Job Title Field Service Engineer (FIELD REMOTE, Seattle, WA) Location(s) US Remote - WA The Field Service Engineer provides highly visible customer support through the performance of on-site ...
Job Title Field Service Engineer (FIELD REMOTE, Seattle, WA) Location(s) US Remote - WA The Field Service Engineer provides highly visible customer support through the performance of on-site ...
Field Service Engineer
Seattle, WA · Remote
Providing remote telephone assistance. * Being available to travel at short notice in order to support other Field Service Engineers when needed. * Timely completion of all required documentation.
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Field Service Engineer
Seattle, WA · Remote
Providing remote telephone assistance. * Being available to travel at short notice in order to support other Field Service Engineers when needed. * Timely completion of all required documentation.
Field Service Engineer
Seattle, WA · Remote
Providing remote telephone assistance. * Being available to travel at short notice in order to support other Field Service Engineers when needed. * Timely completion of all required documentation.
Field Service Engineer
Seattle, WA · Remote
Providing remote telephone assistance. * Being available to travel at short notice in order to support other Field Service Engineers when needed. * Timely completion of all required documentation.
Field Service Engineer II - Seattle, WA
Seattle, WA · On-site +1
This is a Field Service Engineering based role which requires daily travel and technical skills ... remote support. 4 years is preferred. * Computer expertise, familiarity with Windows OS, and ...
Field Service Engineer II - Seattle, WA
Seattle, WA · On-site +1
This is a Field Service Engineering based role which requires daily travel and technical skills ... remote support. 4 years is preferred. * Computer expertise, familiarity with Windows OS, and ...
Field Service Engineer - Seattle, WA
Seattle, WA · On-site +1
$70K - $80K/yr
The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Field Service Engineer - Seattle, WA
Seattle, WA · On-site +1
$70K - $80K/yr
The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Field Service Engineer
Bellevue, WA · On-site +1
Experience in Commissioning, Construction, or Services. * Bachelor's Degree in Engineering or ... The site assignments shall be in foreign countries and may involve accommodations at remote work ...
Field Service Engineer
Bellevue, WA · On-site +1
Experience in Commissioning, Construction, or Services. * Bachelor's Degree in Engineering or ... The site assignments shall be in foreign countries and may involve accommodations at remote work ...
Field Service Engineer (WA)
Medina, WA · On-site +1
$32 - $38/hr
We're looking for a Field Service Engineer to join our growing US Operations Team. In this hands-on, high-impact role, you'll lead on-site installations, directing contractors as the Lead FSE, and ...
Field Service Engineer (WA)
Medina, WA · On-site +1
$32 - $38/hr
We're looking for a Field Service Engineer to join our growing US Operations Team. In this hands-on, high-impact role, you'll lead on-site installations, directing contractors as the Lead FSE, and ...
Field Engineer
Seattle, WA · Remote
As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...
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Field Engineer
Seattle, WA · Remote
As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...
Field Engineer
Seattle, WA · On-site +1
As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...
Field Engineer
Seattle, WA · On-site +1
As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...
Service Management Office > Network Operation Center Reports to: Field Engineering Manager Location: Remote, but located in the Seattle, WA area Overview - About NoaNet NoaNet is a non-profit mutual ...
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Service Management Office > Network Operation Center Reports to: Field Engineering Manager Location: Remote, but located in the Seattle, WA area Overview - About NoaNet NoaNet is a non-profit mutual ...
Service Management Office > Network Operation Center Reports to: Field Engineering Manager Location: Remote, but located in the Seattle, WA area Overview - About NoaNet NoaNet is a non-profit mutual ...
Quick apply
Service Management Office > Network Operation Center Reports to: Field Engineering Manager Location: Remote, but located in the Seattle, WA area Overview - About NoaNet NoaNet is a non-profit mutual ...
Audit Service Delivery Lead
Seattle, WA · Remote
$55K - $70K/yr
... Engineering Supplier Development. This occurs in the form of managed programs at their suppliers ... Audits Assessments Supplier Desktop Evaluations Manage remote Service Delivery Coordination team ...
Audit Service Delivery Lead
Seattle, WA · Remote
$55K - $70K/yr
... Engineering Supplier Development. This occurs in the form of managed programs at their suppliers ... Audits Assessments Supplier Desktop Evaluations Manage remote Service Delivery Coordination team ...
Senior I&C Engineer Energy - Remote
Bothell, WA · On-site +1
$90K - $173K/yr
This remote position is based out of our Oak Ridge, TN office. Your role * This role requires a ... About AtkinsRealis We're AtkinsRealis, a world-class engineering services and nuclear organization.
New
Senior I&C Engineer Energy - Remote
Bothell, WA · On-site +1
$90K - $173K/yr
This remote position is based out of our Oak Ridge, TN office. Your role * This role requires a ... About AtkinsRealis We're AtkinsRealis, a world-class engineering services and nuclear organization.
