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Remote Samsung Technical Support Jobs in Decatur, GA

HonorBuilt

Remote Support Technician

Atlanta, GA · Remote

$17/hr

A proven Customer Service background or Technical Support role in a 24/7 Call/Contact Center ... Exceptional ability to research and troubleshoot technology problems. * Ability to prioritize and ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... As part of a growing help desk organization, you'll provide elevated technical support, support ...

New

Gururo

Technical Program Manager

Atlanta, GA · On-site +1

$124K - $160K/yr

Remote Team Management: Foster a positive and productive remote work culture, supporting team ... Technical Background: Strong technical background with experience in software development, web ...

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Showing results 21-40

All JobsSamsung Technical Support JobsRemote Samsung Technical Support JobsRemote Samsung Technical Support Jobs in Decatur, GA

Remote Samsung Technical Support information

See Decatur, GA salary details

$14

$25

$43

How much do remote samsung technical support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote samsung technical support in Decatur, GA is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What is the difference between Remote Samsung Technical Support vs Remote Apple Technical Support?

AspectRemote Samsung Technical SupportRemote Apple Technical Support
Required CertificationsSamsung Certified Technician, basic IT skillsApple Certified Support Professional (ACSP), basic IT skills
Work EnvironmentRemote, customer service, troubleshootingRemote, customer service, troubleshooting
Industry UsageElectronics, consumer devicesElectronics, consumer devices

Both roles involve remote customer support for consumer electronics, requiring similar certifications and work environments. The main difference lies in the specific brand expertise—Samsung vs Apple—catering to different customer bases and product lines.

What job categories do people searching Remote Samsung Technical Support jobs in Decatur, GA look for? The top searched job categories for Remote Samsung Technical Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Samsung Technical Support jobs? Cities near Decatur, GA with the most Remote Samsung Technical Support job openings:
Remote Samsung Technical Support jobs near you
Infographic showing various Remote Samsung Technical Support job openings in Decatur, GA as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,897 per year, or $25.4 per hour.

Remote Support Technician

HonorBuilt

Atlanta, GA • Remote

$17/hr

Full-time

Re-posted 26 days ago

Job description

QSR System Support

We kindly ask that applicants do not call. All inquiries must be submitted through the application portal.

HonorBuilt is an IT services company specializing in restaurants and other multi-location businesses. Services include technology roll-outs, hot spare programs, on demand site visits, NCR certified help desk, and corporate IT support. Our 24/7 helpdesk provides service to national brands like Chick-fil-A, Burger King, Popeye's and Jim n Nick's, as well as dozens of smaller local clients. Irrespective of size, we treat everyone with exceptional service.

We need talented troubleshooters with excellent communication skills who want to learn and advance their careers. The role requires a high touch and accurate responses to our national restaurant chains and their franchisees. On a daily basis you will handle a high volume of calls and emails, providing assistance for POS, IT and Networking issues. Our goal is to resolve problems and implement solutions on the first contact so our customers can get back to feeding hungry people!

This job will be four, 10-hour overnight shifts. The exact shift schedule will be determined soon.

Essential Duties and Responsibilities:

  • A can do approach for receiving customer issues through telephone, email and other avenues.
  • Diagnosis and troubleshooting issues for Point-of-Sale Systems (Aloha, SICOM and others).
  • Diagnosis and troubleshooting of networking issues, wired and wireless.
  • Diagnosis and troubleshooting of Windows 11 Operating Systems.
  • High touch communication with our customers is critical - keeping them informed of ticket progress, notifying them of impending changes or agreed outages.

Additional Duties and Responsibilities:

  • Improve customer service, perception and satisfaction.
  • Ability to work in a team and communicate effectively at all levels of the organization.
  • Escalate issues that cannot be completed within agreed service levels.
  • Document internal processes and procedures related to duties and responsibilities.
  • Responsible for full documentation of tasks, and meeting of commitments in ConnectWise.
  • Service awareness of customers' key IT services for which support is being provided.
  • Interact with vendors to support hardware and software.
  • Learn and practice our Values.

Candidate Requirements include:

  • A proven Customer Service background or Technical Support role in a 24/7 Call/Contact Center.
  • Exceptional ability to research and troubleshoot technology problems.
  • Ability to prioritize and handle multiple tasks.
  • Excellent written and verbal skills.
  • Ability to adapt to changing procedures and equipment.
  • A successful background check, drug screening and technical interview.
  • Must reside and be authorized to work in the U.S.