proactive, self-driven approach to problem-solving, with a passion for continuous learning and staying updated on the latest in technology.
  • Strong attention to detail and the ability to independently follow through on complex tasks and projects.
  • Customer-focused mindset with a results-oriented attitude, committed to delivering high-quality services in a fast-paced environment.
  • Exceptional communication skill, both oral and written, with the ability to explain technical concepts clearly and professionally to diverse audiences.
  • Adaptability and flexibility, with the capacity to manage shifting priorities and work collaboratively across teams in a dynamic, growing company.
  • Ability to work independently while coordinating effectively with others, demonstrating strong ownership of responsibilities and commitment to team success.
  • Experience supporting SQL based software a plus.
  • Experience in warehouse or manufacturing environments a plus.

Benefits
  • Flexible PTO with no accrual needed allowing employees the time they need away from work
  • Multiple healthcare options to choose from including PPO and CDHP options with matching company contributions to an employee's HSA account
  • Paid parental leave
  • 401K matching
  • On-site gym, company paid lunches, fully stocked snack bins and refrigerators in the office (anyone want a Monster to drink?)
  • A team environment where people want to work from the office, but enjoy the freedom to work from anywhere
  • and much more!

E-Verify
Fishbowl participates in the Electronic Employment Verification Program. Please visit https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf for more information.
EEO
Fishbowl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ADA
Fishbowl is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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