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Remote Retail Communications Jobs (NOW HIRING)

About Us Snif is setting the new standard in fine fragrance. The search for high-quality scented products should be simple, accessible, and fun. We bring our customers what they want to smell and

About Us Snif is setting the new standard in fine fragrance. The search for high-quality scented products should be simple, accessible, and fun. We bring our customers what they want to smell and

About Us Snif is setting the new standard in fine fragrance. The search for high-quality scented products should be simple, accessible, and fun. We bring our customers what they want to smell and

Job Type: Full-Time | Remote | Flexible Schedule About the Role We're looking for an organized and customer-focused Booking Coordinator to join our growing remote team. In this role, you'll assist

Account Manager

New York, NY · On-site +1

$84K - $91K/yr

Overview What began in 2017 as an idea on the back of a napkin has quickly become an award-winning, fastest-growing communications firm working with some big-name consumer and B2B technology brands.

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Remote Retail Communications information

See salary details

$30K

$57.5K

$82.5K

How much do remote retail communications jobs pay per year?

As of Jul 22, 2026, the average yearly pay for remote retail communications in the United States is $57,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Retail Communications vs Remote Retail Customer Service?

AspectRemote Retail CommunicationsRemote Retail Customer Service
Primary FocusManaging communication strategies, brand messaging, and internal/external communications for retail brandsHandling customer inquiries, support, and issue resolution for retail customers
Required SkillsCommunication skills, marketing knowledge, content creation, and brand managementCustomer service skills, problem-solving, product knowledge, and communication
Work EnvironmentRemote, often collaborative with marketing and PR teamsRemote, focused on direct customer interaction via phone, chat, or email
Common EmployersRetail brands, marketing agencies, PR firmsRetail stores, e-commerce companies, customer support centers

Remote Retail Communications primarily involves managing brand messaging and communication strategies within the retail industry, while Remote Retail Customer Service focuses on assisting customers with their inquiries and issues. Both roles are remote and require strong communication skills, but they serve different functions within the retail sector.

How does a Remote Retail Communications professional typically collaborate with in-store teams and other departments?

Remote Retail Communications professionals often serve as the bridge between corporate, marketing, and in-store teams. They use digital tools—such as email platforms, intranets, and collaboration software—to provide updates, relay feedback, and coordinate campaigns or promotions. Regular virtual meetings and clear documentation are key to ensuring that in-store employees receive consistent messaging and support. Effective collaboration also involves quickly addressing questions from retail staff and adapting communication strategies based on feedback from the field.

What are the key skills and qualifications needed to thrive as a Remote Retail Communications Specialist, and why are they important?

To thrive as a Remote Retail Communications Specialist, you need strong written and verbal communication skills, retail industry knowledge, and typically a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, collaboration platforms like Slack or Microsoft Teams, and digital communication tools is important. Standout professionals demonstrate empathy, active listening, and problem-solving abilities to effectively address customer and team needs. These skills ensure clear, responsive communication that drives positive customer experiences and supports operational efficiency in a remote retail environment.

What is a Remote Retail Communications job?

A Remote Retail Communications job involves managing and facilitating communication between a retail company and its customers, employees, or partners from a remote location. Responsibilities often include handling customer inquiries, coordinating promotions, providing product information, and supporting digital marketing efforts through various channels like email, chat, or social media. This role requires strong communication skills, the ability to work independently, and familiarity with digital communication tools. Remote Retail Communications professionals play a key role in maintaining customer satisfaction and ensuring that information is distributed efficiently across retail teams.
More about Remote Retail Communications jobs
What cities are hiring for Remote Retail Communications jobs? Cities with the most Remote Retail Communications job openings:
What are the most commonly searched types of Retail Communications jobs? The most popular types of Retail Communications jobs are:
What states have the most Remote Retail Communications jobs? States with the most job openings for Remote Retail Communications jobs include:
Infographic showing various Remote Retail Communications job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $57,489 per year, or $27.6 per hour.
Sr. Director Retail Sales & Strategy

Sr. Director Retail Sales & Strategy

Neptune Retail Solutions

Pittsburgh, PA • Remote

Full-time

Re-posted 18 days ago


Job description

Neptune Retail Solutions provides proven and innovative data led omni-channel solutions for brands and retailers to guide consumers from shopping to buying. We are the share leader in North America in selling, producing and executing end to end in-store advertising, found in retailers like Kroger, Albertsons, Dollar General, Loblaws, Metro, CVS and Walgreens. Checkout 51, our owned & operated cash back shopping app, along with the deterministic first party data it generates, compliments and powers our programmatic digital media offering and, along with our FSI, we surround and guide shoppers towards purchase in-store or online.


JobDescription

The Sr. Director, Retail Sales & Strategy, Neptune Retail Solutions will be tasked with growing and expanding the relationship with our regional retail partners. The role offers an exceptional opportunity to build upon existing relationships and expand our partnership across our strategic retail partner utilizing Neptune's comprehensive portfolio, including In Store Advertising, Digital Incentives, and Digital Media. There is opportunity to "go wider and deeper" within the assigned accounts to uncover net-new opportunities.


Responsibilities Include:

  • Strategically build upon current and new relationships to close profitable growth for both Neptune and our Retail Partners. Assumes responsibility for the growth, management, and retention of sales across assigned retail account, and for ensuring performance is aligned with company goals and profitability requirements.
  • Manages relationships and negotiations at all levels of assigned Retail accounts.
  • Secure meetings with senior-level decision makers to understand their business objective and how Neptune capabilities can help potential customers to achieve their goals, and to build out robust opportunity pipeline.
  • Drive adoption of Neptune solutions across operating units, by creating client-centric campaigns utilizing the Neptune capabilities and resources to address client needs. The ability to build recommendations based on data, insights, and financial forecasting models is essential.
  • Maintain a weekly cadence of forecasting and reporting to management.


Requirements:

  • Proven track record of delivering results through the closing of sales in the retail landscape, ideally with or on behalf of CPG's
  • Has consistently achieved or exceeded profitable sales goals selling business to business
  • Passionate and driven by new business development and account growth potential
  • Self-starter with high-level of personal accountability who takes initiative and acts quickly within fast-paced environment
  • Success in building strong relationships with senior level decision makers
  • Highly analytical with demonstrated ability to leverage data to develop tailored solutions for clients
  • Ability to confidently communicate and influence internal and external stakeholders
  • Deep understanding of CPG and retail industry



Work Environment:

  • This is a remote-based position. Candidates located in or near Pittsburgh, PA, Des Moines, IA, or Austin, TX-or within a reasonable commuting distance-are preferred.


Applicants must be able to work for any U.S. employer and not require sponsorship either now or in the future.


Applicant Privacy Notice

Neptune Retail Solutions is an Equal Opportunity Employer


Neptune Retail Solutions logo

About Neptune Retail Solutions

Sourced by ZipRecruiter

Neptune Retail Solutions is a distinguished marketing technology company based in Jersey City, NJ, US. Operating within the advertising and marketing industry, the company applies data and analytics to create innovative marketing solutions for a wide range of businesses. Since its inception, Neptune Retail Solutions has established itself as a key player in retail marketing, with a robust portfolio of digital and printed products designed to engage shoppers, drive sales and foster brand loyalty. The company prides itself on its commitment to innovation and the delivery of successful marketing campaigns that consistently exceed customer expectations.

Industry

Marketing

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2020