Remote Samsung Technical Support Jobs in Wisconsin

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

IntelliScript attracts top candidates with its innovative, collaborative, and entrepreneurial atmosphere focused on excellence, outstanding customer service, balance, and transparency. Everyone’s opinion counts here, and we motivate each other to explore our full and varied potential. Our steady growth means there are ongoing opportunities for you to expand your skills, take on new responsibilities, and advance in your career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

By leveraging our relationships with retail pharmacy chains, PBM’s, and data clearinghouses, Milliman IntelliScript assesses pharmacy and other types of data on an identified and de-identified basis. IntelliScript’s SaaS tools analyze and organize large quantities of data through risk management applications for health plans and life insurers. Data Analysts on the Technical Operations team implement and test client configurations of our system.

• Work on and manage a variety of routine and ad-hoc client and clinical requests
• Manage internal and external project-related documentation with the utmost accuracy
• Innovation and ideas are always welcome at IntelliScript, and success is highly visible
• Enjoy autonomy to work independently with strong trust and communication among the team

What you will be doing

• Support Irix technology, serving as a technical subject matter expert
• Learn the inner workings of our technology, and communicate effectively on technical subjects
• Execute all non-clinical adjustments to Irix Rules Engine and assist with clinical adjustments where necessary
• Perform detailed impact and regression testing within the Irix Rules Engine for client and clinical changes.
• Conduct mortality, incidence rate, and decision simulation studies following rule changes
• Assist with user acceptance testing of system changes
• Create, identify, and analyze test cases for proposed rule changes
• Update project management system with specifications and changes, statuses of tasks
• Check and validate team members’ work and results in peer review workflow
• Prepare and run reports for evidence-based research initiatives
• Deploy cloud-based systems to test
• Deploy legacy on prem systems to test and production

What we need

• Completed Bachelor’s degree in any field
• 3+ years of professional experience
• Experience with MS Office: Excel in particular
• Experience with SQL including concepts like joins, aggregate functions, and stored procedures
• Experience with C#, Java, Python, or any other object-oriented programming language
• Ability to use Generative AI tools such as Microsoft Copilot to support analysis, documentation, testing, and productivity
• Familiar with Databricks and AWS
• The ability to work with confidential and sensitive information (HIPAA)

What you bring to the table

• Equally comfortable working autonomously, and collaboratively – willing to help others outside of designated responsibilities, when needed
• Adapts to an established process, able to move projects along in a timeframe
• Proactively address issues, move toward and “own” the resolution
• Extremely well organized
• Adheres to the utmost accuracy in all work
• Loves to learn, takes every opportunity they’re given to develop knowledge and skills
• Ability to work directly with clients to understand their configuration needs and give technical explanations of our system
• Self-motivated, solutions-oriented, and thrives in a flexible, dynamic environment

Wish list

• Experience in financial services, actuarial science and/or insurance underwriting
• Relevant advanced degree or certification
• QA experience
• Experience in an Agile Scrum team
• Experience with Git or other version control systems

Location

The expected application deadline for this job is December 31, 2026. This position is open to remote work anywhere in the US. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events.

The overall salary range for this role is $65,200 to $131,905.

For candidates residing in:

Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia:

• $74,980 - $119,830 if overall experience is less than 5 years; and
• $82,455 - $131,905 for experience greater than 5 years.

All other states:

• $65,200 - $104,200 if overall experience is less than 5 years; and
• $71,700 - $114,700 for experience greater than 5 years.

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

Milliman Benefits

We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
• 401(k) Plan – Includes a company matching program and profit-sharing contributions
• Discretionary Bonus Program – Recognizing employee contributions
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
• Holidays – A minimum of 10 paid holidays per year
• Family Building Benefits – Includes adoption and fertility assistance
• Paid Parental Leave – Up to 11 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D – 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability – Fully paid by Milliman

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.   

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