Experience with remote hearings and virtual client preparation * Familiarity with representative payee issues, onset arguments, GRID rules, VE hypotheticals, RFC framing, or other hearing-stage ...
Experience with remote hearings and virtual client preparation * Familiarity with representative payee issues, onset arguments, GRID rules, VE hypotheticals, RFC framing, or other hearing-stage ...
Hybrid High Volume Call Center Representative - St Petersburg, FL
Saint Petersburg, FL · On-site +1
$15.25 - $19/hr
The Payee Services Representative positions require candidates to go into the Zelis St Petersburg ... To excel in a remote work environment, it is essential to have a dedicated and well-equipped ...
Hybrid High Volume Call Center Representative - St Petersburg, FL
Saint Petersburg, FL · On-site +1
$15.25 - $19/hr
The Payee Services Representative positions require candidates to go into the Zelis St Petersburg ... To excel in a remote work environment, it is essential to have a dedicated and well-equipped ...
Remote Representative Payee information
How does a Remote Representative Payee typically coordinate with beneficiaries and other stakeholders to manage finances effectively?
As a Remote Representative Payee, you regularly communicate with beneficiaries, case managers, and support agencies via phone, email, or secure online platforms to monitor financial needs and changes in circumstances. You'll be responsible for budgeting and managing funds on behalf of clients, often requiring detailed record-keeping and timely reporting. Collaboration is key, as you may need to work with healthcare providers or social workers to ensure that clients' essential needs are met. Staying organized and proactive in communication helps address challenges like unexpected expenses or changes in benefits.
What is the difference between Remote Representative Payee vs Remote Social Security Benefits Specialist?
| Aspect | Remote Representative Payee | Remote Social Security Benefits Specialist |
|---|---|---|
| Credentials | Typically requires knowledge of SSA policies, sometimes certifications in financial management | Requires understanding of Social Security policies, often with customer service or benefits administration experience |
| Work Environment | Remote, primarily handling financial and benefit management for beneficiaries | Remote, providing assistance and information about Social Security benefits |
| Employer & Industry | SSA or contracted agencies within social services | SSA or related government agencies |
The main difference is that a Remote Representative Payee manages beneficiaries' funds and financial responsibilities, while a Remote Social Security Benefits Specialist provides information and support regarding Social Security benefits. Both roles require knowledge of SSA policies and are typically remote government positions, but they focus on different aspects of social services.
What is a Remote Representative Payee?
A Remote Representative Payee is an individual or organization appointed to manage Social Security or Supplemental Security Income (SSI) benefits for someone who cannot do so themselves, often due to age, disability, or mental health issues. Unlike a traditional payee, a remote representative payee performs these responsibilities from a different location, using digital tools and communication methods to handle finances, pay bills, and ensure the beneficiary’s needs are met. This arrangement is especially useful for beneficiaries in underserved areas or those with limited mobility. The payee is accountable to the Social Security Administration and must keep accurate records of all transactions. Their main goal is to ensure the beneficiary's funds are used for their current and future needs.
What are the key skills and qualifications needed to thrive as a Remote Representative Payee, and why are they important?
To thrive as a Remote Representative Payee, you need strong financial management skills, attention to detail, and a solid understanding of government benefits, often supported by relevant experience or training in social services or accounting. Familiarity with case management software, secure communication tools, and knowledge of Social Security Administration (SSA) requirements is typically necessary. Excellent organizational skills, integrity, and compassionate communication help build trust with clients and ensure their needs are met effectively. These skills and qualities are vital for responsibly managing client funds and maintaining compliance with regulatory guidelines.
What are popular job titles related to Remote Representative Payee jobs in Florida? For Remote Representative Payee jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Representative Payee jobs in Florida look for? The top searched job categories for Remote Representative Payee jobs in Florida are:
What cities in Florida are hiring for Remote Representative Payee jobs? Cities in Florida with the most Remote Representative Payee job openings:
Full-time
Re-posted 10 days ago
Job description
About Advocate
Advocate is building a better way to help people obtain the benefits they deserve. We combine an experienced hearings team with modern technology to deliver excellent representation at scale-without losing the human touch. We're growing quickly and looking for a Hearings Representative who's excited to win cases and help shape how hearings work in a high-velocity, mission-driven environment.
The Role
As a Hearings Representative at Advocate, you will own the end-to-end hearing process for Social Security Disability cases-from record analysis through post-hearing follow-through. You'll be supported by a Hearings Case Manager, the broader hearings team, and Advocate's technology platform, so you can
Responsibilities
Qualifications
Nice to Have
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Advocate is building a better way to help people obtain the benefits they deserve. We combine an experienced hearings team with modern technology to deliver excellent representation at scale-without losing the human touch. We're growing quickly and looking for a Hearings Representative who's excited to win cases and help shape how hearings work in a high-velocity, mission-driven environment.
The Role
As a Hearings Representative at Advocate, you will own the end-to-end hearing process for Social Security Disability cases-from record analysis through post-hearing follow-through. You'll be supported by a Hearings Case Manager, the broader hearings team, and Advocate's technology platform, so you can
Responsibilities
- Own hearings end-to-end for a portfolio of cases, including:
- Reviewing medical and non-medical evidence and identifying what's missing
- Building/validating a medical record summary and case theory
- Drafting and filing pre-hearing briefs and other hearing-level submissions
- Conducting pre-hearing conference calls with claimants to prepare testimony and set expectations
- Representing clients at SSA hearings (video/phone/in-person as applicable)
- Driving post-hearing wrap-up, including follow-ups, additional evidence requests, and next steps
- Partner closely with a Hearings Case Manager who will assist with logistics, scheduling, documentation, and claimant communications-ensuring a smooth and supportive claimant experience.
- Collaborate with the hearings team to review case strategy, share best practices, and improve consistency and quality across outcomes.
- Use Advocate's technology to streamline review workflows, drafting, and case tracking-then provide feedback to make the system better over time.
Qualifications
- EDPNA or Attorney (in good standing where required) with significant prior SSA hearing experience
- Demonstrated ability to:
- Analyze medical records and translate them into a clear, persuasive narrative
- Draft strong, concise briefs that align evidence to SSA listings and functional limitations
- Prepare claimants empathetically and effectively for testimony
- Manage deadlines, filings, and hearing logistics with strong attention to detail
- Comfortable working in a fast-growing environment with evolving processes-and excited to
Nice to Have
- Experience working with high case volume while maintaining quality
- Experience with remote hearings and virtual client preparation
- Familiarity with representative payee issues, onset arguments, GRID rules, VE hypotheticals, RFC framing, or other hearing-stage strategy
- Interest in legal ops / process design / using tech to improve outcomes
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.