ZipRecruiter

Log In

2

Remote Retail Communications Jobs in Alabama (NOW HIRING)

Deckers

$66K - $89K/yr

US - CA Remote Goleta Interested applicants mustresidein one of the following approvedstates ... Communicate key sell-through insights and takeaways to Sales, Merchandising, and Retailer Partners ...

Deckers

$79K - $107K/yr

US - CA Remote Goleta Interested applicants must reside in one of the following approved states ... Quantify and communicate supply disruptions, pivoting strategies to achieve goals * Share inventory ...

Deckers

$79K - $107K/yr

US Remote Interested applicants must reside in one of the following approved states: Arizona ... Quantify and communicate supply disruptions, pivoting strategies to achieve goals * Share inventory ...

Deckers

$66K - $89K/yr

Remote - US Interested applicants must reside in one of the following approved states: Arizona ... Excellent communication and collaboration skills, with the ability to influence cross-functional ...

Deckers

United States (Remote) Interested applicants must reside in one of the following approved states ... Manage and own global/North America retail operations projects, planning, executing, and reporting ...

QVC

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... This role is remote ; job seekers must reside in Ohio to be considered. You will work from home.

Deckers

Remote - West Coast Preferred Interested applicants mustresidein one of the following ... Craft retail, experiential narratives, and product-focused videos that turn moments of discovery ...

next page

Showing results 1-20

All JobsRetail Communications JobsRemote Retail Communications JobsRemote Retail Communications Jobs in Alabama

Remote Retail Communications information

What is the difference between Remote Retail Communications vs Remote Retail Customer Service?

AspectRemote Retail CommunicationsRemote Retail Customer Service
Primary FocusManaging communication strategies, brand messaging, and internal/external communications for retail brandsHandling customer inquiries, support, and issue resolution for retail customers
Required SkillsCommunication skills, marketing knowledge, content creation, and brand managementCustomer service skills, problem-solving, product knowledge, and communication
Work EnvironmentRemote, often collaborative with marketing and PR teamsRemote, focused on direct customer interaction via phone, chat, or email
Common EmployersRetail brands, marketing agencies, PR firmsRetail stores, e-commerce companies, customer support centers

Remote Retail Communications primarily involves managing brand messaging and communication strategies within the retail industry, while Remote Retail Customer Service focuses on assisting customers with their inquiries and issues. Both roles are remote and require strong communication skills, but they serve different functions within the retail sector.

How does a remote retail communications specialist typically collaborate with in-store teams and other departments?

Remote Retail Communications professionals often serve as the bridge between corporate, marketing, and in-store teams. They use digital tools—such as email platforms, intranets, and collaboration software—to provide updates, relay feedback, and coordinate campaigns or promotions. Regular virtual meetings and clear documentation are key to ensuring that in-store employees receive consistent messaging and support. Effective collaboration also involves quickly addressing questions from retail staff and adapting communication strategies based on feedback from the field.

What skills and qualifications are needed to thrive as a remote retail communications specialist?

To thrive as a Remote Retail Communications Specialist, you need strong written and verbal communication skills, retail industry knowledge, and typically a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, collaboration platforms like Slack or Microsoft Teams, and digital communication tools is important. Standout professionals demonstrate empathy, active listening, and problem-solving abilities to effectively address customer and team needs. These skills ensure clear, responsive communication that drives positive customer experiences and supports operational efficiency in a remote retail environment.

What is a remote retail communications specialist?

A Remote Retail Communications job involves managing and facilitating communication between a retail company and its customers, employees, or partners from a remote location. Responsibilities often include handling customer inquiries, coordinating promotions, providing product information, and supporting digital marketing efforts through various channels like email, chat, or social media. This role requires strong communication skills, the ability to work independently, and familiarity with digital communication tools. Remote Retail Communications professionals play a key role in maintaining customer satisfaction and ensuring that information is distributed efficiently across retail teams.
What are the most commonly searched types of Retail Communications jobs in Alabama? The most popular types of Retail Communications jobs in Alabama are:
What are popular job titles related to Remote Retail Communications jobs in Alabama? For Remote Retail Communications jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Retail Communications jobs in Alabama look for? The top searched job categories for Remote Retail Communications jobs in Alabama are:
What cities in Alabama are hiring for Remote Retail Communications jobs? Cities in Alabama with the most Remote Retail Communications job openings:
Remote Retail Communications jobs near you

Remote Call Center Representative

MCI Military Recruitment

Redstone Arsenal, AL • Remote

$14/hr

Full-time

Re-posted 7 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers