Risen Line Solutions is a newly established technology-based company which focuses on delivering integrated robotics and AI-driven solutions to enhance security and operations in traditional environments.
Risen Line Solutions is seeking a highly motivated
Operations Manager to lead day-to-day execution as the company transitions into a standalone U.S.-based systems integration firm focused on robotics-enabled mailroom security solutions and other technology-integration solutions for industry application.
This role is designed for a hands-on builder who will help transform Risen Line Solutions from an emerging initiative into a fully operational, scalable enterprise.
Reporting to the President of Risen Line Solutions, as Operations Manager you will act as the central hub across all core functions-ensuring alignment between sales, marketing, technology development, service delivery, finance, and compliance, while actively building the operational infrastructure required for growth.
Key responsibilities:- Oversee daily operations, ensuring teams are aligned and key deliverables are met
- Execute operational plans, track progress, and support timely decision-making
- Develop and improve workflows, standard procedures, and tracking tools
- Coordinate closely with Sales, Marketing, Engineering, Finance, and Operations teams
- Support proposal development, pricing inputs, and client engagement preparation
- Align sales pipeline with operational capacity and delivery readiness
- Help translate technical outputs into practical, deployment-ready solutions
- Assist in planning, scheduling, and execution of product installations and system deployments
- Support development of consistent and repeatable service delivery processes
- Monitor budgets, track operational costs, and support financial reporting activities
- Coordinate contracts, compliance requirements, and vendor-related activities
- Support the company's transition to an independent business entity, including system and vendor setup
- Track project schedules, milestones, and client deliverables to ensure timely execution
- Maintain trackers for operations, projects, and sales pipeline
- Prepare reports and updates for leadership
- Identify risks, bottlenecks, and areas for process improvement
Qualifications to be successful in the role:- 5+ years of experience in operations, project coordination, or business operations with college degree OR 10+ years of experience in operations, project coordination, or business operations without college degree.
- Experience working in fast-paced, growth-oriented environments
- Demonstrated ability to execute across multiple functional areas
- Strong organizational and problem-solving skills
- Ability to work across both technical and business teams
- High level of ownership, initiative, and follow-through
- Experience in new business line launches or company growth phases preferred
- Experience in technology, engineering, or systems integration environments preferred
- Familiar with robotics, automation, or AI-enabled systems
- Exposure to proposal development, basic financial tracking, or O&M environments
Success Metrics (First 6-12 Months)- Established core operational workflows and trackers
- Supported a smooth spin-out transition to independent operations
- Improved coordination across sales, engineering, and delivery teams
- Contributed to successful deployment of initial client systems
- Enabled visibility through consistent executive reporting
- Helped create a foundation for repeatable service delivery