Remote Service Engineer Jobs in Seattle, WA (NOW HIRING)

About the Role:

We are seeking a brilliant Solutions Engineer to join the Technical Solutions & Services team at Shaw/Scott. In this role, you would report directly to the Director of Technical Solutions and Services and be the expert technical resource for key clients. In this role, you will be delivering innovative marketing technology solutions for key customers, as well as driving innovation and contributing to the growth of the business.

Key Responsibilities:

• Serve as a technology expert and trusted point of contact for clients
• Lead technical design sessions and develop solutions aligned with client objectives
• Oversee client onboarding, data integrations, technology implementations, and enterprise-level platform migrations
• Create in-depth documentation, including system diagrams and technical details
• Provide training and documentation to empower clients and internal teams
• Collaborate with cross-functional teams across strategy, creative, quality assurance, and account management
• Demonstrates a growth mindset; identifies growth opportunities and helps improve mature clients' marketing technology capabilities
• Support business development efforts with the proper information, tools, and subject matter expertise to sell engagements within the offering
• Stay current with industry trends and maintain technology expertise through certifications and learning

Skills & Expertise:

• 5+ years of experience working in a professional solutions-based role
• Ability to explain highly technical material and concepts to stakeholders
• Expertise with enterprise-level Marketing Automation Platforms like Salesforce Marketing Cloud, Iterable, Braze, Bloomreach, HubSpot or similar
• Proficiency in technologies such as REST APIs, HTML/CSS, JavaScript, SQL, and personalization languages (e.g., AMPscript, Liquid, Handlebars)
• Knowledge of digital marketing best practices across channels, including email, SMS, push, etc.
• Strong communication skills, capable of explaining technical concepts to diverse audiences
• Certifications in one or more marketing technologies or related technologies are
  preferred

This position is fully remote. Preference is given to candidates based in the Pacific Time Zoneto better support West Coast clients.

Pay Transparency:

In the spirit of pay transparency, we are excited to share that the base salary range for this position is $100,000-$115,000, exclusive of fringe benefits or potential bonuses. If you are hired at Shaw/Scott, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous benefits package, including company-paid health insurance, 401K with employer match, 4 weeks PTO per year, parental leave, communication allowance, and more. We are a 100% remote company where you will work from your home with company-provided equipment to set you up for success. Our preferred location for this role is the Pacific Time Zone, specifically the states of Washington, Oregon, and California.

About Shaw/Scott:
At Shaw/Scott, we're redefining what it means to be a modern company - one built oncollaboration, innovation, and passion. We believe you should love where you work, what you do, and the people you do it with. Our incredible team of talented and dedicated professionals is committed to transforming our clients' digital marketing strategies while
reimagining how great work gets done.

Why join us?
Be part of a forward-thinking team that is passionate about helping businesses unlock the full potential of their marketing technology. We value creativity, innovation, andcollaboration, offering opportunities for professional growth and development. Together, we challenge the status quo to create meaningful connections and drive impactful results.

Shaw/Scott is an Equal Opportunity Employer:

At Shaw/ Scott, we strive to be a company where people from all walks of life can be successful. Individuals who are members of groups underrepresented in the tech and marketing industries are especially encouraged to apply. We welcome team members of all races, genders, religions, national origins, ages, sexual orientations, as well as veterans and those with physical or mental disabilities.