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Remote Service Engineer Jobs in Seattle, WA (NOW HIRING)

Providing remote telephone assistance. * Being available to travel at short notice in order to support other Field Service Engineers when needed. * Timely completion of all required documentation.

Providing remote telephone assistance. * Being available to travel at short notice in order to support other Field Service Engineers when needed. * Timely completion of all required documentation.

Field Service Engineer - Seattle, WA

Seattle, WA ยท On-site +1

$70K - $80K/yr

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Field Service Engineer (WA)

Medina, WA ยท On-site +1

$32 - $38/hr

We're looking for a Field Service Engineer to join our growing US Operations Team. In this hands-on, high-impact role, you'll lead on-site installations, directing contractors as the Lead FSE, and ...

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Field Engineer

Seattle, WA ยท On-site +1

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Audit Service Delivery Lead

Seattle, WA ยท Remote

$55K - $70K/yr

... Engineering Supplier Development. This occurs in the form of managed programs at their suppliers ... Audits Assessments Supplier Desktop Evaluations Manage remote Service Delivery Coordination team ...

Audit Service Delivery Lead

Seattle, WA ยท Remote

$55K - $70K/yr

... Engineering Supplier Development. This occurs in the form of managed programs at their suppliers ... remote Service Delivery Coordination team across multiple time zones and mix of full-time and ...

... energy services * engineering and design * construction and facility services To get wherewe ... McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for ...

Bellevue, WA Remote Work100% Primary SkillsAWS Cloud Formation * MLOps Engineer to work on AWS GovCloud Databricks * Bachelor's degree in computer science, Engineering, Applied Mathematics or related ...

Software Engineer, Product

Seattle, WA ยท Remote

$140K - $160K/yr

... services for millions of people. If you're passionate about solving massive-scale engineering challenges and eager to be part of a fast-paced remote startup culture, we encourage you to apply to join ...

Commissioning Engineer

Seattle, WA ยท On-site +1

$76K - $122K/yr

Pet insurance * "Building Good" paid community service time * Learning and advancement ... McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for ...

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Remote Service Engineer information

See Seattle, WA salary details

$22

$46

$75

How much do remote service engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote service engineer in Seattle, WA is $46.01, according to ZipRecruiter salary data. Most workers in this role earn between $36.63 and $51.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Seattle, WA? For Remote Service Engineer jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Seattle, WA look for? The top searched job categories for Remote Service Engineer jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Service Engineer jobs? Cities near Seattle, WA with the most Remote Service Engineer job openings:
Infographic showing various Remote Service Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Remote job distribution, with an average salary of $95,695 per year, or $46 per hour.

Field Service Engineer

SPT Labtech

Seattle, WA โ€ข Remote

Full-time

Posted 12 days ago


Job description

To support our growing business across the breadth of our portfolio, we are looking for a self-motivated, hands-on Field Service Engineer with proven Electro/Mechanical troubleshooting abilities, ideally based in or around San Diego or Seattle, covering the West Coast.

About us:

Based in Melbourn, Cambridgeshire, United Kingdom. SPT Labtech makes products that transform the way scientists work. For decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalized experiences designed for real-world challenges in the lab.

Want to be part of a team that's truly making a difference?

About the role:

Working remotely, you will be enthusiastic, committed and ready to take responsibility for coordinating and managing your own time to ensure emergency/preventive maintenance service calls are prioritized and followed through to completion. Excellent customer facing skills are required.

While the primary area served by this new position will be the West Coast region, successful candidates will be expected to travel on occasion to cover for our other regions across the US. Candidates should anticipate on average, about 50% overnight travel. On occasion this role may need to provide coverage for more extended periods in other US territories. Proximity to a major airport will be considered a plus. International travel will be required for training purposes.

This vacancy presents an opportunity to provide on-site support for an exciting range of new products and will therefore best suit candidates seeking varied, challenging and stimulating work experience.

Key Responsibilities

  • Scheduling and performing territory service work such as on-site installation and preventative maintenance.
  • Performing emergency service (territory) repair visits.
  • Providing remote telephone assistance.
  • Being available to travel at short notice in order to support other Field Service Engineers when needed.
  • Timely completion of all required documentation.
  • Communicating any product quality issues to the appropriate persons.
  • Working closely with Territory Sales personnel and Field Applications Specialists.
  • Responsible for account management, ensuring a high degree of customer satisfaction.
  • Obtaining and communicating leads, identifying post-instrument sales, upgrades, and consumables.

Beneficial Skills/Experience

  • Previous Experience with electro-mechanical and automated systems, ideally within the pharmaceutical/healthcare sectors.
  • Previous experience of working with Liquid Handling products would be advantageous.
  • Strong customer focus.
  • Excellent communication skills and a proactive approach to workload.
  • Education equivalent of at least an associate's degree or previous experience in an engineering discipline.
  • Highly organized with excellent follow-up skills.
  • Self-motivated, team player.
  • Ability to travel on short notice.
  • Valid Passport.

Our commitment to you:

You'll be working with talented professionals in a motivated and driven team.

We offer a competitive salary package with a comprehensive, valued benefits package.

We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritize supporting our employees' diverse needs as we strive for excellence together.

If the above resonates with you, apply with an up-to-date Resume and be a part of our journey to reshape the future of science.

We will provide full product training for the successful candidate which will take place in the US and at our headquarters in Cambridge, UK.