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Remote Rope Access Technician Jobs in Michigan (NOW HIRING)

Aunalytics

Field Technician L2

Grand Rapids, MI · Remote

$18.25 - $25/hr

Position OverviewThe Field Technician L2 is responsible to assist and support the design and ... Remote access solution support: VPN, connectivity support for Terminal Services, Citrix and other ...

State of Michigan

Departmental Technician 7-E9

Lansing, MI · On-site +1

$23.23 - $31.91/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0701-26-14-29NG Department ... access to professional development training, excellent vacation and sick time policies and an ...

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DCO Facilities Manager

Grand Rapids, MI · On-site +1

Lead and supervise Facilities Technicians to ensure safe, reliable operation of critical power and ... Maintain strong relationships with clients and coordinate access or maintenance requirements.

State of Michigan

Database Administrator

Lansing, MI · On-site +1

$23.75 - $44.63/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-119AM Department ... benefits, access to professional development training, and excellent vacation and sick time ...

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Remote Rope Access Technician information

What are the key skills and qualifications needed to thrive as a Remote Rope Access Technician, and why are they important?

To thrive as a Remote Rope Access Technician, you need strong technical skills in rope access techniques, safety procedures, and relevant trade expertise (such as inspection, maintenance, or repair), usually backed by IRATA or SPRAT certification. Familiarity with specialized safety equipment, fall arrest systems, and industry-specific tools is essential. Outstanding problem-solving abilities, attention to detail, and effective teamwork are crucial soft skills for this position. These competencies are vital to ensure safety, efficiency, and high-quality work in hazardous or hard-to-reach environments.

What are some unique challenges faced by Remote Rope Access Technicians, and how are they addressed on the job?

Remote Rope Access Technicians often encounter challenges such as working in isolated locations, variable weather conditions, and limited immediate support. To address these, technicians undergo rigorous training in safety protocols, emergency procedures, and self-sufficiency. Communication is maintained through radios or satellite devices, and thorough pre-job planning ensures necessary tools and supplies are on hand. Teamwork is crucial, as rope access work typically involves close collaboration with fellow technicians to ensure both efficiency and safety.

What are Remote Rope Access Technicians?

Remote Rope Access Technicians are skilled professionals who use specialized climbing and rigging techniques to access hard-to-reach areas, often at significant heights or in challenging environments. They are commonly employed in industries like construction, oil and gas, wind energy, and maintenance to perform inspections, repairs, and installations where traditional access methods are impractical. Working remotely means they may be stationed at locations far from urban centers or even offshore sites. Safety and proficiency in rope access methods are essential, and technicians must be certified according to industry standards such as IRATA or SPRAT. Their work helps ensure critical infrastructure is maintained safely and efficiently.

What is the difference between Remote Rope Access Technician vs Industrial Rope Access Technician?

AspectRemote Rope Access TechnicianIndustrial Rope Access Technician
CertificationsIRATA Level 1-3, SPRATIRATA Level 1-3, SPRAT
Work EnvironmentRemote, offshore, or hard-to-reach locationsIndustrial sites, construction, maintenance
Industry UsageOil & gas, renewable energy, telecommunicationsConstruction, infrastructure, industrial maintenance

Both Remote Rope Access Technicians and Industrial Rope Access Technicians require similar certifications like IRATA or SPRAT and work in environments involving height access. However, Remote Rope Access Technicians typically operate in remote or offshore locations, while Industrial Rope Access Technicians focus on industrial sites and infrastructure maintenance. The roles overlap in skills but differ mainly in work setting and industry focus.

What are the most commonly searched types of Rope Access Technician jobs in Michigan? The most popular types of Rope Access Technician jobs in Michigan are:
What are popular job titles related to Remote Rope Access Technician jobs in Michigan? For Remote Rope Access Technician jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Rope Access Technician jobs in Michigan look for? The top searched job categories for Remote Rope Access Technician jobs in Michigan are:
What cities in Michigan are hiring for Remote Rope Access Technician jobs? Cities in Michigan with the most Remote Rope Access Technician job openings:
Remote Rope Access Technician jobs near you
FULLY REMOTE - Helpdesk Technician in Michigan

FULLY REMOTE - Helpdesk Technician in Michigan

Protocall Services

Detroit, MI • On-site, Remote

$19/hr

Other

Posted 2 days ago

New

Job description

The Helpdesk Technician I (HTI) serves as the first point of contact for employees seeking technical assistance. This role provides frontline technical support, resolves routine hardware, software, and account issues, and appropriately escalates complex incidents to other members of the IT team. The Helpdesk Technician I is responsible for delivering timely, professional customer service while supporting the organization's technology environment. This position reports to the Assistant IT Director.
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Typical Duties:
The Helpdesk Technician's principal responsibility is to respond and support Protocall's Helpdesk Ticketing processes and ongoing care and support of all IT related initiatives.
Typical duties may include:
• Process Service Requests to resolution or escalate to other IT Team members using Freshservice within required timelines
• Record events/problems and their resolution in Freshservice
• Document all end user communication in Freshservice
• Answer queries on basic technical issues and offer advice to solve them
• Provide helpdesk and technical support either by phone or remote access
• Respond to IT issues; hardware maintenance, software, networking, etc. within required timelines
• Assist in troubleshooting for system errors
• Assist with the implementation and support of new software and features
• Identify and suggest possible improvements on procedures
• Support and administration of all IT related systems and databases
• May have inadvertent access to PHI in the course of performing IT support and administration functions.
• Detailed Standards and Expectations are listed in the Helpdesk Standards document, provided at time of employment
• Performs other duties as requested
This position will require excellent communication and time management skills; the ability to hold several on-going projects and tasks in varying degrees of priority; awareness of the channels of escalation and when to consult. Work will vary from long-term projects to quick and effective tasking. The ability to both work independently and in collaboration with others, as well as comfort with ambiguity will serve this position well.
• High school degree or equivalent; bachelor's degree in computer science, information systems, or behavioral health related field preferred
• Proven experience as a help desk technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Excellent written and verbal communication skills
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.

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