New
MLOps Engineer
Bellevue, WA · Remote
Bellevue, WA Remote Work100% Primary SkillsAWS Cloud Formation * MLOps Engineer to work on AWS GovCloud Databricks * Bachelor's degree in computer science, Engineering, Applied Mathematics or related ...
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MLOps Engineer
Bellevue, WA · Remote
Bellevue, WA Remote Work100% Primary SkillsAWS Cloud Formation * MLOps Engineer to work on AWS GovCloud Databricks * Bachelor's degree in computer science, Engineering, Applied Mathematics or related ...
Software Engineer, Product
Seattle, WA · Remote
$140K - $160K/yr
... services for millions of people. If you're passionate about solving massive-scale engineering challenges and eager to be part of a fast-paced remote startup culture, we encourage you to apply to join ...
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Software Engineer, Product
Seattle, WA · Remote
$140K - $160K/yr
... services for millions of people. If you're passionate about solving massive-scale engineering challenges and eager to be part of a fast-paced remote startup culture, we encourage you to apply to join ...
... Services team, reporting to the Director of Technical Solutions. In this role, you will lead and ... The Manager, Solutions Engineer will ensure day-to-day operational success, effective resourcing ...
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... Services team, reporting to the Director of Technical Solutions. In this role, you will lead and ... The Manager, Solutions Engineer will ensure day-to-day operational success, effective resourcing ...
Sr. Network Security Engineer
Redmond, WA · Remote
$165K - $235K/yr
Own the full lifecycle of remote access infrastructure from initial design and ground-up ... Demonstrated automation and software skills in Python for building custom tooling, services, and CI ...
Sr. Network Security Engineer
Redmond, WA · Remote
$165K - $235K/yr
Own the full lifecycle of remote access infrastructure from initial design and ground-up ... Demonstrated automation and software skills in Python for building custom tooling, services, and CI ...
Remote ServiceNow Developer
Seattle, WA · Remote
$75 - $95/hr
Create and enhance Service Catalog items * Support Employee Service Center (ESC) portal ... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ...
New
Remote ServiceNow Developer
Seattle, WA · Remote
$75 - $95/hr
Create and enhance Service Catalog items * Support Employee Service Center (ESC) portal ... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ...
New
Software Engineer
Seattle, WA · On-site +1
Design and implement services and APIs using C# or TypeScript/Node.js, following best practices for ... Employee divides their time between in-office and remote work. Access to an office location is ...
Software Engineer
Seattle, WA · On-site +1
Design and implement services and APIs using C# or TypeScript/Node.js, following best practices for ... Employee divides their time between in-office and remote work. Access to an office location is ...
Senior Power BI Developer Location: Remote (U.S. preferred) Experience Level: 5-7+ years ... Power BI Service * Strong understanding of data modeling and visualization best practices
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Senior Power BI Developer Location: Remote (U.S. preferred) Experience Level: 5-7+ years ... Power BI Service * Strong understanding of data modeling and visualization best practices
Remote Service Engineer information
See Everett, WA salary details
$22.04 - $26.70
3% of jobs
$26.70 - $31.36
7% of jobs
$35.13 is the 25th percentile. Wages below this are outliers.
$31.36 - $36.02
18% of jobs
$36.02 - $40.68
21% of jobs
The median wage is $40.79 / hr.
$40.68 - $45.34
21% of jobs
$47.54 is the 75th percentile. Wages above this are outliers.
$45.34 - $50
9% of jobs
$50 - $54.65
7% of jobs
$54.65 - $59.31
5% of jobs
$59.31 - $63.97
3% of jobs
$63.97 - $68.63
2% of jobs
$68.63 - $73.29
2% of jobs
$22
$44
$73
How much do remote service engineer jobs pay per hour?
What are the key skills and qualifications needed to thrive as a remote service engineer?
A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.
What are some of the biggest challenges a remote service engineer might face, and how are they addressed?
One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.
What is a remote service engineer?
A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.
Full-time
Re-posted 11 days ago
PerkinElmer rating
8.3
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Job Title
Field Service Engineer (FIELD REMOTE, Seattle, WA)
Location(s)
US Remote - WA
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Remote Field role servicing customers located in Seattle, WA and surrounding areas.
Job Responsibilities:
- Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators.
- Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
- Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
- Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
- Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process.
- Attend higher level certification through participation in company sponsored training & development offerings
- Complete all administrative tasks, including but not limited to time reporting and assigned training.
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
- Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately.
- Technical critical thinking skills and attention to detail.
- Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
- Aptitude for technical and practical matters.
- MS Office skills: Outlook, PowerPoint, Word.
- Excellent team player with a customer satisfaction focus.
- Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards.
Basic Qualification:
- BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR
- Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR
- High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Preferred Qualifications:
- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
- Vendor issued certification on relevant laboratory equipment
- Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code
- Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided).
- Valid driver's license and safe motor vehicle operation.
Working Environment:
- Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
- Job pace may be fast and job completion demands may be high.
- Must be able to remain in a stationary position more than 25% of the time.
- The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
- Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
- Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
- Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
- Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
- Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
- May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.
The annual compensation range for this full-time position is $ 65,000.00 to $85,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
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