Cleveland, OH · On-site +1
$100K - $134K/yr
Interested in joining one of Cleveland's fastest growing SaaS startup companies? Excited to ... office)/Remote if located outside of Cleveland CHAMPtitles is an Equal Opportunity Employer.
Cleveland, OH · On-site +1
$100K - $134K/yr
Interested in joining one of Cleveland's fastest growing SaaS startup companies? Excited to ... office)/Remote if located outside of Cleveland CHAMPtitles is an Equal Opportunity Employer.
Cleveland, OH · Remote
$78K - $84K/yr
You will get to work at a company that combines startup agility with the stability of an industry ... Experience in SaaS, technology, information services, or a similar environment * Strong ...
Cleveland, OH · Remote
$78K - $84K/yr
You will get to work at a company that combines startup agility with the stability of an industry ... Experience in SaaS, technology, information services, or a similar environment * Strong ...
| Aspect | Remote SaaS Customer Support Specialist |
|---|---|
| Credentials | Typically requires customer service experience, technical knowledge, and sometimes certifications like IT or support-specific courses |
| Work Environment | Customer support teams within SaaS companies, often remote, focusing on client interactions and troubleshooting |
| Employer & Industry Usage | Used by SaaS companies to describe roles focused on client support and service |
| Comparison Focus | Customer support functions within SaaS startups, emphasizing client interaction and issue resolution |
While a Remote SaaS Customer Support Specialist focuses on assisting clients and resolving technical issues, a Remote SaaS Startup refers to the broader company environment operating remotely in the SaaS industry. The support specialist role is a specific job within a SaaS startup, which may have various roles and functions. Understanding this distinction helps clarify job expectations and career paths within SaaS companies.
$100K - $134K/yr
Full-time
Medical, Dental, Retirement
Re-posted 8 days ago
Interested in joining one of Cleveland's fastest growing SaaS startup companies?
Excited to contribute to our AI CADE.ai service?
Then we have an excellent opportunity for you!
CHAMPtitles mission is to become the world leader in movable asset registries. We are accomplishing this by digitizing the transfer of ownership process, creating a more effortless, efficient, and effective experience for people, businesses, and the government.
And we are already doing it, as confirmed by Everett Frazier, Commissioner of WV DMV: "We are excited to be the first state to offer these fully digital [vehicle titling and registration] services and appreciate the partnership with CHAMPtitles." We are dedicated to the continuing evolution of our tech-forward platform to help our clients transform the way they work.
Winner of multiple awards, including Inno Startups to Watch, GCP Best of Tech, and Purpose Jobs Best Places to Work, CHAMPtitles takes pride in its innovative, collaborative, and inclusive culture.
This role will be contributing to the design and development of our vehicle titling solution. The ideal candidate can quickly learn the interactions involved in the vehicle titling ecosystem and understand the business and technical aspects of our titling solution.
Job Description
As a UI Software Engineering Team Lead, you will work and lead a group of frontend developers using Agile methodology to support our DMV titling suite. You will work on multiple UI clients that support our software suite. This is a highly interactive role requiring the skills of a leader and team player who can dig into the details of business requirements with sometimes complex technical constraints.
Development Stack
Programming languages: Javascript
Frameworks: React, Redux, Material UI (MUI), Jest, CSS/SCSS
Tooling: Docker, NPM, GIT, Yarn, Lerna, Babel, Webpack, Terraform, Github Actions, AWS
Collaboration Tools: Jira, Confluence, GitHub, Slack
Responsibilities
Lead a team of software engineers to build a market-leading product
Create solution and design patterns to produce a secure, performant, and resilient system
Coordinate with internal and external teams to achieve desired business results
Design and implement new features while continuously improving code quality
Translate use cases, user stories and UI mockups into functional features using responsive design patterns
Create or maintain system documentation
Integrate and consume RESTful APIs and web services
RESTful API workflows including loading and error states
Contribute to code reviews
Coach developers on best practices
Background
Must Haves
6+ years designing, testing, and implementing React JS or comparable framework applications
In-depth knowledge of UI design patterns, principles, and best practices
Experience mentoring/coaching other software engineers
Excellent communication and collaboration skills to work effectively with cross-functional teams, including UX/UI designers, backend developers, product team and QA engineers
Ability to follow complex design and development standards
Proactive approach to problem-solving
Nice to Have
Experience working with offshore software engineers
Typescript
JSDoc
React Hook Form
Yup
Why You Want to Work with Us!
Competitive Salary
401K Matching
Targeted Year-End Bonus
Health/Dental/Vision
Flexible Workplace
Subsidized Lunches
Location
Cleveland, OH (4 days in office)/Remote if located outside of Cleveland
CHAMPtitles is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.
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It services
51 - 200 Employees
Cleveland, OH, US
2018
